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Hiscox Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hiscox | Feefo

Displaying all 22,573 reviews

Trusted Customer

12 years ago

Date of purchase: 20/01/2012

Very prompt, courteous and knowledgable service.

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Trusted Customer

12 years ago

Date of purchase: 23/11/2011

Easy to set up.

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Trusted Customer

12 years ago

Date of purchase: 16/01/2012

The online process was easy to understand and the pricing for the policy I purchased was competitive. I also received a follow up phone call and email to see if I had any questions regarding my polic

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Hiscox

12 years ago

Thank you for your positive feedback. We've been debating internally whether the follow-up phone call for an online purchase adds value. Your feedback was timely and I think has convinced me that this post purchase call is useful to check the documents were received and understood, and to answer any final questions. I appreciate you choosing Hiscox. Regards Kevin Kerridge Director kevin.kerridge@hiscox.com www.hiscoxusa.com/small-business-insurance/

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Trusted Customer

12 years ago

Date of purchase: 17/01/2012

The service was very good and they answered all of my questions

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Trusted Customer

12 years ago

Date of purchase: 18/01/2012

I have recommended Hiscox to about 12 of my associates in the US. best regards, ann f.

Hiscox

12 years ago

I was taught from a very early age in business that positive word-of-mouth is the best form of marketing. So, thanks for choosing Hiscox and for helping us spread the word. We're working hard to drag the process of getting business insurance into the 21st century, and I'm pleased we delivered on our brand promise for you. All the best Kevin Kerridge Director kevin.kerridge@hiscox.com www.hiscoxusa.com/small-business-insurance/

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Trusted Customer

12 years ago

Date of purchase: 19/01/2012

The service was great. I feel good about giving Hiscox my business.

Hiscox

12 years ago

First of all, thank you for choosing Hiscox. As well as our contemporary web-based delivery, which is unique for these business insurance products in the US, our brand promise is all around providing first class service to small businesses. I feel good that you feel good about us delivering on this brand promise! Best regards Kevin Kerridge Director kevin.kerridge@hiscox.com www.hiscoxusa.com/small-business-insurance/

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Trusted Customer

12 years ago

Date of purchase: 16/01/2012

Quite literally, the first time anyone mentioned Business Insurance to me online, was the day that the ad for Hiscox popped up across the top of one of my browsing spaces. Obviously you are well hook

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Hiscox

12 years ago

Thank you for this positive feedback. We've got some good marketing talent here at Hiscox and I'm delighted to see that their efforts are getting the right results. We are still the only insurer in the US that enables customers to quote and buy these business insurance products online - which gives us a solid competitive advantage - and is good fodder for the marketing team to work with. On pricing, our products are specifically built for small businesses and for efficient web-based delivery - and I'm cofident that our prices are competitve, as well as the buying process being easy. Thank you for choosing Hiscox, and for the feedback. Regards Kevin Kerridge Director kevin.kerridge@hiscox.com www.hiscoxusa.com/small-business-insurance/

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Trusted Customer

12 years ago

Date of purchase: 19/01/2012

The agent (Richard) was friendly and helpful, and easily answered all of my questions.

Hiscox

12 years ago

Thanks for the positive review, and for choosing Hiscox. We pride ourselves on giving first class service and so it's always great to see customer feedback where an advisor has been specifically named. I'll make sure I say well done to him next time I see him. Regards Kevin Kerridge Director kevin.kerridge@hiscox.com www.hiscoxusa.com/small-business-insurance/

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Trusted Customer

12 years ago

Date of purchase: 20/01/2012

lll

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Trusted Customer

12 years ago

Date of purchase: 16/01/2012

none

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About Hiscox

Hiscox specializes in customized small business insurance for hundreds of professional and small contractor businesses including IT, marketing, consultants, photographers, real estate, landscapers, janitorial services, handyman services, plumbers and many more. Get your fast free quote and buy online or call our licensed insurance agents for help choosing the right coverage. Why Hiscox? Hiscox has a reputation for deeply understanding the needs of small businesses, having a superior claims service and excellent corporate values.

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+1 4044102800

5 Concourse Parkway, Suite 2150, Atlanta, Georgia, 30328, United States