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Impact Factory Reviews | Customer Service Reviews for https://www.feefo.com/reviews/impact-factory | Feefo

Displaying all 1,233 reviews

Marina

2 years ago

Date of purchase: 19/01/2022

What Marina said about Impact Factory:

Very happy with the service received, booking procedure was easy and I received all the information required prior to attending the trainings.

Jo Ellen

Impact Factory

2 years ago

Dear Marina Thank you so much for your five star review of our customer service for the Two-day Personal Impact course you did with us. We really do want people to feel welcome and taken care of so we are very pleased it all went smoothly for you. I know you've already been back for more, so you well know that we continue to be a resource for if. We also run monthly free 60-minute remote tasters which you are welcome to attend: www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

I found the course very informative and I appreciated that it was interactive. We were able to put into practice real life scenarios, which made it easier for the information to stick. Knowledgeable i

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Jo Ellen

Impact Factory

2 years ago

Hello Marina Thank you again for your Five Star review of Personal Impact. We really appreciate your taking the time to give your feedback and comments. I know Dom and Tom had a good time working with you - they certainly are knowledgeable and using real life scenarios does bring the work to life. Very best Jo Ellen Director

Trusted Customer

2 years ago

Date of purchase: 07/01/2022

The trainng was absolutely excellent - I really learned a lot and tremendously improved my confidence around speaking in public!

Jo Ellen

Impact Factory

2 years ago

Hello Thank you so much for your Five Star review of our Presentation Skills course. We're so pleased you got so much from the day and you've been able to put things into practise. Do remember we continue to be a resource for you should you have any questions or need any advice. We also run free 60-minute remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab (we have one coming up in March - a Presentation Surgery. We hope to welcome you again to Impact Factory. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

Andy

2 years ago

Date of purchase: 13/01/2022

What Andy said about Impact Factory:

Incredibly immersive, enjoyable and worth every second!

Jo Ellen

Impact Factory

2 years ago

Dear Andy Thank you for your Five Star review of our Train the Trainer course. We're just delighted you had such a great time and that it was 'worth every second'. What a terrific review! Do remember we continue to be a resource for you if you have any questions or need any advice. We also run free 60-minute remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. We hope to welcome you to Impact Factory again. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

Louise

London

2 years ago

Date of purchase: 13/01/2022

What Louise said about Impact Factory:

Customer Service is very good. They're quick to respond, you get helpful answers and all the information you need up front. They contact you afterwards to check that you have all the take away informa

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Jo Ellen

Impact Factory

2 years ago

Dear Louise What a fabulous Five Star Review of our Train the Trainers course! We love that you keep coming back for more and get something each time. Thank you for complementing us on our Customer Service which is vital to us - we want our delegates to feel well taken care of and welcome and follow-up is very important, too. You already know that we remain a resource for you if you have any questions or need any advice. We also run free 60 minute remote tasters every month so do come along if you are able: www.impactfactory.com and click the Free Tasters tab. And I'm sure we'll see you again some time in the future! Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

My third or fourth course over the past ten years with Impact Factory and again, they didn't disappoint. I find their courses immensely useful. Their trainers - in this case Tina and Sheila - are alwa

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Jo Ellen

Impact Factory

2 years ago

Wow, Louise! What an incredible Five Star review for Train the Trainer. I think Tina and Sheila will be bowled over as am I. Thank you so much for taking the time to write such a detailed review; we really appreciate it. I don't know how we do it either, attracting such good groups of people. Magic? I love that you are such a champion. Very best Jo Ellen Director

Annette

2 years ago

Date of purchase: 19/01/2022

What Annette said about Impact Factory:

The staff are all very friendly and helpful and the course content is insightful and beneficial.

Jo Ellen

Impact Factory

2 years ago

Dear Annette Thank you so much for your Five Star review of our two day Personal Impact course. I'm so pleased you found the team helpful, as they truly aim to make everything as smooth as possible. Do remember we continue to be a resource for you if you have any questions or need any advice. We also run free 60-minute remote tasters every month so please do join us if you are able: www.impactfactory.com and click on the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

Chloe

2 years ago

Date of purchase: 20/01/2022

What Chloe said about Impact Factory:

The pre course information was excellent and very clear. I had no issues finding the course location and felt safe attending in light of the COVID pandamic.

Jo Ellen

Impact Factory

2 years ago

Dear Chloe Thank you so much for your five star review of our Customer Service for the Leadership course you attended with us recently. We're so pleased you found the information clear and especially that you felt safe coming along - that's really important to us. Do remember we continue to be a resource for you if you have any questions or need any advice. We also run free 60-minute remote tasters every month so please do join us if you are able: www.impactfactory.com and click on the Free Tasters tab. We hope to welcome you agian. Very best Jo Ellen (Grzyb) Director

Product reviews

The course was fantastic, the topics covered were incredibly useful and practical. The tutors tested our knowledge and this supported my understanding. The course was tailored to our individual needs

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Jo Ellen

Impact Factory

2 years ago

Hello again Chloe. Thank you for taking the time to write a lovely five star review of our Leadership course. We really appreciate it. I know Katie and James had a great two days and it's great you got so much from the session. Very best Jo Ellen Director

Trusted Customer

2 years ago

Date of purchase: 12/01/2022

Well organised. Booking was a breeze. They catered for having my colleagues on the same day. At the time of booking I was planning to attend in person, but with Omicron rates being at the time of the

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Jo Ellen

Impact Factory

2 years ago

Thank you so much for your Five Star review of the Line Management course you recently took with us. It's really important to us to be able to accommodate everyone's needs as much as possible, even last minute, so thank you for mentioning how 'seamless' it was! Do remember we continue to be a resource for you if you have any questions or need any support. We also run free 60-minute tasters every month which you are welcome to attend: www.impactfactory.com and click on the Free Tasters tab. We hope to welcome you again to Impact Factory. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

Nicely constructed course, that went through the many of the challenges of line management. Done in a way virtual and live participants and can interact with each other.

