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Impact Factory Reviews

Rated
Exceptional

Training Consultancy

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

70

11

2

1

0

84

ratings over the past year

Displaying all 1,233 reviews
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Andy
7 months ago
Date of purchase: 22/01/2024
What Andy said about Impact Factory:
Great customer service - any queries I had were quickly answered without issue. I now have a genuine interest in Time Management following this course. Fantastic course / content delivery.
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Taylor Ali
Impact Factory
7 months ago
Hi Andy, Thank you so much for your five star review of our Time Management course. We are absolutely delighted to hear that your questions were quickly answered and that you had a great customer service experience - this is something very important for us to get right. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory
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Robert
7 months ago
Date of purchase: 26/01/2024
What Robert said about Impact Factory:
Well organised
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Taylor Ali
Impact Factory
7 months ago
Dear Robert, Thank you so much for your four star review of our Presentation Skills course. We're pleased that your experience was well organised and do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory
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Darren
7 months ago
Date of purchase: 29/01/2024
What Darren said about Impact Factory:
Attentive, thorough, streamlined
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Taylor Ali
Impact Factory
7 months ago
Hi Darren, Thank you so much for your five star review of our Two-Day Personal Impact course. We're pleased to hear that your customer service experience was streamlined and you were attended to - this is something that is very important for us to get right. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory
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Alessia
7 months ago
Date of purchase: 19/01/2024
What Alessia said about Impact Factory:
brilliant coaches!
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Taylor Ali
Impact Factory
7 months ago
Dear Alessia, Thank you so much for your five star review of our One-Day Public Speaking course. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory
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Melanie
7 months ago
Date of purchase: 10/01/2024
What Melanie said about Impact Factory:
Excellent trainers and pace of course. A small group of 4 worked well with two experienced trainers.
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Taylor Ali
Impact Factory
7 months ago
Hi Melanie, Thank you so much for your five star review of our Two-Day Line Management course. We are pleased that you enjoyed the pace of the course and the size of the groups. One big advantage of our two day courses is extra personalised attention from the trainers and more time for practice, so we are thrilled that you benefited from this. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best Taylor Digital Marketing Manager, Impact Factory
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Eleanor
8 months ago
Date of purchase: 07/12/2023
What Eleanor said about Impact Factory:
I appreciated being in a small group and was able to have the course tailored for my needs. I was remote, but felt included due to the technology provided. I came away with useful tools that I am now
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Taylor Ali
Impact Factory
8 months ago
Hi Eleanor, Thank you so much for your five star review of our Personal Impact course. We're happy to hear that you enjoyed the course whilst joining remotely. Our state-of-the-art hybrid technology is a great leveller and provides what we call an “All in the Room – All in the Zoom” experience. We hope to welcome you back again and we also run free one hour remote tasters every month which you are welcome to attend. Visit www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory
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Trusted Customer
8 months ago
Date of purchase: 07/12/2023
Great customer service, instructor followed up with emails to check progress
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Taylor Ali
Impact Factory
8 months ago
Hi there, Thank you so much for your five star review of our Personal Impact course. We're happy to hear that you received great customer service- this is something very important for us to get right. In addition to the post course webpage and follow up from the instructor, do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory
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Lisa
London
8 months ago
Date of purchase: 18/12/2023
What Lisa said about Impact Factory:
Efficient booking and communication. Pre-course work was easy, and follow-up information was very helpful, e.g. books to read and videos to watch.
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Taylor Ali
Impact Factory
8 months ago
Hello again, Lisa! We are so pleased to see you participated in two of our courses and found the booking process and follow-up information for both so useful. Thank you so much for your five star review of our Storytelling for Business Skills course and for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. . With best wishes, Taylor Digital Marketing Manager, Impact Factory
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Lisa
London
8 months ago
Date of purchase: 13/12/2023
What Lisa said about Impact Factory:
Easy to book the course. Pre-course work was sent out before the course and was not long or complicated. Follow-up emails with additional learning were very useful, e.g. books to read, and videos to w
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Taylor Ali
Impact Factory
8 months ago
Dear Lisa, Thank you so much for your five star review of our Influencing Skills course. We are delighted to hear that you had an easy time booking on the course and found the post course webpage useful. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory
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Amer
8 months ago
Date of purchase: 11/12/2023
What Amer said about Impact Factory:
Great customer service
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Taylor Ali
Impact Factory
8 months ago
Dear Amer, Thank you so much for your five star review of our Conflict Management course. We're delighted to hear you had a wonderful experience with our Home Team - customer service is one of our top priorities and it is important that we get it right. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory
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About Impact Factory
Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.
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Suite 121, Business Design Centre, 52 Upper Street, London, Greater London, N1 0QH, United Kingdom
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About Impact Factory
Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.