How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Holistic Silk Reviews | Customer Service Reviews for https://www.feefo.com/reviews/holistic-silk | Feefo

Displaying all 304 reviews

Margaret Frame

4 years ago

Date of purchase: 10/07/2020

What Margaret Frame said about Holistic Silk:

Yes definitely. Got one for myself and my mum. My mum found mask wearing quite difficult, and got a bit panicky. Most masks were very large, and she only has a little face. The holistic silk mask was

...

Read all

Product reviews

Great fit. Lovely and soft, so very comfortable to wear. Added bonus of the filter. Its the mask i wear all of the time. Washes well too. Would definitely recommend, and buy again. Deserves its 5 star

...

Read all

The Holistic Silk Team

Holistic Silk

4 years ago

Thank you so much for your lovely review. We really appreciate your feedback and are so pleased that our Pollution Masks are working so well for both yourself and your Mother. They were designed specifically to be cool and comfortable with the added benefit of the removable/disposable filter so it wonderful to hear that our customers are reaping the benefits. Take good care.

GENOUD Magali

4 years ago

Date of purchase: 08/07/2020

What GENOUD Magali said about Holistic Silk:

Commande reçue rapidement et arrivée en parfait état. Je suis satisfaite.

The Holistic Silk Team

Holistic Silk

4 years ago

Tellement heureux d'apprendre que vous êtes satisfait de votre masque pour les yeux et qu'il est arrivé rapidement. Notre conception de grande taille et nos tissus et notre savoir-faire de haute qualité sont ce qui nous sépare des autres - nous pensons que nos masques pour les yeux sont un investissement et nous espérons que vous pensez que le prix reflète cela. Fais de beaux rêves et dors bien.

Product reviews

Jennie Rowe

Tenerife

4 years ago

Date of purchase: 11/07/2020

What Jennie Rowe said about Holistic Silk:

Excellent service arrived very quickly.

The Holistic Silk Team

Holistic Silk

4 years ago

Thank you so much for your positive comments Jennie. We always endeavour to dispatch orders the same day where possible so we are pleased to hear your parcel arrived promptly. We hope your Silk Anti Pollution Mask is proving useful and you are finding it comfortable to wear. Take care.

Marie Haynes-Perks

4 years ago

Date of purchase: 08/07/2020

What Marie Haynes-Perks said about Holistic Silk:

Fantastic service- will definitely buy from them again. Love the eye masks (very relaxing) and the facemasks are superb.

The Holistic Silk Team

Holistic Silk

4 years ago

Delighted to hear that you are happy with your Holistic Silk purchases Marie. Thank you for letting us know. Our Creative Director puts much emphasis on selecting the best silks available in both quality and design, so she will really appreciate your feedback. Relax and stay safe.

Trusted Customer

4 years ago

Date of purchase: 27/06/2020

Beautiful product and shipped efficiently

The Holistic Silk Team

Holistic Silk

4 years ago

Great to hear that you are happy with your Yoga Rug Mat. We really appreciate you positive comments and hope you continue to reap the benefits during your practice. Enjoy.

Product reviews

Gail Bennett

4 years ago

Date of purchase: 26/06/2020

What Gail Bennett said about Holistic Silk:

I found the website easy to use and my order arrived quickly.

Product reviews

Even though this is an unusual item for me to use, I’ve found the fabric so soft and much cooler to wear. Pricey compared to other masks but very comfortable and I love the colour. Thank you.

The Holistic Silk Team

Holistic Silk

4 years ago

Hi Gail - thank you so much for your positive review about your shopping experience with us. Delighted to hear you are finding your mask cool and comfortable and can appreciate the benefits of investing in this product in these strange times we find ourselves in. Take good care.

Trusted Customer

4 years ago

Date of purchase: 25/05/2020

Ich finde die Schlafmadken eigentlich sehr gut, aber der Salbei in den Masken riecht sehr penetrant und verursacht bei mir Hautjucken und niesen. Es ist schade, dass man nicht bei allen Masken die Wah

...

Read all

The Holistic Silk Team

Holistic Silk

4 years ago

Danke fuer ihre review unserer Augenmaske ! Es tut uns leid dass diese bei ihnen eine Reaktion ausloest, da die Maske mit getrocknetem Lavendel gefuellt ist . Wir bieten Masken ohne Lavendel an aber nicht in vielen designes! Auf Sonderbestellung waerhe dies Jedoch auch moeglich falls ihnen ein design besonders gefaellt . Vielen Dank und allies liebe

Product reviews

Trusted Customer

4 years ago

Date of purchase: 31/05/2020

Quick delivery and excellent product

Product reviews

Trusted Customer

4 years ago

Date of purchase: 10/06/2020

For cost would have expected quicker delivery

The Holistic Silk Team

Holistic Silk

4 years ago

Our records show that your order was dispatched the same day but in the current Covid situation, Royal Mail have advised that some people have experienced delays.

