How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Impact Factory Reviews | Customer Service Reviews for https://www.feefo.com/reviews/impact-factory | Feefo

Displaying all 1,233 reviews

James

11 months ago

Date of purchase: 02/10/2023

What James said about Impact Factory:

Easy and efficient

Taylor Ali

Impact Factory

11 months ago

Hi James, Thank you so much for your five star review of our Two-Day Influencing and Negotiation course. We're pleased that you had an easy and efficient experience with us. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory

Product reviews

Great course - the trainer, Tom, was excellent - really knowledgeable, and has plenty of small tips and tricks you can put straight into practice which have a big impact. In what could be a daunting

...

Read all

Taylor Ali

Impact Factory

11 months ago

Hello again, James! Thank you once more for your five star review of our Two-Day Influencing and Negotiation course. We are absolutely thrilled that you found practical tools to use right away- we always say that the smallest changes can have the biggest impact. We are pleased that you felt at ease, because creating a safe place for learning is one of our primary concerns. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory

Andi

11 months ago

Date of purchase: 14/09/2023

What Andi said about Impact Factory:

Great location and facilities with expert staff on hand for requirements. Staff go that extra mile to ensure all participants receive personalised skillset improvements to benefit both personal and p

...

Read all

Taylor Ali

Impact Factory

11 months ago

Hi Andi, Thank you so much for your five star review of our Two-Day Leadership course. We always aim to go the extra mile, so we are happy to hear that you received personalised attention and enjoyed our location and facilities. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory

Product reviews

Expertly read training requirements of all attendee's to ensure greatest coverage of relevant modules to drive benefits to skillsets for future use.

Taylor Ali

Impact Factory

11 months ago

Hello again, Andi! Thank you once more for your five star review of our Two-Day Leadership course. We are pleased to hear that you found the course beneficial and felt that relevant modules were applied to all attendees - we always tailor each and every course to suit those in the room, so we are glad you had this experience. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory

Trusted Customer

11 months ago

Date of purchase: 07/09/2023

Great 2 day presentation skills course. James was a great trainer and really made me feel comfortable to get involved with the exercises and really improve my skills. Great service before, during and

...

Read all

Taylor Ali

Impact Factory

11 months ago

Hello there, Thank you so much for your five star review of our Two-Day Presentation Skills course. We're happy to hear you had an enjoyable experience from start to finish - the prep and follow up are just as important to as as the content delivered on the day. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory

Product reviews

Really interactive course, got you thinking outside the box, lots of opportunities for you to try new techniques and get feedback from others

Taylor Ali

Impact Factory

11 months ago

Hello again! Thank you once more for your five star review of our Two-Day Presentation Skills course. We are absolutely thrilled that you enjoyed the course and found it interactive and practical. It's wonderful to hear that James made you feel comfortable, as we always want to provide a safe space to learn and try new techniques. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory

Trusted Customer

11 months ago

Date of purchase: 11/09/2023

Good and clear course offer, quick and friendly response, smooth booking experience, good follow-up.

Taylor Ali

Impact Factory

11 months ago

Hi There, Thank you so much for your five star review of our Two-Day Line Management course. We are pleased that you had a smooth booking experience and that you received quick and friendly follow up - it is just as important for us to get this right as our product, so thank you. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory

Product reviews

Very good trainers who were well prepared and clearly knew their subject. Course content was highly relevant and the pace was appropriate. Great experience.

Taylor Ali

Impact Factory

11 months ago

Hello again! Thank you once more for your five star review of our Two-Day Line Management course. We are delighted that you enjoyed your experience with us and found your trainers well prepared. We always strive to create practical moments for all delegates, so it is wonderful to hear that you found the course content relevant and at a good pace. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory

Ornagh

1 year ago

Date of purchase: 21/08/2023

What Ornagh said about Impact Factory:

I had a great experience overall, no complaints.

Taylor Ali

Impact Factory

1 year ago

Hi Ornagh Thank you so much for your five star review of our One-Day Time Management course. We're delighted that you had a wonderful experience and have no complaints - that is our dream! Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory

Product reviews

Travelled to London from Amsterdam for this course and I'm so happy I did! My trainers, Katie and Tom are great at what they do and I left feeling like I had learnt so much (the lunch was also amazing

...

Read all

Taylor Ali

Impact Factory

1 year ago

Hello again, Ornagh! Thank you once more for your five star review of our One-Day Time Management course. We were happy to have you join us from Amsterdam and likewise, Tom and Katie thoroughly enjoyed their day with you and the rest of your peers. It is wonderful to hear that you have already begun implementing some of the tools from the day in your work life and are seeing the positive effects! Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again soon. Very best, Taylor, Digital Marketing Manager Impact Factory

David

1 year ago

Date of purchase: 18/08/2023

What David said about Impact Factory:

Very friendly, welcoming team! They tailor their teaching to your needs and context.

Taylor Ali

Impact Factory

1 year ago

Hi David, Thank you so much for your five star review of our One-Day Project Management course. We are happy to delighted to hear that you found our team warm, friendly and welcoming. This is something we always strive for, so it's always nice to hear when we've done this right. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory

Product reviews

I liked that we focused on people skills - I would have appreciated some handouts for the key tools, and replace the ice-breakers with some more time to apply the learning to our own contexts.

Taylor Ali

Impact Factory

1 year ago

Hello again, David! Thank you for your four star review of our One-Day Project Management course. You will have received a follow up email with a Post Course Webpage that includes relevant handouts, documents, TED Talks, podcasts and recommended readings. I will personally re-send this to you now for you to have. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory

Louise

1 year ago

Date of purchase: 16/08/2023

What Louise said about Impact Factory:

Excellent service from initial enquiry, through to booking, and the course itself. I wasn't sure exactly what I needed, and so they set up a call with a trainer to determine what would be best, which

...

