I really don't know what is happening, since we've agreed on monthly debits I have never heard anything from iWYES.
The iWYZE Team
Old Mutual iWYZE
5 years ago
Hi Mr Mahlangu, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we will be calling you shortly to assist with the matter and thank you for your feedback.
Product reviews
Nothing has happened since I had this policy.
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MF
Ms Fihla
5 years ago
Date of purchase: 11/05/2018
What Ms Fihla said about Old Mutual iWYZE:
i am still awaiting policy documents for my policy
The iWYZE Team
Old Mutual iWYZE
5 years ago
Hi Ms Fihla, we acknowledge receipt of your feedback and thank you for your response. Kindly note that we will be calling you shortly to assist with the matter.
Product reviews
iwyze is not helpful at all, I sent numerous emails to no avail. I was disputing an amount and a new policy schedule. I am still awating feedback from them.
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Trusted Customer
5 years ago
Date of purchase: 11/12/2018
ALL IN ALL I HAD A WONDERFULL EXPERIENCE, ALL THE ASSISTANT WHERE FRIENDLY.
Product reviews
ITS GOOD FOR MONEY. EASY TO APPLY
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ME
Ms Erasmus
5 years ago
Date of purchase: 13/08/2018
What Ms Erasmus said about Old Mutual iWYZE:
This is the first time since I joined that I have claimed, and not due to an accident but that my car was almost stolen. The people in the claims department is exceptionally slow on communication and
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Tshepang
Old Mutual iWYZE
5 years ago
Hi Salome, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly inbox us your ID number or policy number in order for us to assist you further. Thank you!
Product reviews
Poor customer service has made my entire experience bad.
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MS
Mr Selemela
5 years ago
Date of purchase: 24/09/2018
What Mr Selemela said about Old Mutual iWYZE:
fast and easy, But could communicated more with regards to issue they experiencing when debiting customers. some months they do not debit hence inconveniencing customers.
Product reviews
affordable, cheaper than my insurance.
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MM
Mr Malinga
5 years ago
Date of purchase: 26/10/2018
What Mr Malinga said about Old Mutual iWYZE:
I prefer to shop online. I was impressed by their prompt response to my online application and their attention to detail. I was covered as I requested and the premium deduction started as expected.
Product reviews
My life cover was packaged accordingly and I can add to it as my circumstances change.
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MP
Ms Pelston
5 years ago
Date of purchase: 11/05/2018
What Ms Pelston said about Old Mutual iWYZE:
Is the way you explained and make us understand of the different summaries u have.
Product reviews
Excellent will recommend anyone to join
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Trusted Customer
5 years ago
Date of purchase: 16/07/2018
Good service. I will definitely recommend.
Product reviews
Great value for money. Great value for money.
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Trusted Customer
5 years ago
Date of purchase: 15/06/2018
There was one month they skipped a debit order and no notification was sent to clients. I had to call and find out and I was told there was a system glitch on their side and I’d get a call or sms in a
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The iWYZE Team
Old Mutual iWYZE
5 years ago
Hi Ms. Sebogo,
Thank you for your feedback regarding the service you received. Customer opinion and feedback keeps us on our toes. We acknowledged the poor service and promised to improve. We sincerely apologise that we did not send out communication regarding your premiums not being debited from your account. We appreciate your business.
Product reviews
So far so good, wasn’t complicated process. Affordable premium
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MP
Mr Poggenpoel
5 years ago
Date of purchase: 07/10/2018
What Mr Poggenpoel said about Old Mutual iWYZE:
Get back 🔙 2 a customer in a reasonable ⌚ time
The iWYZE Team
Old Mutual iWYZE
5 years ago
Hi Mr. Poggenpoel,
Thank you for your feedback regarding the service you received. Customer opinion and feedback keeps us on our toes. We acknowledged the poor service and promised to improve. We appreciate your business.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
