Hiscox Reviews

Hi, Thank you for taking the time to submit your feedback. I am sorry to hear the policy was not what you needed. After reviewing your account I was not able to find any calls from the phone number on file, we also attempted to reach you this evening but were unable to get through. We would appreciate the opportunity to gather some more information so that we can investigate how this happened. At your convenience please give us call. We look forward to speaking with you. Warmest Regards, Amaris Gardner-Bowers Hiscox Team Manager 888-202-3007

Dennis, Thank you for taking the time to submit your feedback. I am sorry to hear your initial interaction was not satisfactory. We are otherwise happy to hear Bobby took such great care of you, he will be recognized for that. Regarding your initial calls I took some time to listen to those and attempted to reach you this afternoon to further discuss them. At your convenience I would appreciate the opportunity to speak with you. We value your business and want to ensure you have the best customer services each time you call. I look forward to speaking with you. Warmest Regards, Amaris Gardner-Bowers Hiscox Team Manager (888)202-3007

Good Evening Gregory, Thank you for reaching out. After reviewing your account, it appears you obtained a new agent who attempted to service your policy. Unfortunately, they were not authorized due to lack of documentation. I apologize for any inconvenience this may have caused and have confirmed that we processed a full refund as a courtesy the same day we received the first authorized request to cancel. Our records indicate that your financial institution accepted the refund within 2 days of disbursement. Please note that any hold beyond that is dependent on your financial institution. We are sorry that we could not offer the coverage you needed and want to wish you the best in all of your future endeavours. Warmest Regards, Shannon Flowers Senior Associate Manager