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Impact Factory Reviews | Customer Service Reviews for https://www.feefo.com/reviews/impact-factory | Feefo

Displaying all 1,233 reviews

Trusted Customer

1 year ago

Date of purchase: 27/02/2023

We were sent the links that we can refer back after the course

Jo Ellen

Impact Factory

1 year ago

Hello Thank you for your review of our Personal Impact two-day course. We always send links to our delegates after a course so they can review the material and have additional resources to use. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

The coach was flexible as she adjusted the course based on the personal needs. Although the course was done in a small group, she covered the needs of everyone. And she was kind and patient.

Jo Ellen

Impact Factory

1 year ago

Hello again Thank you for your four-star review of our two-day Personal Impact course. You have said some lovely things about Katy and I know she will appreciate that. It's important to us that every course we run is tailored to the individuals who attend and we are very pleased you found that to be true. Thank you for taking the time to leave us feedback. Very best Jo Ellen Director

Julia

1 year ago

Date of purchase: 01/03/2023

What Julia said about Impact Factory:

Very convenient location and excellent services - lunch included with training was nice. Comfortable venue.

Jo Ellen

Impact Factory

1 year ago

Dear Julia Thank you so much for your five star service review for our Line Management course. We're so pleased you like the venue, the lunch and our overall 'excellent services'. Making our guests feel welcome and well taken care of is of prime importance to us. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

I particpated in Impact Factory's line management training and found their approach to be much different than what I expected (i.e. listening to boring PPT presentations for two days on how to be a mo

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Jo Ellen

Impact Factory

1 year ago

Hello again Julia Thank you for your fabulous Five Star review of our Line Management course. What wonderful, detailed feedback and we're very happy we overturned your expectations! We are different, without question; we are always interactive, experiential and like to have fun. Katie and sheila will be very chuffed to hear your lovely words. We hope to welcome you to Impact Factory again. Very best Jo Ellen Director

Jane

1 year ago

Date of purchase: 06/02/2023

What Jane said about Impact Factory:

I love working with the Impact Factory. Our point of contact Deborah is great and always responds quickly and communicates clearly. She is always my market of what good customer service looks like!

Jo Ellen

Impact Factory

1 year ago

Dear Jane I think this is a mutual love-fest as we adore having you on our courses and your other colleagues are always a joy to work with. Thank you so much for your Five Star review of our Two-day Communications course. I'm sure Debbie will be blushing when I give her your feedback, and we couldn't agree more that she represents the best of customer service. I know we're continuing to work with you and we continue to be a resource for you if you need any advice or have any questions. Do come along to one of our free 60 minute tasters as well: www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director

Product reviews

Absolutely fantastic training - the trainers were amazing. I got pushed out of my comfort zone but in a very supported way and left feeling energised and confident. I have recommended for everyone at

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Jo Ellen

Impact Factory

1 year ago

Hello again Jane Thank you once more for your five star review of our Two-Day Communication Skills course. What a great review and I know Tom and James had a terrific two days with you. We really appreciate your taking the time to give us such thoughtful feedback. Very best Jo Ellen Director

Sarah

1 year ago

Date of purchase: 15/02/2023

What Sarah said about Impact Factory:

Really interactive, fun and informative great day

Jo Ellen

Impact Factory

1 year ago

Dear Sarah Thank you so much for your five star review for our Building Resilience course. We're so pleased you had a fun and useful day. All our courses are highly interactive which makes learning so much easier and more enjoyable. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

Great course learnt a lot in such a sort period of time

Jo Ellen

Impact Factory

1 year ago

Hello again Sarah Thank you once more for your Five Star review of Building Resilience. We do like to pack lots into a day! We're delighted you got so much from our one day course. I know Katie and Sheila had a great day with you. I also know you're returning in a month for another course so we look forward to welcoming you in April. Very best Jo Ellen Director

Trusted Customer

1 year ago

Date of purchase: 08/02/2023

Very friendly. took time to listen and were generous with their time and not rushing you through

Jo Ellen

Impact Factory

1 year ago

Hello. Thank you so much for your five star review of our Line Management course. We're so pleased you found us friendly and generous - that's lovely to hear. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

I liked the personal attention the trainers gave and that it was a small team.

Jo Ellen

Impact Factory

1 year ago

Hello again. Thank you once more for your five star review of our Line Management course. Our courses are designed absolutely to give lots of personal attention and I know Janet and Paul had a great time with you. We hope to welcome you to Impact Factory again. Very best Jo Ellen Director

Trusted Customer

1 year ago

Date of purchase: 23/02/2023

Very helpful and flexible when I needed to change dates.

Jo Ellen

Impact Factory

1 year ago

Hello. Thank you so much for your five star review of our Communications Skills course. We do try as much as possible to be flexible and accommodating so thank you for mentioning that. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

Lovely team and great skills building activities. Good atmosphere and encouraging approaches. Thought provoking. Much to practice!

