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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

94%

delivery satisfaction

95%

service satisfaction

98%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,531

776

106

45

63

7,521

ratings over the past year

Displaying all 43,138 reviews
Trusted Customer
2 hours ago
Date of purchase: 21/06/2024

Dissatisfied with delivery

Recommends

0
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CH
Chantelle
Norwich
5 hours ago
Date of purchase: 20/06/2024

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

0
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PA
Pawel
16 hours ago
Date of purchase: 25/06/2024

Satisfied with delivery

Recommends

0
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Trusted Customer
17 hours ago
Date of purchase: 26/06/2024

Satisfied with service

Satisfied with delivery

Recommends

0
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EL
Elisha
Southampton
17 hours ago
Date of purchase: 21/06/2024

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

0
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Trusted Customer
1 day ago
Date of purchase: 21/06/2024

Satisfied with delivery

Recommends

Have used Hughes for years, good customer service and good communication, no complaints.
Product reviews

0
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KE
Keith
Cambridge
1 day ago
Date of purchase: 20/06/2024

Satisfied with delivery

Recommends

What Keith said about Hughes:
Quick and easy.
Product reviews

0
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JI
Jill
Colchester
1 day ago
Date of purchase: 17/06/2024

Satisfied with delivery

Recommends

What Jill said about Hughes:
Great delivery team and installation.
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Trusted Customer
1 day ago
Date of purchase: 24/06/2024

Satisfied with delivery

Recommends

Excellent updates and fitters very helpful
Product reviews

0
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JA
James
1 day ago
Date of purchase: 19/06/2024

Satisfied with delivery

Recommends

What James said about Hughes:
Hughes went above and beyond to double check my existing product was beyond easy repair before unloading and installing the new product we had ordered, exceptional service!
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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Mobbs Way, Lowestoft, Suffolk, NR32 3AL, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.