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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

94%

delivery satisfaction

95%

service satisfaction

98%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,531

776

106

45

63

7,521

ratings over the past year

Displaying all 43,138 reviews
Trusted Customer
2 days ago
Date of purchase: 21/06/2024

Satisfied with service

Satisfied with delivery

Recommends

Excellent service
0
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Trusted Customer
2 days ago
Date of purchase: 22/06/2024

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

0
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EL
Elan
Norwich
2 days ago
Date of purchase: 18/06/2024

Satisfied with delivery

Recommends

What Elan said about Hughes:
From the moment I stepped into the store, I was well treated and the staff were really helpful with me all the way and just the customer service made me go within a week and purchase another Item from
...
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CH
Christopher
Chesterfield
2 days ago
Date of purchase: 26/06/2024

Satisfied with service

Satisfied with delivery

Recommends

What Christopher said about Hughes:
Simply great service easy to contact and best price . And very helpful staff
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VI
Vivien
Colchester
2 days ago
Date of purchase: 21/06/2024

Satisfied with delivery

Recommends

What Vivien said about Hughes:
Great service ! Warm friendly staff very attentive
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Trusted Customer
2 days ago
Date of purchase: 18/06/2024

Satisfied with delivery

Recommends

Product reviews

0
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GL
Gloria
Norwich
2 days ago
Date of purchase: 26/06/2024

Satisfied with delivery

Recommends

What Gloria said about Hughes:
Visited showroom to buy new TV. Staff most helpful and courteous to pick best for me and my budget. Have bought several different items over many years always found excellent value and service
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RH
Rhonda
2 days ago
Date of purchase: 21/06/2024

Satisfied with delivery

Recommends

Product reviews

0
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CH
Chris
Sheffield
2 days ago
Date of purchase: 21/06/2024

Satisfied with delivery

Recommends

What Chris said about Hughes:
Excellent service from Hughes
0
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AV
Averil
2 days ago
Date of purchase: 18/06/2024

Recommends

Product reviews

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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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Mobbs Way, Lowestoft, Suffolk, NR32 3AL, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.