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My 1st Years Reviews | Customer Service Reviews for https://www.feefo.com/reviews/infinity-reliance-limited | Feefo

OG

Omar Ghafoor

1 day ago

Date of purchase: 26/08/2024

Product reviews

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CA

Carol

Halifax

2 days ago

Date of purchase: 27/08/2024

What Carol said about My 1st Years:

I had to email about tracking,I had been given a date for delivery and it didn't turn up that day so had to get intouch because I wasn't given a tracking number so was unsure if it had been dispatched

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Product reviews

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LS

Lynn Steers

2 days ago

Date of purchase: 27/08/2024

What Lynn Steers said about My 1st Years:

Well made toys, wood very good quality, lovely packaging and delivery always on time.

Aleksandra

My 1st Years

5 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

0

LF

Lianne Fitzpatrick

2 days ago

Date of purchase: 27/08/2024

What Lianne Fitzpatrick said about My 1st Years:

Excellent

Aleksandra

My 1st Years

5 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

0

Trusted Customer

2 days ago

Date of purchase: 27/08/2024

Aleksandra

My 1st Years

5 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

0

Trusted Customer

2 days ago

Date of purchase: 25/08/2024

Aleksandra

My 1st Years

3 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

Not as advertised, the bag is actually a dull pink and off white colour and the hearts are not vibrant looking. Personalised name came out smaller than advertised and slanted. Will give 5* for Great c

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Aleksandra

My 1st Years

3 hours ago

Hi, thank you for taking the time to share your feedback. We sincerely apologise for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We want to assure you that we take your feedback seriously. Our team is currently investigating the issues you've raised, and we are committed to making the necessary improvements to enhance our service. We would greatly appreciate the opportunity to discuss your experience further. Would you mind looking into the email I sent recently so we can look into having this resolved offline? Thanks so much! Aleksandra - My 1st Years Management Team.

Love the different sized boxes can keep for other things around the house too.

Aleksandra

My 1st Years

3 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Beautiful bag, highly recommended received this as a replacement for another bag. Writing was completely slanted which was a bit disappointing, needs a bit more quality control. Good customer service.

Aleksandra

My 1st Years

3 hours ago

Hi, thank you for taking the time to share your feedback. We sincerely apologise for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We want to assure you that we take your feedback seriously. Our team is currently investigating the issues you've raised, and we are committed to making the necessary improvements to enhance our service. We would greatly appreciate the opportunity to discuss your experience further. Would you mind looking into the email I sent recently so we can look into having this resolved offline? Thanks so much! Aleksandra - My 1st Years Management Team.

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LP

Linda Pearson

2 days ago

Date of purchase: 25/08/2024

What Linda Pearson said about My 1st Years:

Excellent service

Aleksandra

My 1st Years

4 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

0

Trusted Customer

2 days ago

Date of purchase: 25/08/2024

Very good.

Aleksandra

My 1st Years

4 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

0

JE

Jess

Portsmouth

2 days ago

Date of purchase: 25/08/2024

What Jess said about My 1st Years:

Easy to order. Efficient delivery for personalised product.

Aleksandra

My 1st Years

4 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

0

AH

Amy Hanson

Northamptonshire

2 days ago

Date of purchase: 27/08/2024

What Amy Hanson said about My 1st Years:

Fab service quick delivery.

Aleksandra

My 1st Years

4 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

Lovely bag. Wipeable material, which is great when you have a toddler. Good quality & A good size bag. Perfect nursery or preschool.

Aleksandra

My 1st Years

4 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Comes in a lovely gift box. If you were buying for someone else, then it’s perfect.

Aleksandra

My 1st Years

4 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

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My 1st Years Reviews

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Personalised Pink Bumblebee Design Cord Mini BackpackLoverly bag bought for my grandaughter for nursery,well made and name on made it,the box that came with it was damaged on the corner which was disappo...More reviews of this product (27)View product website

Personalise Your BoxMy box was damaged in the corners,otherwise its quiet sturdy for keeping all keepsakes in.More reviews of this product (607)View product website

Personalised Wooden Animal Ark Play SetMore reviews of this product (22)View product website

Personalised Oatmeal Star Jacquard BlanketBeautiful blanket, excellent quality!More reviews of this product (1)View product website

Luxury Gift BoxBeautiful keepsake boxMore reviews of this product (5,802)View product website

Personalised Baby Doll Play SetMore reviews of this product (10)View product website

Luxury Gift BoxMore reviews of this product (5,802)View product website

Personalised Heart Pattern Mini BackpackNot as advertised, the bag is actually a dull pink and off white colour and the hearts are not vibrant looking. Personalised name came out smaller tha...More reviews of this product (2)View product website

Luxury Gift BoxLove the different sized boxes can keep for other things around the house too.More reviews of this product (5,802)View product website

Personalised Bear Mini BackpackBeautiful bag, highly recommended received this as a replacement for another bag. Writing was completely slanted which was a bit disappointing, needs ...More reviews of this product (72)View product website

Personalised Green Dinosaur Medium BackpackReally nice . Great sizeMore reviews of this product (6)View product website

Luxury Gift BoxSuper quality. Fabulous gift boxMore reviews of this product (5,802)View product website

Luxury Gift BoxLooks great not used it yet as it is a present.More reviews of this product (5,802)View product website

Personalised Pink Ditsy Print Classic Mini BackpackBeautiful product. Perfect gift!More reviews of this product (9)View product website

Personalised Pink Spot Drawstring BagLovely bag. Wipeable material, which is great when you have a toddler. Good quality & A good size bag. Perfect nursery or preschool....More reviews of this product (2)View product website

Luxury Gift BoxComes in a lovely gift box. If you were buying for someone else, then it’s perfect.More reviews of this product (5,802)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?