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Impact Factory Reviews

Rated
Exceptional

Training Consultancy

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

70

11

2

1

0

84

ratings over the past year

Displaying all 1,233 reviews
Trusted Customer
2 years ago
Date of purchase: 08/12/2021
All worked fine, from the purchase of the course, to changing last minute plans due to covid restrictions.
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Jo Ellen
Impact Factory
2 years ago
Thank you so much for your Five Star review of our Customer Service for Influencing & Negotiation. We really appreciate your mentioning how flexible we have been. It has been very important to us to be as adaptable as possible during these uncertain times. We want people like you to be able to change their plans last minute if they need to and still get the training you need. Do remember we remain a resource for you if you have any questions or need any advice. We also run free 60 minute remote tasters every month and we hope you can join one some time. www.impactfactotry.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Trusted Customer
2 years ago
Date of purchase: 01/12/2021
I was made to feel very welcome and comfortable during my day of training at Impact Factory. Everyone was so helpful.
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Jo Ellen
Impact Factory
2 years ago
Thank you for your Five Star review of our one day Assertiveness course and the Customer Service you received. Our team is especially aware of how important taking care of our delegates is, so we appreciate your commenting on how helpful they were. Do remember we remain a resource for you if you have any questions or need any advice. We also run free 60 minute remote tasters every month and we hope you can join one some time. www.impactfactotry.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director
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Aynsley
London
2 years ago
Date of purchase: 13/12/2021
What Aynsley said about Impact Factory:
highly professional and slick outfit
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Jo Ellen
Impact Factory
2 years ago
Dear Aynsley Thank you so much for your Four Star review of Impact Factory's two-day Leadership course. The 'Home Team' are delighted you think they are professional and slick! It's important to us that our delegates feel well taken care of. Do remember we continue to be a resource for you for advice or to answer any questions. We also run free 60-minute remote tasters every month which you are welcome to attend: www.impactfactory.com and click on the Free Tasters tab. We hope to welcome you to Impact Factory again. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Trusted Customer
2 years ago
Date of purchase: 13/12/2021
From the pre-course prep to my arrival on the day, the customer service was excellent throughout my experience.
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Jo Ellen
Impact Factory
2 years ago
Thank you so much for your Five Star Review of our Customer Service for the two-day Leadership course you attended. It's great to hear you thpought it was excellent as the 'Home Team' strives to make everyone feel welcome and well taken care of. Do remember we continue to be a resource for you if you have any question for would like some advice. We also run free 60 minute tasters on relevant subjects every month so check out www.impactfactory.com and click on the Free Tasters tab. We hope to welcome you to Impact Factory again. Very best Jo Ellen (Grzyb) Director, Impact Factory
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KA
Kat
London
2 years ago
Date of purchase: 11/11/2021
What Kat said about Impact Factory:
I loved the customer service - it was fast and effective, and it goes without mentioning - they were really nice.
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Jo Ellen
Impact Factory
2 years ago
Dear Katrin Thank you so much for your Five Star Service Review of our Conflict Management course. How lovely to hear that you loved the customer service - it's what we aim to achieve and our Home Team loves to provide it! Do remember that we are a resource for you if you have any questions or need any advice. We also run free 60-minute Taster every month which you can book at www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Trusted Customer
2 years ago
Date of purchase: 28/10/2021
All the information given before and after the course was very helpful.
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Jo Ellen
Impact Factory
2 years ago
Thank you so much for your five star service review for our Impact Factory's Influencing course. We are all pleased that we provided helpful information both before and post-course. Do remember that we continue to be a resource for you. We also run free 60-minute free tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Trusted Customer
2 years ago
Date of purchase: 25/10/2021
Welcoming and friendly - felt that they were there for you
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Jo Ellen
Impact Factory
2 years ago
Thank you so much for your lovely review of the Influencing and Negotiation course you took with us. We're so pleased you found us 'welcoming' as putting people at ease is key to us. Do remember we continue to be a resource for you if you need any additional advice or have any questions. We also run monthly 60-minute free tasters which you are welcome to attend. Go to www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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KA
Katie
2 years ago
Date of purchase: 21/10/2021
What Katie said about Impact Factory:
Great company to deal with, nothing was too much trouble and I had a brilliant experience on the days of my course.
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Jo Ellen
Impact Factory
2 years ago
Dear Katie Thank you for your fantastic review of our two day Presentation Skills course. We're so glad you felt nothing was too much trouble as that is exactly how we want people to feel! Do remember we continue to be a resource for you so feel free to contact us if you have any questions or need any additional advice. We also run free tasters every month - go to www.impactfactory.com and click on the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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SA
Sandra
2 years ago
Date of purchase: 01/11/2021
What Sandra said about Impact Factory:
Fantastic training. Dynamic, experienced instructors and fun! Would recommend doing it in-person whenever possible.
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Jo Ellen
Impact Factory
2 years ago
Dear Sandra Thank you so much for your five star review of our Storytelling course. We're so pleased you got so much from the day and found it dynamic and fun - just what we aim to achieve! Do remember we continue to be a resource for you so do get in touch if you have any questions or would like any advice. We also run free 60-minute tasters every month which you are welcome to attend. Just go to www.impactfactory.com and click the Free Tasters tab to book. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Fergus
2 years ago
Date of purchase: 21/10/2021
What Fergus said about Impact Factory:
Excellent course. engaging tutors. interesting fellow students. i really enjoyed it.
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Jo Ellen
Impact Factory
2 years ago
Dear Fergus Thank you so much for your five star review of our two-day Line Management course. We're so glad you find it so useful and enjoyed the time you spent with us. I know Caitlin and Tom had a terrific time with you. Do remember we continue to be a resource if you have any questions or need any advice. We also rujn free 60-minute tasters every month which you are welcome to attend. Go to www.impactfactory.com and click on the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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About Impact Factory
Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.
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About Impact Factory
Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.