Personalised Pink Bumblebee Design Cord Mini Backpack - Personalised Kids Backpack With Bee Design - Kids Backpack - Back To School - My 1st Years

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Shannon, Management Team, My 1st Years

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Shannon, Management Team, My 1st Years

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Shannon, Management Team, My 1st Years

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Hi, we appreciate you taking the time to share your feedback with us, and we're truly sorry to hear about the issue you experienced with your lost parcel. Ensuring the timely and secure delivery of our customers' orders is of utmost importance to us, and we understand the frustration that can arise from such situations. Upon reviewing your case, we found that our standard procedure, as outlined in our terms and conditions, requires customers to follow specific steps when reporting a lost parcel. This procedure is designed to facilitate a swift and effective resolution for all parties involved. Our records indicate that our agent requested specific information from you to initiate the investigation process. Regrettably, it appears that the requested information was not provided, which hindered our ability to assist you promptly. We want to assure you that we are more than happy to help resolve this matter for you. However, to do so effectively, we kindly ask that you adhere to our standard procedure outlined in our terms and conditions. This will enable us to expedite the investigation and take appropriate action to locate your parcel. If you wish to speak further about your experience, please send an email over to support@my1styears.com with the subject 'Feefo - Aleksandra' or reply in the same email thread. Sincerely, Aleksandra from the My 1st Years Customer Services team.

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years