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Impact Factory Reviews

Rated
Exceptional

Training Consultancy

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

70

11

2

1

0

84

ratings over the past year

Displaying all 1,233 reviews
MA
Manuela
2 years ago
Date of purchase: 09/06/2022
What Manuela said about Impact Factory:
Sure. I will continue to be your customer.
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Jo Ellen
Impact Factory
2 years ago
Dear Manuela Thank you so much for your four star review of our Coaching and Mentoring course. We're delighted you had a good course with us and that you will continue to use Impact Factory. Do remember that we continue to be a resource if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend: www.impactfactory.com and click the Free Tasters Tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Kristine
2 years ago
Date of purchase: 13/05/2022
What Kristine said about Impact Factory:
Great communication and clear guidelines on the course details, contents etc. Easy to contact and always received a quick response to any queries.
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Jo Ellen
Impact Factory
2 years ago
Dear Kristine Thank you so much for your five star review of our Conflict Management course. Your feedback about our customer service is much appreciated. It's so important to us to ensure our delegates feel well taken care of and that our information is helpful. Do remember that we continue to be a resource if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend: www.impactfactory.com and click the Free Tasters Tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Ryan
2 years ago
Date of purchase: 25/05/2022
What Ryan said about Impact Factory:
Excellent thorough process with plenty of detail along the way ensuring we kept interest and learnt the key skills needed in the most fun way possible.
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Jo Ellen
Impact Factory
2 years ago
Dear Ryan Thank you so much for your Five Star review of our two-day Line Management course and our Customer Service. We're so pleased you found the team 'high quality' and that all went smoothly for you. And equally delighted you learned new skills and had fun! Do remember we continue to be a resource for you if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Gordon
2 years ago
Date of purchase: 06/05/2022
What Gordon said about Impact Factory:
I feel Impact Factory provided great customer service, the space and facilities were of a high standard and the lunch was great too.
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Jo Ellen
Impact Factory
2 years ago
Dear Gordon Thank you so much for your Four Star review of Impact Factory's Influencing Skills course. We're so pleased you felt our Customer Service was great. And, yes, aren't the lunches at Jack's restaurant at the Business Design Centre terrific! Do remember we continue to be a resource for you if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Trusted Customer
2 years ago
Date of purchase: 03/05/2022
great customer service through the process
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Jo Ellen
Impact Factory
2 years ago
Hello Thank you so much for your Five Star Service Review of our Presentation Skills course. We're so pleased your experience of Impact Factory was that we offered great customer service! The Team will be so pleased to hear as they work very hard to ensure our delegates feel well taken care of. Do remember we continue to be a resource for you if you have any questions or need any additional advice. We also run monthly free 60-minute tasters (www.impactfactory.com click the Free Tasters tab) which you are welcome to attend. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Trusted Customer
2 years ago
Date of purchase: 20/04/2022
Quick response, super helpful
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Jo Ellen
Impact Factory
2 years ago
Hello. Thank you so much for your Five Star Service review of our Leadership Course. We're so pleased you found the Team lovely to deal with, responsive and helpful. Do remember we continue to be a resource for you if you have any questions or need any additional advice. We also run monthly free 60-minute tasters (www.impactfactory.com click the Free Tasters tab) which you are welcome to attend. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Trusted Customer
2 years ago
Date of purchase: 20/04/2022
Very efficient and caring.
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Jo Ellen
Impact Factory
2 years ago
Hello Thank you so much for your five star review of our Leadership course. We are so delighted that you found the team efficient and caring - that's exactly our aim! Do remember we continue to be a resource for you if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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AL
Alice
2 years ago
Date of purchase: 19/04/2022
What Alice said about Impact Factory:
Fantastic customer service
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Jo Ellen
Impact Factory
2 years ago
Dear Alice Thank you so much for your Five Star Review of our Presentation Skills course. We're so pleased you found our Customer Service 'fantastic'! A great compliment to our Team. Do remember we continue to be a resource for you if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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NI
Nikita
2 years ago
Date of purchase: 13/04/2022
What Nikita said about Impact Factory:
I enjoyed the course.
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Jo Ellen
Impact Factory
2 years ago
Dear Nikita Thank you for your Four Star review of our Line Management course. We're so pleased you enjoyed the course and we hope you took away a lot of useful tools and techniques to support your work. Do remember we continue to be a resource for you if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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DA
David
2 years ago
Date of purchase: 13/04/2022
What David said about Impact Factory:
Despite being only added to the course the day before it was due to start it was all very efficient and I received required information. Only slight confusion was the start time.
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Jo Ellen
Impact Factory
2 years ago
Dear David Thank you so much for your Four Star Review of our Line Management Course. We are so sorry about the start time confusion, and we are glad you got the information you needed for the course in good time. Do remember we continue to be a resource for you if you have any questions or need any advice. We also run free 60-minute Tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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About Impact Factory
Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.
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Suite 121, Business Design Centre, 52 Upper Street, London, Greater London, N1 0QH, United Kingdom
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About Impact Factory
Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.