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Direct Oil Reviews

Rated
Excellent

The easy way to order heating oil. It’s just us, our national heating oil network, and you.

Service
4.6
/5

5

4

3

2

1

1,434

201

58

46

87

1,826

ratings over the past year

Displaying all 2,572 reviews
MC
Mr Andrew Cooke
2 years ago
Date of purchase: 29/06/2022
What Mr Andrew Cooke said about Direct Oil:
Superb service as ever, thank you. Can't recommend you guys enough.
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Stuart
Direct Oil
2 years ago
Hi Andrew, thank you for the 5 star review it is really appreciated. Thank you for your repeated custom. It's great to hear that we continue to meet your expectations. If we can be of any assistance in the future please let us know at: enquiries@directoil.co.uk
Trusted Customer
2 years ago
Date of purchase: 08/06/2022
Very efficient and quick. Competitive prices too.
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Stuart
Direct Oil
2 years ago
Thank you for the 5 star review it is really appreciated. It's great to hear that our prices were competitive in these difficult time and you found our service satisfactory. If we can be of any assistance in the future please let us know at: enquiries@directoil.co.uk
Trusted Customer
2 years ago
Date of purchase: 01/06/2022
Used before and will use again.
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Stuart
Direct Oil
2 years ago
Thank you for the 5 star review it is really appreciated. Thank you for your repeated custom. We look forward to helping you with your oil requirements again soon. If we can be of any assistance in the future please let us know at: enquiries@directoil.co.uk
Trusted Customer
2 years ago
Date of purchase: 06/06/2022
Top notch as always
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Stuart
Direct Oil
2 years ago
Thank you for the 5 star review it is really appreciated. It's great to see that you continue to get the service you need from us. We look forward to helping you with your oil requirements again soon. If we can be of any assistance in the future please let us know at: enquiries@directoil.co.uk
Trusted Customer
2 years ago
Date of purchase: 27/05/2022
Delivery was prompt and the delivery tanker driver was top-class; cheerfully helpful, careful and efficient, Gold Standard! Trying to contact the office to enquire about delivery-we have to keep the t
...
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Stuart
Direct Oil
2 years ago
Thank you for the time to upload your review it is really appreciated. I do apologise if you have had difficulties getting through to us on the phone. If you need assistance in the future and you are having trouble getting through on the phone, please do send us an email on: enquiries@directoil.co.uk and we will make sure to call you as quickly as we possibly can.
MH
Mrs Rosemarie Higgins
2 years ago
Date of purchase: 30/05/2022
What Mrs Rosemarie Higgins said about Direct Oil:
Excellent service as always. Very prompt. Driver extremely helpful and friendly.
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Stuart
Direct Oil
2 years ago
Hi Rosemarie thank you for the 5 star review it is really appreciated. It's great to see you had a trouble free experience with us. We look forward to helping you with your oil requirements again soon. If we can be of any assistance in the future please let us know at: enquiries@directoil.co.uk
SG
Simon Goodwin
Portreath
2 years ago
Date of purchase: 30/05/2022
What Simon Goodwin said about Direct Oil:
Easy to order, best price available and quick delivery once ordered.
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Stuart
Direct Oil
2 years ago
Hi Simon thank you for the 5 star review it is really appreciated. Great to hear we were the best price in these tricky times and good to hear everything went smoothly. We look forward to helping you with your oil requirements again soon. If we can be of any assistance in the future please let us know at: enquiries@directoil.co.uk
Trusted Customer
2 years ago
Date of purchase: 19/05/2022
Provide quantity ordered
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Stuart
Direct Oil
2 years ago
Hi, thank you for your comments regarding your delivery. I checked with the routers and they have advised that the driver was only able to get 473L into your tank. We did also only charge you based on that number of litres. If you do feel there has been an error please email us at: enquiries@directoil.co.uk and we will look into the situation further for you.
Trusted Customer
2 years ago
Date of purchase: 25/03/2022
Every time. Good price even in difficult times. Consistent with deliveries.
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Stuart
Direct Oil
2 years ago
We really appreciate the 5 star review and happy to see that we continue to meet your expectations. We look forward to helping you with your oil requirements again soon. If we can be of any assistance in the future please let us know at: enquiries@directoil.co.uk
SR
Stuart Russell
Poulton, Cirencester
2 years ago
Date of purchase: 14/04/2022
What Stuart Russell said about Direct Oil:
They did nothing wrong and I would definitely buy from them again - if the price was right.
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Stuart
Direct Oil
2 years ago
Hi Stuart, thank you for the 5 star review it's really appreciated. We will always do what we can to give our customers the best price possible, so hopefully we will get it right for you next time too. If we can be any further assistance in the future please let us know at: enquiries@directoil.co.uk
About Direct Oil
At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.
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The Broadgate Tower, 20 Primrose Street, London, Greater London, EC2A 2RS, United Kingdom
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About Direct Oil
At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.