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Impact Factory Reviews

Rated
Exceptional

Training Consultancy

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

70

11

2

1

0

84

ratings over the past year

Displaying all 1,233 reviews
ST
Steve
3 years ago
Date of purchase: 10/12/2020
What Steve said about Impact Factory:
Really good
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LI
Linda
3 years ago
Date of purchase: 26/10/2020
What Linda said about Impact Factory:
The trainers provided great simple tools and practical feedback that one won't get when taking a theoretical course. Can highly recommend!
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AL
Alice
3 years ago
Date of purchase: 15/09/2020
What Alice said about Impact Factory:
Customer Service was excellent - especially given the added challenges of the pandemic. I was offered new dates without having to ask when the lockdown restrictions were first being hinted at, and whe
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Jo Ellen
Impact Factory
3 years ago
Dear AliceThank you so much for your Five Star review of our Customer Service. You are very right - we genuinely care for our customers' well being and are doing everything we can (in lockdown and out of it) to keep people safe. Thank you for your kind words. Very best Jo Ellen (Grzyb) Director, Impact Factory
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KI
Kirstie
TROWBRIDGE
3 years ago
Date of purchase: 08/10/2020
What Kirstie said about Impact Factory:
My HR team booked the course for me. However, the contact I had with Impact Factory between booking and attending the course was fantastic. I was originally joining in person, however, with changes in
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Jo Ellen
Impact Factory
3 years ago
Dear Kristie Thank you so much for your five star review of our Personal Impact course. We really appreciate your praise of our customer care, which is even more important during these Covid-19 times. We want to be as accommodating as possible so you can enjoy the benefits of our courses whether remote or face-to-face. Very best Jo Ellen (Grzyb) Director, Impact Factory
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JO
Joseph
3 years ago
Date of purchase: 06/10/2020
What Joseph said about Impact Factory:
The trainers were enthusiastic, insightful, and genuinely wanting to help the people they work with. The organization of the course was clear and the follow-up after the course useful in reflecting
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Jo Ellen
Impact Factory
3 years ago
Hello Joseph.Thank you so much for your five star review of our Line Management course. We're so pleased you enjoyed the course and appreciated the follow-up as well. Katie and Lesley enjoyed working with you very much. Very best Jo Ellen (Grzyb) Director, Impact Factory
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Trusted Customer
3 years ago
Date of purchase: 12/10/2020
It goes without saying that its been a challenging year for everyone, but the team at Impact Factory were very accommodating and flexible with helping to rearrange my training course. They offered to
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Jo Ellen
Impact Factory
3 years ago
Thank you so much for your five star review of our Presentation Skills course. We particularly appreciate your taking the time to describe how accommodating and careful we are when we run courses face-to-face. We are so pleased you felt comfortable enough so you could relax and as you say, get the most out of the day.Very best Jo Ellen Grzyb, Director, Impact Factory
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DA
Daniel
3 years ago
Date of purchase: 13/10/2020
What Daniel said about Impact Factory:
After an initial miss communication, I didn't hear from you for a while, when I spoke with someone they did what they said, forwarded on my question and someone got back to me quickly. The aftercare
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Jo Ellen
Impact Factory
3 years ago
Hello Daniel, thank you for your five stars for our service. We're sorry there was some mis-communication initially and of course pleased we got back on track and that you appreciated our after care as well.Very best Jo Ellen Grzyb Director, Impact Factory
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JO
Jo
3 years ago
Date of purchase: 06/10/2020
What Jo said about Impact Factory:
Good customer service both before and after.
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Jo Ellen
Impact Factory
3 years ago
Thank you Jo for your review of our customer service. We really do want our delegates to feel well taken care of both before, during and after a course!Very best Jo Ellen Grzyb Director, Impact Factory
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SI
Silvia
3 years ago
Date of purchase: 29/09/2020
What Silvia said about Impact Factory:
The teachers were very well prepared, kind, service oriented and the course was excellent.
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Jo Ellen
Impact Factory
3 years ago
Dear Silvia Thank you so much for your Five Star review of our two day Personal Impact Course. I know that Katy and Ottillie enjoyed working with you and we are so pleased you found the course excellent. We hope you continue to practise the new tools and techniques you learned on the course and we hope to welcome you again in the future. Very best Jo Ellen Director, Impact Factory
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LU
Lucy
3 years ago
Date of purchase: 16/09/2020
What Lucy said about Impact Factory:
Beyond excellent. Very attentive and inclusive.
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Jo Ellen
Impact Factory
3 years ago
Hello Lucy Thank you for your Five Stars for being 'beyond excellent'! We really do try to take care of our delegates in both lead up to, during and after a course.Very best Jo Ellen Grzyb Director, Impact Factory
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About Impact Factory
Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.
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Suite 121, Business Design Centre, 52 Upper Street, London, Greater London, N1 0QH, United Kingdom
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About Impact Factory
Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.