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Impact Factory Reviews

Rated
Exceptional

Training Consultancy

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

70

11

2

1

0

84

ratings over the past year

Displaying all 1,233 reviews
AL
Alessandra
2 years ago
Date of purchase: 29/09/2021
What Alessandra said about Impact Factory:
Very responsive and available to answer any questions about their courses. Very clear information on what to expect on the day.
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Lucy
SWINDON
2 years ago
Date of purchase: 01/10/2021
What Lucy said about Impact Factory:
I recently attended a Time Management training course. The course was presented in a very clear and easy to digest format, whilst being very interactive. I enjoyed the course and learned a lot from i
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Jo Ellen
Impact Factory
2 years ago
Dear Lucy Thank you so much for your brilliant Five Star review of Impact Factory's Time Management course. We're so pleased you got so much from the day. I know Caitlin and Tom had a great day with you - they have really developed this course to be relevant and practical and yet enjoyable and fun. Do remember we continue to be a resource for you to answer any questions or for advice. We also run free 60 minute remote Tasters once a month if you are able to attend. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Amita
2 years ago
Date of purchase: 06/09/2021
What Amita said about Impact Factory:
Excellent, communication seamless and always very professional, great after-care as well, overall brilliant experience.
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Jo Ellen
Impact Factory
2 years ago
Hello Amita! What a generous Five Star review of our Negotiation course - we really appreciate your taking the time to let us know your thoughts. It's really good to hear that we got it right in terms of our customer service both before, during and after. I know Caitlin and Tom really love Negotiation Skills (I call them Negotiation Masters). You are a true Champion Amita, and it's always a pleasure to have you on one of our courses and at our Tasters (when we don't mess up the invite!). Very best Jo Ellen Director
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Nicola
2 years ago
Date of purchase: 06/09/2021
What Nicola said about Impact Factory:
The course was expertly lead, and were able to get the most out of the delegates. Being a small cohort was useful too as we were able to get to know each other quickly and provide peer support. The co
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Jo Ellen
Impact Factory
2 years ago
Dear Nicola Thank you so much for your Five Star review of our Five Day Elite Communication with Impact. We're so pleased you got so much from the course. It was great to have the course up and running after an 18 month hiatus and great to have such a terrific group. We remain a resource for you if you have any questions or need any advice or just for a chat. We also run free 60-minute remote tasters every month if you are able to attend. www.impactfactory.com and click on the Free Tasters Tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Mayowa
Bristol
2 years ago
Date of purchase: 09/09/2021
What Mayowa said about Impact Factory:
Customer service was excellent. Friendly people
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Jo Ellen
Impact Factory
2 years ago
Dear Mayowa Thank you so much for your Five Star Service review of our Storytelling course. We're really pleased you felt our customer service was 'excellent' as taking care of our participants is very important to us. Do remember we remain a resource for you if you have any questions or need any advice. We also run free 60 minute remote Tasters every month which you are welcome to attend if you are able. www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Rebecca
2 years ago
Date of purchase: 26/08/2021
What Rebecca said about Impact Factory:
Great customer service
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Jo Ellen
Impact Factory
2 years ago
Dear Rebecca I do apologise for not thanking you sooner for your Five Star Review of our Line Management course. I was sure I had done so when it came in but clearly not. We really do appreciate that you have mentioned our great customer service, as it's so important we get this right. Do remember we continue to be a resource for you if you have any questions or need any additional advice. We also run free 60 minute remote tasters every month if you are able to come along. Go to www.impactfactory.com and click the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Trusted Customer
2 years ago
Date of purchase: 24/08/2021
A really smoothly run day
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Jo Ellen
Impact Factory
2 years ago
Thank you so much for your Five Star review of our Communication Skills Course. We're very pleased you found the session ran smoothly! Do remember we continue to be a resource for you if you have any questions or need any advice. We also run free remote 60-minute Tasters every month. Go to www.impactfactory.com and click on Free Tasters. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Anthea
3 years ago
Date of purchase: 24/08/2021
What Anthea said about Impact Factory:
Isabel was brilliant - she facilitated and ran a great session on how to communicate more confidently and clearly. Her tips and models have already aided me in so many ways, especially Simon Sineck's
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Jo Ellen
Impact Factory
2 years ago
Dear Anthea Thank you so much for your brilliant Five Star Review of our Communications Skills course. We're so pleased you got so much from the day. I know Isabel had a great time and I'll be forwarding your review to her. Thank you. too, for recommending us to others - that's so generous on your part. Do remember we continue to be a resource for you for any advice or questions - Isabel will be happy to continue her support. We also run free remote 60-minute Tasters every month which you are welcome to attend. Go to www.impactfactory.com and click on the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Trusted Customer
3 years ago
Date of purchase: 10/08/2021
Course instructors were inclusive of those who joined by Zoom and the individuals who attended in person. The instructors were friendly, helpful and used situations from your daily life to make it rel
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Jo Ellen
Impact Factory
3 years ago
Thank you so much for your Five Star Review of our Assertiveness course. We really appreciate your taking the time to let us know about your experience. We're so pleased you got so much from the day - we always strive to make each delegate's experience personal and relevant. Do remember we continue to be a resource for you if you have any questions or need some advice. We also run free 60-minute remote tasters every month is you are able to attend. Go to www.impactfactory.com and click on the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Paul
3 years ago
Date of purchase: 02/08/2021
What Paul said about Impact Factory:
Would recommend them again, we delivered and tailored to the group in the room.
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Jo Ellen
Impact Factory
3 years ago
Dear Paul Thank you very much for giving us Four Stars for Service for our Two-Day Leadership course. We always tailor our work to fit the needs of the delegates so we are very pleased you got so much from the two days. Do remember we continue to be a resource for you if you have any questions or would like any additional advice. We also run free 60-minute remote tasters every month if you are able to attend. Go to www.impactfactory.com and click on the Free Tasters tab. Very best Jo Ellen (Grzyb) Director, Impact Factory
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About Impact Factory
Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.
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About Impact Factory
Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.