Read all

Taylor Ali

Impact Factory

1 year ago

Dear Louise, Thank you so much for your five star review of our One-Day Negotiation Skills course. We are so pleased that you had a wonderful experience from the start with us. We do strive to meet the needs of every delegate and are more than happy to accommodate when we can. Thank you for taking the time to give us feedback - we really appreciate it. Very best Taylor, Digital Marketing Manager Impact Factory

Product reviews

The trainers on the day were excellent at making everyone feel at ease. They were very knowledgeable, and had relevant experience and examples to share, to bring the theory to life. They tailored t

...

Read all

Taylor Ali

Impact Factory

1 year ago

Hello again, Louise! Thank you once more for your five star review of our One-Day Negotiation Skills course. We are absolutely thrilled that you enjoyed the course and were made to feel at ease.We believe a balance of theory and practice makes the learning "stick", so it's great that this was beneficial for you. It's wonderful to hear that feel more prepared with negotiations- do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory

Marek Sobon

Hemel

1 year ago

Date of purchase: 15/08/2023

What Marek Sobon said about Impact Factory:

I love the way sessions are led, very engaging for every student. The course instructors are very well trained. Highly recommend!

Taylor Ali

Impact Factory

1 year ago

Dear Marek, Thank you so much for your five star review of our One-Day Conflict Management course. We're so happy to hear that you enjoyed your trainers and found them knowledgeable - this is something very important to us. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory

Product reviews

I love the way sessions are led, very engaging for every student.

Taylor Ali

Impact Factory

1 year ago

Hello again, Marek! Thank you once more for your five star review of our One-Day Conflict Management course. We are absolutely thrilled that you enjoyed the way we lead our sessions and found it engaging for all. A priority for us it to make sure each delegate has a personalised and enjoyable experience. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory

Trusted Customer

1 year ago

Date of purchase: 03/08/2023

A great day, learnt loads, hopefully some nuggets to be using day to day in the work place. The after training support notes weren't so relevant to what we worked on during the days training.

Taylor Ali

Impact Factory

1 year ago

Hello there, Thank you so much for your five star review of our One-Day Personal Impact course. We are pleased that you had a great day and took some nuggets away to use in the workplace. We remain a resource for you if you have any questions or need any additional advice, so please don't hesitate to reach out to your trainers or us for specific assistance. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory

Product reviews

A great day, learnt loads

Taylor Ali

Impact Factory

1 year ago

Hello again! Thank you once more for your five star review of our One-Day Personal Impact course. We are thrilled to hear that you enjoyed the day. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory

Olubukola

1 year ago

Date of purchase: 14/08/2023

What Olubukola said about Impact Factory:

They have good interpersonal relationship and good teaching skills as they impact knowledge into people and you will be taught both the theoretical and the practical aspect of what you need to know.

Taylor Ali

Impact Factory

1 year ago

Dear Olubukola, Thank you so much for your five star review of our One-Day Communication Skills course. We are happy to hear that you enjoyed the course and our training style- theory and practice are two of our main objectives, so we are thrilled we got this right. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory

Product reviews

It has actually enhance my work skills as my communication skills have improve so also my writing skills as well.

Taylor Ali

Impact Factory

1 year ago

Hello again, Olubukola! Thank you once more for your five star review of our One-Day Communication Skills course. We are so pleased that you have noticed an immediate improvement in your communication and writing skills - that is fantastic! Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory

Not received a review invite?

About Impact Factory

Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. More than 5000 happy delegates train with us every year from around the world, from FTSE 100 companies to SMEs and charities.

Read all

020 7226 1877

Suite 121, Business Design Centre, 52 Upper Street, London, Greater London, N1 0QH, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Impact Factory Reviews

Influencing and Negotiation Course - 2 DayGreat course - the trainer, Tom, was excellent - really knowledgeable, and has plenty of small tips and tricks you can put straight into practice whic...More reviews of this product (31)View product website

Leadership Course - 2 DayExpertly read training requirements of all attendee's to ensure greatest coverage of relevant modules to drive benefits to skillsets for future use....More reviews of this product (65)View product website

Presentation Skills Two DayReally interactive course, got you thinking outside the box, lots of opportunities for you to try new techniques and get feedback from others...More reviews of this product (10)View product website

Line Management Course - 2 DayVery good trainers who were well prepared and clearly knew their subject. Course content was highly relevant and the pace was appropriate. Great exper...More reviews of this product (119)View product website

Time Management Course - 1 DayTravelled to London from Amsterdam for this course and I'm so happy I did! My trainers, Katie and Tom are great at what they do and I left feeling lik...More reviews of this product (47)View product website

Project Management CourseI liked that we focused on people skills - I would have appreciated some handouts for the key tools, and replace the ice-breakers with some more time ...More reviews of this product (5)View product website

Negotiation Skills Course - 1 DayThe trainers on the day were excellent at making everyone feel at ease. They were very knowledgeable, and had relevant experience and examples to sha...More reviews of this product (18)View product website

Conflict Management Course - 1 DayI love the way sessions are led, very engaging for every student.More reviews of this product (29)View product website

Personal Impact Course - 1 DayA great day, learnt loadsMore reviews of this product (42)View product website

Communication Skills Course - 1 DayIt has actually enhance my work skills as my communication skills have improve so also my writing skills as well.More reviews of this product (28)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?