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Impact Factory Reviews | Customer Service Reviews for https://www.feefo.com/reviews/impact-factory | Feefo

Displaying all 1,233 reviews

Trusted Customer

3 years ago

Date of purchase: 10/12/2020

My impression of Impact Factory was excellent from start to finish, from booking to training day

Jo Ellen

Impact Factory

3 years ago

Thank you so much for your Five Star review of our Building Resilience course. We are so pleased you found that working with us was 'excellent'. Superb Customer Service is hugely important to us and we appreciate your feedback.Very best Jo Ellen (Grzyb), Director, Impact Factory

Product reviews

For me rating a course means taking the topic/materials, the trainers and other participants into consideration. I was impressed by Impact Factory, the trainers were excellent, knowledgeable and rela

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Jo Ellen

Impact Factory

3 years ago

What a great review! Thank you so much for your Five Star review of our Building Resilience course and for your thoughtful feedback on what worked about it. |I know that Naina and Janet thoroughly enjoyed working with all of you and your feedback reflects that.We hope to welcome you to Impact Factory in the future once more and in the meantime, keep you eye out for our Free Tasters which will be back on the schedule very soon. My best wishes, Jo Ellen

Saskia

3 years ago

Date of purchase: 07/12/2020

What Saskia said about Impact Factory:

The customer service seemed good, thought I wasn't the one booking the training so I can only speak for the communication after.

Jo Ellen

Impact Factory

3 years ago

Good morning Saskia and Happy New YearThank you for your four star review of our Leadership Course. I'm glad you found the post-course communication useful and have made use of our resource page. Very best Jo Ellen (Grzyb), Director, Impact Factory

Product reviews

Though a broad overview I thought the topics covered were interesting and there was definitely some insights made and things learned from my perspective.

Jo Ellen

Impact Factory

3 years ago

Hello again SaskiaThank you for your four star review of our two-day Leadership course. We're so glad you found the content interesting and that you also had some insights from the two days. I know Naina and James enjoyed working with all of you. We hope to welcome you again to Impact Factory, and do keep your eye out for our free tasters which we will be scheduling soon. Very best Jo Ellen, Director, Impact Factory

Trusted Customer

3 years ago

Date of purchase: 05/11/2020

The service was very good

Jo Ellen

Impact Factory

3 years ago

Good morning and Happy New Year.Thank you so much for your five star review of our Train the Trainer service. We appreciate your feedback. Very best Jo Ellen (Grzyb), Director, Impact Factory

Product reviews

The use of software Vs verbal delivery. The interaction between the trainers and attendees

Jo Ellen

Impact Factory

3 years ago

Thank you for your five star review of our Train the Trainer course content. I know that Tina and Isabel had a great time with all of you so we appreciate that you enjoyed the interaction between trainers and delegates.We hope to welcome you to Impact Factory again and do keep an eye out for our free tasters which we'll be scheduling again soon. Very best Jo Ellen, Director

Chris

3 years ago

Date of purchase: 10/11/2020

What Chris said about Impact Factory:

Really friendly rearranged the course several times due to Covid with no issue

Jo Ellen

Impact Factory

3 years ago

Good morning Chris and Happy New YearThank you so much for your five star review of our Time Management course. We have been very aware how Covid has disrupted people's plans and we are trying as best as possible to accommodate rescheduling. And we are a friendly bunch! Best wishes Jo Ellen (Grzyb), Director, Impact Factory

Product reviews

Found some really good tips that have really helped me.

Jo Ellen

Impact Factory

3 years ago

Hello again ChrisThank you for your five star review of our Time Management course. We're so pleased you got some useful tips from the course and I know that James and Tom enjoyed working with you. We hope to welcome you to Impact Factory again and do keep your eye out for our free tasters which we will be scheduling again soon. Very best Jo Ellen, Director, Impact Factory

Isaac

3 years ago

Date of purchase: 07/12/2020

What Isaac said about Impact Factory:

Great! Taught content based on individual needs within the group.

Jo Ellen

Impact Factory

3 years ago

Good morning Isaac and Happy New YearThank you so much for your five star review of our Leadership Course. We're so glad you found it so useful and you have mentioned one of the highlights of our work, which is that we base the content on the needs of the people in the group. It makes for a much more relevant experience. Very best Jo Ellen (Grzyb), Director, Impact Factory

Product reviews

Was incredibly helpful particularly areas I wanted to improve on such as conflict resolution, being decisive and more commanding in appropriate situations. The role plays help it move from theoretical

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Jo Ellen

Impact Factory

3 years ago

Hello again Isaac,Thank you for your five star review of our two day Leadership Course. It's clear you got a lot from the course and found the role plays really useful and practical. I know Naina and James thoroughly enjoyed working with you. I hope we will welcome you to another course some time in the future and do keep your eye out for our free tasters, which we will be scheduling soon. Very best Jo Ellen, Director

Piotr

3 years ago

Date of purchase: 05/11/2020

What Piotr said about Impact Factory:

Train the Trainer was one of the best courses I've ever attended. Extremely interactive, positive, with lots of relevant information. I haven't been bored for even one second over these two days!

Jo Ellen

Impact Factory

3 years ago

Good morning Piotr and Happy New Year.Thank you so very much for your five star review of our Train the Trainer course. What a great review! I think you hit the nail on the head when you said you weren't bored for one second: that is our aim always on our courses, to keep our delegates engaged and involved. Your feedback is much appreciated. Very best Jo Ellen (Grzyb), Director, Impact Factory

Product reviews

Full of practical and useful information. The best part was that we've exercised with our real training materials and there was so much feedback!