Jo Ellen

Impact Factory

2 years ago

Hello again. Thank you for taking the time to write a review of our Line Management course. We do appreciate it. We've worked hard to get the balance right for hybrid training and we're really pleased it worked for you. Very best Jo Ellen Director

London

2 years ago

Date of purchase: 24/01/2022

What ZM said about Impact Factory:

Great service

Jo Ellen

Impact Factory

2 years ago

Dear Zdravka What a perfect Five Star review of our Customer Service for the Advanced Presentation you took with us recently! Short and sweet and we are so pleased you experienced great service. Do remember we continue to be a resource for you if you have any questions or need any support. We also run free 60-minute tasters which you are welcome to attend if you are able: www.impactfactory.com and click the Free Tasters tab. We hope to welcome you again to Impact Factory. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

The Impact Factory Advanced Presentations Skills course (Katie) was absolutely brilliant: I had come in a bit tired and deflated and came out enthusiastic, energised, and with a set of practical prese

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Jo Ellen

Impact Factory

2 years ago

Hello again Zdravka What a fantastic Five Star review of Advanced Presentation Skills. Katie will be bowled over by such a wonderful review. We think she's incredible, too! We're so glad you got so much from the day and left better than when you came. Thank you also, for recommending us to others and we look forward to seeing you again. Very best Jo Ellen Director

Rassi

London

2 years ago

Date of purchase: 17/11/2021

What Rassi said about Impact Factory:

Easy to book and friendly and efficient staff, making the sessions easy to access and you then get the most out of them.

Jo Ellen

Impact Factory

2 years ago

Dear Rasangika Thank you so much for your Five Star review of our Customer Service for Line Management. The team really go out of their way to make people welcome and we're so pleased you felt well taken care of. Do remember we continue to be a resource for you if you have any questions or need any advice. We also run 60-minute free remote tasters once a month. www.impactfactory.com and click on the Free Taster tab. Very best wishes Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

Attentive and supportive trainers using everyday example and role play in an easy going manner to drive home the principals that were being introduced at the sessions.

Jo Ellen

Impact Factory

2 years ago

Hello again Rasangika What a really lovely five star review of the Line Management course you took with us. I know that Lesley and Sheila had a great time with you and we all really appreciate the time you have taken to give us such a glowing review. We hope to welcome you to Impact Factory again. Very best Jo Ellen Director

Emily

2 years ago

Date of purchase: 13/12/2021

What Emily said about Impact Factory:

James and Katie were excellent coaches. I attended a leadership course and it felt very personalised. They tailored the days to fit in with the different levels of experience of those attending. Both

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Jo Ellen

Impact Factory

2 years ago

Dear Emily What a great five star review of our Leadership course. We are so pleased you got so much from the programme. One of the things that sets Impact Factory apart is our ability to personalise all our work to suit each delegates and we thank you for mentioning it. Not only did you get after-care support through a phone call, remember we continue to be a resource for you if you have any questions or need any advice. We also run free 60 minute remote tasters every month so keep your eye out www.impactfactory.com and click on the Free Tasters tab. We hope to welcome you again to Impact Factory. Very best Jo Ellen (Grzyb) Director, Impact Factory

Product reviews

James and Katie were excellent coaches. I attended a leadership course and it felt very personalised. They tailored the days to fit in with the different levels of experience of those attending. Both

...

Read all

Jo Ellen

Impact Factory

2 years ago

Thank you again Emily, for your wonderful Leadership review. We very much appreciate your taking the time to leave such thoughtful comments. I know James and Katie absolutely love running Leadership and had a fun and productive two days with you. And thank you so much for the endorsement! Very best Jo Ellen Director

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About Impact Factory

Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.

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020 7226 1877

Suite 121, Business Design Centre, 52 Upper Street, London, Greater London, N1 0QH, United Kingdom

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Impact Factory Reviews

Personal Impact Course - 2 DayI found the course very informative and I appreciated that it was interactive. We were able to put into practice real life scenarios, which made it ea...More reviews of this product (46)View product website

Presentation Skills Course - 1 DayReally well done - excellent trainers!More reviews of this product (67)View product website

Train the Trainer Course - 2 DayThe Trainers were incredible, and so much fun!More reviews of this product (62)View product website

Train the Trainer Course - 2 DayMy third or fourth course over the past ten years with Impact Factory and again, they didn't disappoint. I find their courses immensely useful. Their ...More reviews of this product (62)View product website

Personal Impact Course - 2 DayThe course explores participants challenges and provides easy to adopt skills to obtain better outcomes.More reviews of this product (46)View product website

Leadership Course - 2 DayThe course was fantastic, the topics covered were incredibly useful and practical. The tutors tested our knowledge and this supported my understanding...More reviews of this product (65)View product website

Line Management Course - 2 DayNicely constructed course, that went through the many of the challenges of line management. Done in a way virtual and live participants and can intera...More reviews of this product (119)View product website

Advanced Presentation Skills Course - 1 DayThe Impact Factory Advanced Presentations Skills course (Katie) was absolutely brilliant: I had come in a bit tired and deflated and came out enthusia...More reviews of this product (25)View product website

Line Management Course - 2 DayAttentive and supportive trainers using everyday example and role play in an easy going manner to drive home the principals that were being introduced...More reviews of this product (119)View product website

Leadership Course - 2 DayJames and Katie were excellent coaches. I attended a leadership course and it felt very personalised. They tailored the days to fit in with the differ...More reviews of this product (65)View product website

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Who can leave a Feefo review?

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