What Ms Van Der Westhuizen said about Old Mutual iWYZE:
Changed my bank account information for the debit order. Was efficiently assisted and changed.
Product reviews
Initial assistance in getting my HIV test done was a heck of mission but was then assisted by the call centre and the consultant was efficient as well. I did however have to follow up myself why the d
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Mr Mohooma
5 years ago
Date of purchase: 19/10/2018
What Mr Mohooma said about Old Mutual iWYZE:
I am not happy at all cause i couldn't get assistance with my blood test since am staying in Matatiele i ended up cancelling my life cover cause it only cover for accidental death so my kids wont get
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The iWYZE Team
Old Mutual iWYZE
5 years ago
Hi Mr Mohooma, thank you for taking your time and providing us with feedback. We will get a consultant to get in touch with you and assist further.
Product reviews
I not happy at all with the service i got from old mutual
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Ms De Klerk
5 years ago
Date of purchase: 23/11/2018
What Ms De Klerk said about Old Mutual iWYZE:
I have requested numerous times how do I add Beneficiaries to my Iwyze Life Policy.
I still have not done it?
The iWYZE Team
Old Mutual iWYZE
5 years ago
Hi Ms De Klerk , thank you for your feedback and we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. We will make sure that a consultant calls you to assist with adding your beneficiaries.
Product reviews
Not applicable to me
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
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Mr Matome
5 years ago
Date of purchase: 06/09/2018
What Mr Matome said about Old Mutual iWYZE:
They must keep on checking their loyal customer..... And give rewards to loyal customer so that it can be a motivation
Product reviews
When they sell this product they say no blood test but the is blood test required... So be loyal
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Ms Maribe
5 years ago
Date of purchase: 07/09/2018
What Ms Maribe said about Old Mutual iWYZE:
i never receive my updated documents after not having time to got for test , i ask to do test at work , then said will do it but didnt , not suree if im coverd or not , but money deducted every month
The iWYZE Team
Old Mutual iWYZE
5 years ago
Hi Ms Maribe, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we will be calling you shortly to assist with the matter and thank you for your feedback.
Product reviews
communication even by email or sms
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Trusted Customer
5 years ago
Date of purchase: 13/08/2018
Very professional and friendly
Product reviews
its very easy and no complications and quick response on online services
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Trusted Customer
5 years ago
Date of purchase: 10/01/2018
To improve on checking up on their policy holders see if there’s any changes to be made regular follow ups would be advantageous
Product reviews
It’s a reasonable life cover where I don’t pay much
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Ms Mejane
5 years ago
Date of purchase: 27/09/2018
What Ms Mejane said about Old Mutual iWYZE:
Nothing so far
Product reviews
nothing to say about anything
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Trusted Customer
5 years ago
Date of purchase: 23/08/2018
They only have life cover.
Should add dread and disability cover also.
Product reviews
Would have liked to have a face 2 face discussion.
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Ms Naidoo
5 years ago
Date of purchase: 10/05/2018
What Ms Naidoo said about Old Mutual iWYZE:
The service I received was really disappointing. I am in the process of changing my insurance provider.
The iWYZE Team
Old Mutual iWYZE
5 years ago
Hi Ms Naidoo, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we will be calling you shortly to assist with the matter and thank you for your feedback.
Product reviews
I am a very unhappy customer. I had to phone after two weeks of the complaint to find out what was the next step.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