Jo Ellen

Impact Factory

3 years ago

Hello again Piotr Thank you so much for your excellent five star review of Train the Trainer. We're so glad you got so much from the course and you are right, we like to give lots and lots of feedback and to have delegates work with their own material with plenty of opportunity to practise. I know Tina and Isabel had a great time with all of you and are so pleased you got so much from the course. We hope to welcome you again to Impact Factory and do keep you eye out for our free tasters which we'll be scheduling again soon. Very best Jo Ellen, Director, Impact Factory

Claire

3 years ago

Date of purchase: 30/11/2020

What Claire said about Impact Factory:

Very good organisation and support

Jo Ellen

Impact Factory

3 years ago

Good morning ClaireThank you so much for your five star review of our Presentation Skills course. We very much appreciate your feedback. Very best Jo Ellen (Grzyb), Director, Impact Factory

Product reviews

Good trainers, great practical examples and good fun

Jo Ellen

Impact Factory

3 years ago

Hello again Claire Thank you for your Five Star review of our Presentation Skills course. We're so glad you had fun - a key ingredient of all our courses. It makes learning new skills so much easier! We hope to welcome you back to Impact Factory in the future, and please do keep you eye on our free tasters which we will be scheduling soon. Very best Jo Ellen, Director, Impact Factory

Leah

3 years ago

Date of purchase: 23/11/2020

What Leah said about Impact Factory:

it was really great. but i will hope to get a certificate

Jo Ellen

Impact Factory

3 years ago

Good morning Leah and Happy New Year.Thank you for your Five Star review of our Two Day Communications Skills Course. We're so glad you enjoyed the course. By now, you should have received your Certificate, but if not, please do let us know. Very best Jo Ellen (Grzyb), Director, Impact Factory

Product reviews

you guys were amazing,the course was well explained by the resource persons

Jo Ellen

Impact Factory

3 years ago

Hello LeahThank you so much for your five star review of our Two Day Communication Skills Course. How wonderful that you think our trainers were amazing! Bill and Lesley had a great time with you all and are so pleased with your thoughtful words. We hope to welcome you to Impact Factory again, and please keep an eye open for our free tasters which we will be scheduling again soon. Very best Jo Ellen

Abigail

3 years ago

Date of purchase: 07/12/2020

What Abigail said about Impact Factory:

welcoming and friendly

Jo Ellen

Impact Factory

3 years ago

Good morning Abigail and Happy New Year to you. Thank you for your Five Star review of our two day Presentation Skills course. We very much appreciate your taking the time to write a review. Best wishes Jo Ellen (Grzyb), Director, Impact Factory

Product reviews

learnt loads of valuable presenting skills that I will be using in my presentations going forward

Jo Ellen

Impact Factory

3 years ago

Hello AbigailThank you again for your five star review of our Two Day Presentation Skills course. We're so glad you got so much out of the course and especially things you can use in your future presentations. We hope to see you again and please keep any eye out for our free tasters which will be starting up again shortly. Very best Jo Ellen

Richard

3 years ago

Date of purchase: 30/11/2020

What Richard said about Impact Factory:

Excellent, formal and on time/point

Jo Ellen

Impact Factory

3 years ago

Good morning Richard and I hope a Happy New Year! Thank you so much for your Five Star review of Conflict Management. We very much appreciate your acknowledgement.Very best Jo Ellen (Grzyb), Director, Impact Factory

Product reviews

Creative and well planned, I thoroughly enjoyed the course. Both trainers were polite and helpful and informative. Towards the end of the day I got into "Character" quite easily

Jo Ellen

Impact Factory

3 years ago

Dear Richard Thank you so much for your Five Star review of our Conflict Management course. We're so glad you enjoyed the course and got so much from it. I know Tom and Sheila had a good time with all of you and they are so pleased you found the day creative. We hope to welcome you to another course one day and keep your eye out for our free tasters which will be up and running very soon. Very best Jo Ellen, Director, Impact Factory

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About Impact Factory

Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.

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020 7226 1877

Suite 121, Business Design Centre, 52 Upper Street, London, Greater London, N1 0QH, United Kingdom

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Impact Factory Reviews

Building Resilience Course - 1 DayFor me rating a course means taking the topic/materials, the trainers and other participants into consideration. I was impressed by Impact Factory, t...More reviews of this product (28)View product website

Leadership Course - 2 DayThough a broad overview I thought the topics covered were interesting and there was definitely some insights made and things learned from my perspecti...More reviews of this product (65)View product website

Train the Trainer Course - 2 DayThe use of software Vs verbal delivery. The interaction between the trainers and attendeesMore reviews of this product (62)View product website

Time Management Course - 1 DayFound some really good tips that have really helped me.More reviews of this product (47)View product website

Leadership Course - 2 DayWas incredibly helpful particularly areas I wanted to improve on such as conflict resolution, being decisive and more commanding in appropriate situat...More reviews of this product (65)View product website

Train the Trainer Course - 2 DayFull of practical and useful information. The best part was that we've exercised with our real training materials and there was so much feedback!...More reviews of this product (62)View product website

Presentation Skills Course - 1 DayGood trainers, great practical examples and good funMore reviews of this product (67)View product website

Communication Skills Course - 2 Dayyou guys were amazing,the course was well explained by the resource personsMore reviews of this product (29)View product website

Presentation Skills Course - 2 Daylearnt loads of valuable presenting skills that I will be using in my presentations going forwardMore reviews of this product (37)View product website

Conflict Management Course - 1 DayCreative and well planned, I thoroughly enjoyed the course. Both trainers were polite and helpful and informative. Towards the end of the day I got ...More reviews of this product (29)View product website

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