Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

My 1st Years Reviews

https://www.my1styears.com
Rated
Excellent

Personalised baby gifts that are unique, beautiful and made with love.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

2,238

158

76

31

84

2,587

ratings over the past year

19,608 out of 19,605 reviews
Trusted Customer
5 years ago
Date of purchase: 19/11/2018
Excellent quality. Presented in a beautiful gift box.
0
Share
Trusted Customer
5 years ago
Date of purchase: 23/11/2018
とても良かったです
0
Share
SA
Sarah
5 years ago
Date of purchase: 22/11/2018
What Sarah said about My 1st Years:
Fantastic alwaysvare
0
Share
HA
Hannah
5 years ago
Date of purchase: 20/11/2018
What Hannah said about My 1st Years:
Brilliant!
0
Share
GR
Grace
5 years ago
Date of purchase: 23/11/2018
What Grace said about My 1st Years:
Excellent and high quality product
Product reviews

0
Share
RE
Rebecca
5 years ago
Date of purchase: 20/11/2018
What Rebecca said about My 1st Years:
Lack of empathy when trying to resolve a problem. Didnt offer any kind of compensation for bad service. Not impressed at all and won't be recommending to others which is a shame as the product and pac
...
Read all
Product reviews

0
Share
AN
Andromachi
5 years ago
Date of purchase: 16/12/2018
What Andromachi said about My 1st Years:
Box damaged - poor customer service
Merchant Logo
Safiah M
My 1st Years
5 years ago
Hello,

Thank you for taking the time to leave a review and for also taking my call.
Once again please accept my sincere apologies that your gift box arrived damaged, We did replace this as soon as we were aware, However, unfortunately, this again arrived damaged. Please be assured if we had known it had arrived damaged again we would have done whatever we could at the time to make sure this was resolved

We will make sure to pass this on to be investigated and make sure this will never happen again.

Kind Regards,
Safiah
Product reviews

0
Share
KI
Kimberley
5 years ago
Date of purchase: 10/12/2018
What Kimberley said about My 1st Years:
I felt the picture in the website mislead the size of the toy box. It is my own fault as I should of looked into the measurements of it but I couldn't believe the size of it when we had put it all tog
...
Read all
Merchant Logo
Safiah M
My 1st Years
5 years ago
Good Afternoon,

Thank you so much for taking the time to leave a review and to also take my call.
Again, we are very appreciative of your cooperation in feedbacking about the product, I will be sure to pass this on. I am very happy I was able to speak with you and personally apologise on behalf of My 1st Years,

We wish you a lovely day.

Feel free to contact us if you have any questions in the future.

Kind Regards,
Nelma
Product reviews

0
Share
PA
Patricia
5 years ago
Date of purchase: 16/11/2018
What Patricia said about My 1st Years:
Excellent fast service quality products
Product reviews

0
Share
VI
Victoria
5 years ago
Date of purchase: 03/12/2018
What Victoria said about My 1st Years:
Brilliant service from 1st years would of gave 5 stars but delivery from hermes was atrocious. Said it had been delivered 3 times then sent back to sender when it had not been delivered........took 2
...
Read all
Product reviews

0
Share
Not received a review invite?
About My 1st Years
Once upon a time, two best friends named Jonny and Dan found themselves in a tricky dilemma when one of their friends gave birth to a bouncing baby girl. They wanted to give the little one a timeless yet original gift that was both truly personal and which wouldn't break the bank - but try as they might they simply could not find the perfect present for a little one. So with a bit of pluck, a dash of determination and an ounce of ingenuity, they decided to make it themselves!
Read all
020 3874 2225
DC4, Cheaney Drive Grange Park Industrial Estate, Northampton, Northamptonshire, NN4 5FB, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About My 1st Years
Once upon a time, two best friends named Jonny and Dan found themselves in a tricky dilemma when one of their friends gave birth to a bouncing baby girl. They wanted to give the little one a timeless yet original gift that was both truly personal and which wouldn't break the bank - but try as they might they simply could not find the perfect present for a little one. So with a bit of pluck, a dash of determination and an ounce of ingenuity, they decided to make it themselves!