How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Holistic Silk Reviews | Customer Service Reviews for https://www.feefo.com/reviews/holistic-silk | Feefo

Displaying all 304 reviews

Trusted Customer

4 years ago

Date of purchase: 16/10/2019

Brilliant company to deal with, lovely personal service, brilliant products, what more can you ask for.

Product reviews

Elise

Phoenix, AZ, USA

4 years ago

Date of purchase: 25/09/2019

What Elise said about Holistic Silk:

High quality chemical-free products that feel so special and unique. I have bought several sleep masks here as gifts and for my husband and I. We have never slept better, they completely block the lig

...

Read all

The Holistic Silk Team

Holistic Silk

4 years ago

Thank you so much for your wonderful review and for your continued loyalty to Holistic Silk. We package our products with the care and attention they deserve so thank you for noticing this. We hope you and your friends continue to enjoy the benefits of better sleep. The Holistic Silk Team

Product reviews

Reine-Marie Renault

4 years ago

Date of purchase: 07/10/2019

What Reine-Marie Renault said about Holistic Silk:

Livraison rapide suivie d'un échange de produit sans problème et également rapide. Je remercie et recommande sans réticence !

The Holistic Silk Team

Holistic Silk

4 years ago

"Fast delivery followed by a problem-free and also fast product exchange. I thank and recommend without reluctance" - Thank you so much for your positive review. It is great to know our customers are happy with their purchases. Hope you are enjoying better sleep with your Eye Mask.

Product reviews

Trusted Customer

4 years ago

Date of purchase: 23/08/2019

Again, an amazing product delivered in short time. It is a perfect gift!

The Holistic Silk Team

Holistic Silk

4 years ago

Thanks so much for your glowing review. So happy to hear. Wishing you better sleep. Best wishes. The Holistic Silk Team.

Carla Carla

London

4 years ago

Date of purchase: 13/09/2019

What Carla Carla said about Holistic Silk:

No problems, great service.

The Holistic Silk Team

Holistic Silk

4 years ago

Thanks for your review. We always endeavour to offer the best customer service possible so it is great to hear when people are happy. The Holistic Silk Team.

Product reviews

Trusted Customer

4 years ago

Date of purchase: 03/08/2019

Given the price I believe the quality of the fleece could be better. I don't know if I am the first customer to say this but the fleece sticks to the clothes and if rubbed starts forming balls and sta

...

Read all

The Holistic Silk Team

Holistic Silk

4 years ago

Sorry to hear that you are not happy with the fleece on your yoga rug mat. It is not uncommon for the fleece to slightly shed when the product is new, so I hope by now this is no longer an issue. Of course, do please contact our studio manager at emma@holisticsilk.com should you have any further questions. Thanks for your feedback. The Holistic Silk Team.

Product reviews

laurent Guyot

5 years ago

Date of purchase: 26/08/2019

What laurent Guyot said about Holistic Silk:

Never Received Product :(

The Holistic Silk Team

Holistic Silk

5 years ago

So sorry to hear that you have not received your order. We were unaware of this as Royal Mail tracking service shows that your parcel has been delivered. Please do contact our team on sales@holisticsilk so we can look into this for you.

Product reviews

Kinga Szulcsánová

Bratislava

5 years ago

Date of purchase: 15/08/2019

What Kinga Szulcsánová said about Holistic Silk:

Luxurious products, extremely helpful customer service, fast delivery.

Product reviews

Nathalie Otten

Tervuren

5 years ago

Date of purchase: 14/07/2019

What Nathalie Otten said about Holistic Silk:

I would highly recommend Holistic Silk. It was a joy receiving my order from them and discovering my purchases nicely wrapped.

The Holistic Silk Team

Holistic Silk

5 years ago

Hi Nathalie - thanks so much for your wonderful reviews. It is great to receive your feedback. So pleased to know you are enjoying your purchases.

Product reviews

Trusted Customer

5 years ago

Date of purchase: 16/07/2019

Arrives on time and product as described.

Joey

Holistic Silk

5 years ago

Glad to hear you are happy with your purchases. Thanks for your review. We always appreciate feedback from our customers. Hope you continue to sleep well with your Eye Mask. Best wishes. The Holistic Silk Team

Product reviews

Not received a review invite?

About Holistic Silk

For 24 years, Holistic Silk’s trail blazing founder and creative heart, Joanna Weakley, has been dedicated to creating a truly therapeutic and beautiful Silk range that performs sleep, beauty and wellness benefits far beyond their obvious function and appeal. Combining design, holistic know-how, a touch of je ne sais quoi and true craftsmanship, Joanna creates unique products that not only help you to feel and sleep better, but make a ten minute break seem like an hour. And goodness knows, we can all use a bit of that.

Read all

01840 250425

Tintagel Rd, Boscastle, Cornwall, PL35 0AR, United Kingdom

Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by Holistic Silk

Learn more about Treefo

Why trust Feefo reviews?

Learn more about Feefo

Holistic Silk Reviews

Sale Yoga Rug MatBeautiful luxury product. Well worth the investment. Great for Yin Yoga. Lovely to treat yourself to.More reviews of this product (40)View product website

One Strap Eye MaskLuxurious eye mask, puts you to sleep like no other.More reviews of this product (78)View product website

One Strap Eye MaskLuxurious lightly scented lavender mask. I cannot get enough of this, I have never slept so well in my life!More reviews of this product (78)View product website

Classic-Lavender-Eye-MaskBest eye mask ever, luxurious silky and lightly scented, feels so soft on your skin! I have never slept so well!More reviews of this product (78)View product website

Classic-Lavender-Eye-Maskproduit idéalisé par la photo vendeuse donc un peu décevant en réalité.More reviews of this product (78)View product website

Pure Mulberry Silk Unscented Eye MaskI love my eye mask, would definitely recommendMore reviews of this product (9)View product website

Sale Yoga Rug MatI made the purchase and received the item but an error did occur during purchase and the holistic team contacted me although in the end the sale went ...More reviews of this product (40)View product website

One Strap Eye Masknever Received product - jamais reçu ma commandeMore reviews of this product (78)View product website

Eco Archive Lavender Eye Masksjamais reçu ma commande .More reviews of this product (44)View product website

Anti Ageing Silk Sleeping CocoonThe quality of the silk is outstanding. The cocoon itself is long and wide enough to make you feel comfortable. And it is just like heaven...!...More reviews of this product (1)View product website

Magnetic-Wandthe water really tastes betterMore reviews of this product (1)View product website

Silk Moisturising Glovesvery pleasant to wear, lightMore reviews of this product (6)View product website

Massaging Slipperscan't live without them anymore!More reviews of this product (26)View product website

Swiss-Pine-PouchI like the package but mine hardly has any smell. I will try soon to put some essential oil onMore reviews of this product (4)View product website

Massaging SlippersA gift to my mum and she wears them every day for about 3 hours. She also loves themMore reviews of this product (26)View product website

One Strap Eye MaskBought from them several eye masks, which on sale were reasonably priced. The product is well made and does shut out light as well as keeping the eyes...More reviews of this product (78)View product website

Silk Moisturising GlovesNeed to adjust to them having them on while sleeping, therefore can't give a full opinion on their effectiveness. However, as usual, good quality....More reviews of this product (6)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?