Jo Ellen

Impact Factory

1 year ago

Hello again. Thank you once more for your five star review of our Communication Skills course. We're so pleased you had such a good day with Katie and James. Thank you as well for mentioning the atmosphere, since creating a welcoming, relaxed environment is very important to us as it helps delegates ease into the work. We do pack a lot into a day so indeed, there is much to practise! We hope to welcome you again. Very best Jo Ellen Director

Alexandra

1 year ago

Date of purchase: 20/02/2023

What Alexandra said about Impact Factory:

They were very communicative, and kept me in the loop in relation to the programme and what to expect from it.

Jo Ellen

Impact Factory

1 year ago

Dear Alexandra Thank you so much for your five star review of our Line Management course. It's great to hear we nailed our communication with you. It's always a priority for us to ensure delegates get all the information they need. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

I thoroughly enjoyed the Line Management Course and found it incredibly useful and beneficial for my future - Sheila and Katy were excellent and I could not recommend them enough! It was intense at ti

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Jo Ellen

Impact Factory

1 year ago

Hello again Alexandra Thank you once more for your five star review of our Line Management course. What a wonderful review! We are just delighted you found the course so useful and got so much from it. I know Katie and Sheila had a terrific time with you. I also love your insight that what you got from the course is beneficial for your whole person, not just your work self. We hope to welcome you to Impact Factory again in the future. Very best Jo Ellen Director

Trusted Customer

1 year ago

Date of purchase: 16/02/2023

Tutors are patient, very knowledgeable.

Jo Ellen

Impact Factory

1 year ago

Hello. Thank you so much for your five star review of our Presentation Skills course. We're so pleased you had a good day with us. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

Adrian

1 year ago

Date of purchase: 01/02/2023

What Adrian said about Impact Factory:

Good experience. I would do another course with them.

Jo Ellen

Impact Factory

1 year ago

Dear Adrian Thank you so much for your five Star review of our Leadership course. We're so pleased you had a good experience with us. We appreciate your taking the time to give us feedback. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

Mark

Renfrew

1 year ago

Date of purchase: 20/01/2023

What Mark said about Impact Factory:

Throughout signing up I had a number of questions and they were always on hand to answer them without any fuss and very promptly. Even though I had made my mind up to choose this course they still r

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Jo Ellen

Impact Factory

1 year ago

Hello Mark What a great Five Star review of your one-to-one PowerPoint Skills training you had with Impact Factory! Thank you so much for giving such detailed feedback. Customer care is hugely important to us and particularly when it comes to transfers and other changes we know how vital it is to take care of each individual. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

I went into the PowerPoint presentation course expecting to learn all about the tricks and bells and whistles that could be used when creating a PowerPoint only to learn more about myself. PowerPoin

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Jo Ellen

Impact Factory

1 year ago

Hello again Mark and once more, thank you for such a glowing Five Star review of your PowerPoint One-to-one session with Tom. Your review totally sums up our approach to what many people think of as 'hard skills' - the bells and whistles to spice up the PowerPoint. In fact, it's as you describe - it's all about the presenter and how they use the tool of PPT. It's clear you got so much from the session with Tom and we are delighted you took the time to give us such positive feedback. It's made my day and I'm sure it will Tom's as well! Very best Jo Ellen Director

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About Impact Factory

Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.

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020 7226 1877

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Impact Factory Reviews

Personal Impact Course - 2 DayThe coach was flexible as she adjusted the course based on the personal needs. Although the course was done in a small group, she covered the needs of...More reviews of this product (46)View product website

Line Management Course - 2 DayI particpated in Impact Factory's line management training and found their approach to be much different than what I expected (i.e. listening to borin...More reviews of this product (119)View product website

Communication Skills Course - 2 DayAbsolutely fantastic training - the trainers were amazing. I got pushed out of my comfort zone but in a very supported way and left feeling energised ...More reviews of this product (29)View product website

Building Resilience CourseGreat course learnt a lot in such a sort period of timeMore reviews of this product (3)View product website

Line Management Course - 2 DayI liked the personal attention the trainers gave and that it was a small team.More reviews of this product (119)View product website

Communication Skills Course - 1 DayLovely team and great skills building activities. Good atmosphere and encouraging approaches. Thought provoking. Much to practice!More reviews of this product (28)View product website

Line Management Course - 2 DayI thoroughly enjoyed the Line Management Course and found it incredibly useful and beneficial for my future - Sheila and Katy were excellent and I cou...More reviews of this product (119)View product website

Presentation Skills CourseExcellent experience, Impact Factory is professional.More reviews of this product (13)View product website

Leadership Course - 2 DayGood course. I would join another course with this company.More reviews of this product (65)View product website

PowerPoint PresentationsI went into the PowerPoint presentation course expecting to learn all about the tricks and bells and whistles that could be used when creating a Power...More reviews of this product (1)View product website

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