Merchant Logo

Holiday at Home Reviews

Rated
Exceptional

Based in Yorkshire, Holiday at Home is a well-established holiday letting company specialising in luxury self-catering homes.

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

754

37

3

2

0

796

ratings over the past year

Displaying all 10,494 reviews
AN
Andrea
Sunderland
9 months ago
Date of purchase: 27/11/2023
What Andrea said about Holiday at Home:
Hoidays at hime have been amazing year after year
Product reviews

0
Share
Trusted Customer
9 months ago
Date of purchase: 10/11/2023
Staff always helpful, friendly and efficient.Any problems quickly rectified.
Product reviews

0
Share
DO
Doreen
Gateshead
9 months ago
Date of purchase: 20/11/2023
What Doreen said about Holiday at Home:
Very friendly helpful team.
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 20/11/2023
Good in responding but not so good at repairing/rectifying the problem
Merchant Logo
Ryan Clark
Holiday at Home
9 months ago
Thank you for your feedback. I'm sorry that there was an issue with the hot tub during your stay. It's always tricky when things aren't reported to our on-call emergency number. However, we were pleased to resolve the issue when you did get in touch.

It's fantastic to hear you will be visiting us again and we look forward to welcoming you!
Product reviews

0
Share
JU
Julie
Heywood
10 months ago
Date of purchase: 20/11/2023
What Julie said about Holiday at Home:
Everyone I dealt with was extremely helpful and friendly.
Product reviews

0
Share
LA
Laura
10 months ago
Date of purchase: 20/11/2023
What Laura said about Holiday at Home:
Excellent. I received all of the details I needed in good time and replies to my emails and messages were responded too very quickly.
Product reviews

0
Share
JA
James
10 months ago
Date of purchase: 17/11/2023
What James said about Holiday at Home:
very good
Product reviews

0
Share
KA
Karl Auger
Rotherham
10 months ago
Date of purchase: 16/11/2023
What Karl Auger said about Holiday at Home:
Always helpful, friendly and professional when dealing with Holiday at Homes.
Product reviews

0
Share
DA
Dawn
Hampshire
10 months ago
Date of purchase: 30/10/2023
What Dawn said about Holiday at Home:
Great service, clear emails received prior to arrival and the staff at the main reception were really friendly.
Product reviews

0
Share
GL
Glynis
The Toon
10 months ago
Date of purchase: 13/11/2023
What Glynis said about Holiday at Home:
Been using Holiday at Home since 2010. Always great service. Nice touch this time where, I presume the owner, came to the property to welcome us.
Product reviews

0
Share
About Holiday at Home
The Holiday at Home journey started in 2009 with the launch of Brompton Lakes luxury lodges. As the popularity of the lodges grew, guests kept asking for more, and our holiday home letting journey began… We are a brother and sister team, and this family-run business has now grown into an established holiday letting company. We have the 5-star reviews to prove it! Now the collection includes over 65 luxury properties in Yorkshire, handpicked for their unique features and beautiful surroundings. Many even have their own private hot tubs or games rooms. Let us help you celebrate a special occasion, escape on a romantic getaway, or book a family-friendly large house on your next holiday in the UK.
Read all
Old Coach House, Broken Brae Farm, Richmond, North Yorkshire, DL10 7EY, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Holiday at Home
The Holiday at Home journey started in 2009 with the launch of Brompton Lakes luxury lodges. As the popularity of the lodges grew, guests kept asking for more, and our holiday home letting journey began… We are a brother and sister team, and this family-run business has now grown into an established holiday letting company. We have the 5-star reviews to prove it! Now the collection includes over 65 luxury properties in Yorkshire, handpicked for their unique features and beautiful surroundings. Many even have their own private hot tubs or games rooms. Let us help you celebrate a special occasion, escape on a romantic getaway, or book a family-friendly large house on your next holiday in the UK.