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Impact Factory Reviews

Rated
Exceptional

Training Consultancy

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

70

11

2

1

0

84

ratings over the past year

Displaying all 1,233 reviews
JA
Jannie
3 years ago
Date of purchase: 01/10/2020
What Jannie said about Impact Factory:
Excellent comms throughout.
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Jo Ellen
Impact Factory
3 years ago
Hello Jannie Thank you for your Five Star comment on our 'excellent comms'. We appreciate it as we want our delegates to feel taken care of and well informed. Very best Jo Ellen Director, Impact Factory
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Amy
3 years ago
Date of purchase: 03/09/2020
What Amy said about Impact Factory:
Great communication. Very helpful in exchanges before the course. Made sure I was on the right course for my needs.
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Jo Ellen
Impact Factory
3 years ago
Thank you, Amy, for your comments about our communication with you. Helping people decide which is the right course for them is so important to us so we ensure you get exactly what you need.
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Trusted Customer
4 years ago
Date of purchase: 17/08/2020
Everyone I spoke to at Impact Factory was personable and helpful. But I don't understand why I'm being sent an evaluation form a month after the course took place.
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Trusted Customer
4 years ago
Date of purchase: 05/08/2020
Excellent course prep and the course itself was fabulous. Trainers excellent and online was good and felt safer than travelling to London. Thank you.
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Jo Ellen
Impact Factory
4 years ago
Thank you so much for your feedback for the two day Leadership course. I know that Katie and Tom had a terrific time with the delegates. We're also aware that most of our delegates are reluctant to travel and so a great deal of effort has gone into making our online offer stimulating and rewarding. Do remember we continue to be a resource for you so feel free to get in touch if you have any additional questions or need any advice. Very best, Jo Ellen (Grzyb), Director, Impact Factory
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Koray
4 years ago
Date of purchase: 22/07/2020
What Koray said about Impact Factory:
very professional. I need my customer service representative to reach me out about upcoming 5 days training. thanks in advance
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Jo Ellen
Impact Factory
4 years ago
Thank you Koray, for your excellent review of the Communications Skills course you attended online. I know that you have now been contacted by one of our trainers to discuss your additional training. We aim to make our training very relevant so it's great that you mentioned the way we use examples that can be implemented in the 'real world'. We look forward to working with you again very soon. Very best, Jo Ellen (Grzyb), Director, Impact Factory
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SI
Simon
4 years ago
Date of purchase: 03/08/2020
What Simon said about Impact Factory:
Excellent training in strange times. I was apprehensive about doing training over zoom. However, it had all the elements you would expect from a face to face training session. Tom and Kate were both e
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Jo Ellen
Impact Factory
4 years ago
Thank you Simon for your Five Star review of Line Management. We completely understand people's reluctance to try remote training which is why our brilliant trainers have spent a great deal of creativity transforming the work to a remote platform - your acknowledgement is greatly appreciated. And we agree! Tom and Kate are fabulous.
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Verity
4 years ago
Date of purchase: 04/08/2020
What Verity said about Impact Factory:
Amazing start to finish. The day was interactive and so helpful. Would 100% recommend and look forward to doing more courses.
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Jo Ellen
Impact Factory
4 years ago
Thank you Verity for your Five Star review of Personal Impact. What a great review! We really appreciate your taking the time to tell us how we did and we're so pleased you got so much from the day. And of course we look forward to welcoming you back again. Did you know we run free tasters most weeks (www.impactfactory.com and click on the Free Tasters bar). Very best, Jo Ellen (Grzyb), Director, Impact Factory
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Simerjit
Midlands
4 years ago
Date of purchase: 10/08/2020
What Simerjit said about Impact Factory:
Excellent training! James and Tom were great at delivering the training. I was apprehensive doing the training on Zoom but it was better then expected! I would definitely recommend this course, please
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Jo Ellen
Impact Factory
4 years ago
Thank you Simerjit for your Five Star review of our two day Influencing and Negotiations remote course. Like so many others, we are pleased you overcame your reluctance about Zoom and gave it a go and of course we're delighted you got so much from the course. We agree! James and Tom are great and make a super training team. We really appreciate the recommendation. Do remember we continue to be a resource for you so feel free to get in touch if you have any additional questions or need any advice. Very best, Jo Ellen (Grzyb), Director, Impact Factory
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Trusted Customer
4 years ago
Date of purchase: 05/08/2020
Informative, good format, fun and useful.
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Jo Ellen
Impact Factory
4 years ago
Thank you for your Five Star review of our Leadership course. We are so pleased you found it useful. I know that Katie and Tom enjoyed working with all of you and we hope to welcome you again. Did you know that we also run Free Tasters most week? Go to www.impactfactory.com and click on the free tasters tab to register. Very best, Jo Ellen (Grzyb), Director, Impact Factory
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Gemma
4 years ago
Date of purchase: 03/08/2020
What Gemma said about Impact Factory:
Helpful and communicative. Answered emails promptly.
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Jo Ellen
Impact Factory
4 years ago
Thank you Gemma for your five star review of Line Management. We do try to provide excellent customer service and appreciate your acknowledgement. We're so pleased you found the course useful. Very best, Jo Ellen (Grzyb), Director, Impact Factory
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About Impact Factory
Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.
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About Impact Factory
Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.