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Impact Factory Reviews

Rated
Exceptional

Training Consultancy

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

70

11

2

1

0

84

ratings over the past year

Displaying all 1,233 reviews
SA
Sam
2 years ago
Date of purchase: 17/08/2022
What Sam said about Impact Factory:
No issues, did everything I would exepect.
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Jo Ellen
Impact Factory
2 years ago
Dear Sam Thank you so much for your five star review of our Leadership Course. We're so pleased you got so much from the two days. Do remember that we continue to be a resource if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend: www.impactfactory.com and click the Free Tasters Tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Jody
2 years ago
Date of purchase: 25/08/2022
What Jody said about Impact Factory:
I was attended to straight away, no question went unanswered, I was very impressed with the solutions the team came up with, very friendly and put everyone at ease. I liked the informal layout of the
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Jo Ellen
Impact Factory
2 years ago
Dear Jody Thank you so much for your Five Star review of our Time Management course. What a wonderful and detailed review. We really appreciate your taking the 'time'(!) to give such thoughtful feedback. We're so pleased you felt at ease and the way our wonderful trainers, James and Tom, broke down barriers. Issues around time can be so emotive and that's why we have loads of suggestions and recommendations to suit everyone. We will let the café know about the veggie selection. Do remember that we continue to be a resource if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend: www.impactfactory.com and click the Free Tasters Tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Diego
Buenos Aires, Argentina
2 years ago
Date of purchase: 22/08/2022
What Diego said about Impact Factory:
Nice proactive communication from the team
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Jo Ellen
Impact Factory
2 years ago
Dear Diego Thank you so much for your Five Star Customer Service review of our Line Management course. Our Home Team want to make communication with our delegates simply and supportive, so we appreciate that you noticed! Do remember that we continue to be a resource if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend: www.impactfactory.com and click the Free Tasters Tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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AT
Attila
2 years ago
Date of purchase: 01/09/2022
What Attila said about Impact Factory:
I took the course via Zoom, and I was a bit sceptical at first that this will work well but Katie and Paul were both doing a great job.
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Jo Ellen
Impact Factory
2 years ago
Dear Atilla Thank you so much for your Five Star review of our Business Networking course. I can well imagine that you were sceptical - how can you do Business Networking online! But we're so pleased you found how well it worked and that you got so much from the course. Do remember that we continue to be a resource if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend: www.impactfactory.com and click the Free Tasters Tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Jamie
2 years ago
Date of purchase: 01/07/2022
What Jamie said about Impact Factory:
My company dealt with booking the course, but the engagement I had prior to it and since was very positive. I was given clear instructions on where to go and when, a timeline for the day, and what to
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Jo Ellen
Impact Factory
2 years ago
Hello Jamie Thank you so much for your Five Star Service review of Impact Factory's Conflict Management course. It's important to us that people feel well taken care of before they even start a workshop with us so we appreciate the positive feedback. I know you've done a course with us before so you'll know that we continue to be a resource if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend: www.impactfactory.com and click the Free Tasters Tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Trusted Customer
2 years ago
Date of purchase: 22/06/2022
The customer service was excellent
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Jo Ellen
Impact Factory
2 years ago
Thank you so much for your Five Star Service Feedback for our Leadership course. Great Customer Service is very important to us and we have a wonderful Home Team to make sure everything runs, smoothly. Do remember that we continue to be a resource if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend: www.impactfactory.com and click the Free Tasters Tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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AL
Alice
2 years ago
Date of purchase: 05/07/2022
What Alice said about Impact Factory:
Impact Factory provided all the relevant information and I was clear on what was required prior to attending.
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Jo Ellen
Impact Factory
2 years ago
Dear Alice Thank you so much for your Five Star service review of Impact Factory's Line Management course. We're so pleased you found the pre-course information useful as our aim is make things clear and 'user friendly'! Do remember that we continue to be a resource if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend: www.impactfactory.com and click the Free Tasters Tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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CA
Catherine
2 years ago
Date of purchase: 08/06/2022
What Catherine said about Impact Factory:
They were really supportive and as I was a bit nervous on the day this really helped.
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Jo Ellen
Impact Factory
2 years ago
Dear Catherine Thank you so much for your Five Star review of our Assertiveness course. We're so pleased you found the team supportive. Assertiveness is one of those courses where delegates do come along feeling somewhat nervous and we do try to help people feel more at ease. Do remember that we continue to be a resource if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend: www.impactfactory.com and click the Free Tasters Tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Penny
Enfield
2 years ago
Date of purchase: 07/06/2022
What Penny said about Impact Factory:
they were so friendly on arrival - CS was excellent. Facilities were good and trainer really engaging
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Jo Ellen
Impact Factory
2 years ago
Dear Penny Thank you so much for your five star review of our Presentation Skills course and of our Customer Service. We do aim to be warm and welcoming and the Team will be delighted to receive your feedback. Do remember that we continue to be a resource if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend: www.impactfactory.com and click the Free Tasters Tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Trusted Customer
2 years ago
Date of purchase: 09/06/2022
The Course was excellent and the staff were very helpful and friendly when I contacted them.
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Jo Ellen
Impact Factory
2 years ago
Hello! Thank you so much for your Five Star review of Impact Factory's Line Management course. We're so pleased you found the team helpful and friendly - they do aim to please and make working with Impact Factory as easy and flexible as possible. Do remember that we continue to be a resource if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend: www.impactfactory.com and click the Free Tasters Tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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About Impact Factory
Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.
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Suite 121, Business Design Centre, 52 Upper Street, London, Greater London, N1 0QH, United Kingdom
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About Impact Factory
Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.