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Rated
Excellent

Hiscox offers small business insurance to hundreds of professions. Quote online or call 1-866-283-7545 to learn more.

Service
4.7
/5

5

4

3

2

1

1,115

84

25

9

41

1,274

ratings over the past year

Displaying all 22,573 reviews
LC
Lue Carol
Seminole Fl
9 months ago
Date of purchase: 16/11/2023
What Lue Carol said about Hiscox:
They knew just what I needed and I got it.
JA
Jayson
9 months ago
Date of purchase: 16/11/2023
What Jayson said about Hiscox:
It was pretty easy to confirm the information the agent used for the quote, thereby helping to ensure a secure policy. You may not want to ask someone to rate their service, as they have yet had the p
...
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Trusted Customer
9 months ago
Date of purchase: 17/11/2023
Great service as usual. Even got a follow up call
SO
Sonja
9 months ago
Date of purchase: 14/11/2023
What Sonja said about Hiscox:
Easy and efficient.
Trusted Customer
9 months ago
Date of purchase: 21/11/2023
Good service
TO
Tory
Boise, Idaho
9 months ago
Date of purchase: 21/11/2023
What Tory said about Hiscox:
Super easy online enrollment experience that I was able to select and customize. Having general. professional, and cyber insurance all in one place was great!
JA
James
9 months ago
Date of purchase: 17/11/2023
What James said about Hiscox:
Purchasing was easy. Getting a COi is not. I gave plenty of time to get mine and I even called to get it pushed but yall gave it to me AFTER an event.
Merchant Logo
Shannon Flowers
Hiscox
9 months ago
Good Afternoon James, Thank you for taking the time to speak with me today. I am sorry to hear that the system sent your certificate of insurance outside of the timeframe you needed. As discussed, I will have the team review to understand what prevented your document being delivered in a timely manner. We appreciate the repeat business you have given Hiscox and it was encouraging to hear that your overall experience has been a good one. Please feel free to reach out to myself or my team directly if you need anything in the future. Warmest Regards, Shannon Flowers Senior Associate Manager- Service
JA
James
9 months ago
Edit - Team reached out to be which shows they care about the feedback and wanted to see how they could fix it. I appreciate that, have been a long time customer and will continue to be. Things happen, luckily it all worked out.
Trusted Customer
9 months ago
Date of purchase: 16/11/2023
My overall experience was great. The customer service representatives were very friendly and helpful.
JO
Jonathan
9 months ago
Date of purchase: 15/11/2023
What Jonathan said about Hiscox:
Already did recommend to a friend! Finally a user friendly interface that is easy to navigate. If you need a new agent to sell your services please reach out to me directly, I would love to sell somet
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MA
Manuel
9 months ago
Date of purchase: 15/11/2023
What Manuel said about Hiscox:
They are good company
About Hiscox
Hiscox specializes in customized small business insurance for hundreds of professional and small contractor businesses including IT, marketing, consultants, photographers, real estate, landscapers, janitorial services, handyman services, plumbers and many more. Get your fast free quote and buy online or call our licensed insurance agents for help choosing the right coverage. Why Hiscox? Hiscox has a reputation for deeply understanding the needs of small businesses, having a superior claims service and excellent corporate values.
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5 Concourse Parkway, Suite 2150, Atlanta, Georgia, 30328, United States
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About Hiscox
Hiscox specializes in customized small business insurance for hundreds of professional and small contractor businesses including IT, marketing, consultants, photographers, real estate, landscapers, janitorial services, handyman services, plumbers and many more. Get your fast free quote and buy online or call our licensed insurance agents for help choosing the right coverage. Why Hiscox? Hiscox has a reputation for deeply understanding the needs of small businesses, having a superior claims service and excellent corporate values.