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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

98%

recommends

94%

delivery satisfaction

95%

service satisfaction

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,532

774

106

44

63

7,519

ratings over the past year

Displaying all 43,085 reviews
SU
Sue
Morpeth
2 hours ago
Date of purchase: 22/06/2024

Satisfied with delivery

Recommends

What Sue said about Hughes:
Fantastic. Great service thanks
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WI
Wilfred
3 hours ago
Date of purchase: 20/06/2024
Product reviews

0
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Trusted Customer
7 hours ago
Date of purchase: 22/06/2024

Satisfied with delivery

Recommends

Product reviews

0
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Trusted Customer
12 hours ago
Date of purchase: 25/06/2024

Satisfied with service

Satisfied with delivery

Recommends

Excellent, efficient, friendly and professional.
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JA
Jason
Essex
12 hours ago
Date of purchase: 22/06/2024

Satisfied with service

Satisfied with delivery

Recommends

What Jason said about Hughes:
Overall a excellent washing machine stopped working said h20. I messed about with the pipes and managed to get it working again but now it’s stopped again. Waiting for someone from hughes to fix it. I
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Trusted Customer
12 hours ago
Date of purchase: 22/06/2024

Recommends

Excellent very helpful.
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DA
David
Holland on sea
13 hours ago
Date of purchase: 25/06/2024

Satisfied with delivery

Recommends

What David said about Hughes:
Polite and knowledgeable staff, Polly was very good and understanding, delivery guys very helpful.
Product reviews

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Trusted Customer
14 hours ago
Date of purchase: 19/06/2024

Satisfied with delivery

Recommends

Exceptionally helpful service
Product reviews

0
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Trusted Customer
21 days ago
Date of purchase: 01/06/2024

Satisfied with delivery

Recommends

Product reviews

0
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Trusted Customer
15 hours ago
Date of purchase: 22/06/2024

Dissatisfied with delivery

Recommends

Product reviews

0
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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Mobbs Way, Lowestoft, Suffolk, NR32 3AL, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.