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Direct Oil Reviews

Rated
Excellent

The easy way to order heating oil. It’s just us, our national heating oil network, and you.

Service
4.6
/5

5

4

3

2

1

1,438

201

58

46

86

1,829

ratings over the past year

Displaying all 2,570 reviews
MS
Mr Giles T Slater
2 years ago
Date of purchase: 30/11/2021
What Mr Giles T Slater said about Direct Oil:
Efficient on timing & polite friendly driver
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Stuart
Direct Oil
2 years ago
Hi Giles, firstly I must apologise for our delayed response to your review. Thank you for your 5 star review, it's really appreciated, especially coming from one of our long standing regular customers. I hope we can continue to exceed expectations and if you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk
MD
Mrs Catherine Durham
2 years ago
Date of purchase: 04/12/2021
What Mrs Catherine Durham said about Direct Oil:
As my oil was delivered a week late over the Christmas period, I would have expected some warning so I could make other arrangements for heating if I ran out. I heard nothing from Direct Oil until the
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Megan Fenner-Jamieson
Direct Oil
2 years ago
Thank you for your feedback. We are sorry to hear that you’ve had a bad experience, and we are keen to investigate this further. Could we ask you to please send your account number and/or full address and postcode, along with appropriate contact details, to enquiries@directoil.co.uk so our customer service agents can review. Thank you – Direct Oil
Trusted Customer
2 years ago
Date of purchase: 07/12/2021
Clear and efficient website, very prompt delivery.
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Stuart
Direct Oil
2 years ago
Hi, firstly I must apologise for our delayed response to your review. Thank you for your 5 star review, it's really appreciated. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk
Trusted Customer
2 years ago
Date of purchase: 23/09/2021
Quick and easy , delivery on time
AM
Angela May
2 years ago
Date of purchase: 08/10/2021
What Angela May said about Direct Oil:
Very easy to order. Best price on the web. Delivered on a Saturday only 10 days after ordering. What's not to like?!
PL
P. S. L
North Norfolk
2 years ago
Date of purchase: 06/08/2021
What P. S. L said about Direct Oil:
Excellent Service
JE
Jeff Easter
Halwill, Beaworthy
2 years ago
Date of purchase: 18/08/2021
What Jeff Easter said about Direct Oil:
Direct Oil is our first choice when ordering our oil. They are always able to provide oil at a competitive price.
Trusted Customer
2 years ago
Date of purchase: 04/08/2021
Keen price, no booking fee and good prompt service from order to delivery.
MS
Malcolm Short
3 years ago
Date of purchase: 12/07/2021
What Malcolm Short said about Direct Oil:
Service good, price competitive and delivery spot on.
Trusted Customer
3 years ago
Date of purchase: 03/07/2021
Always very helpful, and understanding when I both under ordered, allowing the tanker driver to give me more oil, and also understanding when I heavily over ordered because of a faulty gauge. Good tha
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About Direct Oil
At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.
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The Broadgate Tower, 20 Primrose Street, London, Greater London, EC2A 2RS, United Kingdom
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About Direct Oil
At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.