Product reviews

Pros: . Lavender inside mask smells lovely, and it is easy to reinstate scent . Mask is reasonably soft . Comfortable to wear Cons: . Due to mask shape it does not fully block out light . Due to

...

Read all

The Holistic Silk Team

Holistic Silk

4 years ago

Sorry to hear that you are disappointed with your Eye Mask. We always accept returns if our customers are not happy, so feel free to contact us and we will do our best to resolve any problems you have.

Emma Sheldon MBE

4 years ago

Date of purchase: 23/05/2020

What Emma Sheldon MBE said about Holistic Silk:

Good service - when something was wrong they were unhesitating in rectifying it. Recommend highly. Beautiful products which make lovely gifts.

The Holistic Silk Team

Holistic Silk

4 years ago

Happy to help - customer service is always one of our priorities, along with offering beautiful well made products that work. Thanks for your comments.

Product reviews

Could have more lavender in product or inbuilt pockets to stop the lavender pooling in one area, however it’s a lovely product, and I enjoy wearing this to sleep, has quickly become part of a good sle

...

Read all

The Holistic Silk Team

Holistic Silk

4 years ago

Glad you are incorporating your Eye Mask into your sleep routine. The amount of Lavender is carefully considered as too much can have the opposite effect for some. A little jiggle of the flowers in your mask will prevent it gathering in one place. Sweet dreams.

Not received a review invite?

About Holistic Silk

For 24 years, Holistic Silk’s trail blazing founder and creative heart, Joanna Weakley, has been dedicated to creating a truly therapeutic and beautiful Silk range that performs sleep, beauty and wellness benefits far beyond their obvious function and appeal. Combining design, holistic know-how, a touch of je ne sais quoi and true craftsmanship, Joanna creates unique products that not only help you to feel and sleep better, but make a ten minute break seem like an hour. And goodness knows, we can all use a bit of that.

Read all

01840 250425

Tintagel Rd, Boscastle, Cornwall, PL35 0AR, United Kingdom

Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by Holistic Silk

Learn more about Treefo

Why trust Feefo reviews?

Learn more about Feefo

Holistic Silk Reviews

Pure Silk Face CoveringGreat fit. Lovely and soft, so very comfortable to wear. Added bonus of the filter. Its the mask i wear all of the time. Washes well too. Would defini...More reviews of this product (47)View product website

One Strap Eye MaskC'est surtout la largeur du masque qui m'intéresse. Il couvre largement le visage ce qui le rend bien occultant. L'aspect esthétique m'importe égaleme...More reviews of this product (24)View product website

Anti-Ageing Silk Moisturising GlovesTrès bien. Pour moi qui ai de grandes mains avec de longs doigts, la taille est bonne. Il me font penser aux sous gants en soie que l'on met l'hiver s...More reviews of this product (3)View product website

Sale Yoga Rug MatLovely for relaxing momentsMore reviews of this product (40)View product website

Pure Silk Face CoveringEven though this is an unusual item for me to use, I’ve found the fabric so soft and much cooler to wear. Pricey compared to other masks but very comf...More reviews of this product (47)View product website

Eco Archive Lavender Eye MasksEigentlich tolle Masken, verursachen aufgrund des eingenähten SalbeisHautjucken und niesen. Sehr penetranter Geruch, hält eher vom Schlafen ab...More reviews of this product (44)View product website

Silk ScrunchieTolle Scrunchies, bleiben in Form, aber ein bisschen kleinMore reviews of this product (6)View product website

Pure Silk Face CoveringVery comfortable considering they are now mandatory!More reviews of this product (47)View product website

Pillowcase SaleBest quality silk pillowcase I’ve used. Prefer this brand over othersMore reviews of this product (23)View product website

Classic-Lavender-Eye-MaskPros: . Lavender inside mask smells lovely, and it is easy to reinstate scent . Mask is reasonably soft . Comfortable to wear Cons: . Due to mask...More reviews of this product (78)View product website

Eco Archive Lavender Eye MasksCould have more lavender in product or inbuilt pockets to stop the lavender pooling in one area, however it’s a lovely product, and I enjoy wearing th...More reviews of this product (44)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?