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My 1st Years Reviews | Customer Service Reviews for https://www.feefo.com/reviews/infinity-reliance-limited | Feefo

Trusted Customer

4 days ago

Date of purchase: 28/08/2024

Aleksandra

My 1st Years

3 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

0

Trusted Customer

4 days ago

Date of purchase: 26/08/2024

It can be hard to find brands that deliver on every level but My 1st Years does just that. From the ease of ordering to the quality products, fast delivery and beautiful packaging - it’s always a plea

...

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Aleksandra

My 1st Years

3 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

Bought as a gift and is absolutely beautiful! The baby’s mother and I are big fans of My 1st Years. The quality is excellent and the packaging can be found around the house serving as brilliant storag

...

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Aleksandra

My 1st Years

3 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

The packaging and gift boxes are such great quality. There’s always a way to reuse them effectively.

Aleksandra

My 1st Years

3 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

0

JE

Jessie

Windsor

4 days ago

Date of purchase: 28/08/2024

Aleksandra

My 1st Years

3 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

Beautiful set! Great quality and smart And of course, the dinosaurs make it super cool!

Aleksandra

My 1st Years

3 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

0

ME

Melisa

Bristol

4 days ago

Date of purchase: 28/08/2024

Aleksandra

My 1st Years

3 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

Very cute and spacious bag. Our baby takes it to daycare and we're able to pack his essentials and extras in the bag. And it's so adorable!

Aleksandra

My 1st Years

3 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

0

Trusted Customer

4 days ago

Date of purchase: 28/08/2024

Good communication throughout,

Aleksandra

My 1st Years

3 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

Items are beautiful as always. Great quality, as pictured, always unique.

Aleksandra

My 1st Years

3 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

0

OG

Omar Ghafoor

4 days ago

Date of purchase: 26/08/2024

Aleksandra

My 1st Years

2 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

0

CA

Carol

Halifax

4 days ago

Date of purchase: 27/08/2024

What Carol said about My 1st Years:

I had to email about tracking,I had been given a date for delivery and it didn't turn up that day so had to get intouch because I wasn't given a tracking number so was unsure if it had been dispatched

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Aleksandra

My 1st Years

2 days ago

Hi, thank you for your feedback. We sincerely apologise for the delay in delivering your order. Due to a higher-than-expected volume of orders, we've been experiencing some delays. However, please rest assured that our team is working diligently to dispatch all orders as soon as possible. We truly appreciate your patience and understanding during this time, and we are doing everything we can to get orders out promptly. If you wish to speak further about your experience, please send an email over to support@my1styears.com with the subject 'Feefo - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team

Product reviews

Loverly bag bought for my grandaughter for nursery,well made and name on made it,the box that came with it was damaged on the corner which was disappointing because it is quite sturdy for special keep

...

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Aleksandra

My 1st Years

2 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

My box was damaged in the corners,otherwise its quiet sturdy for keeping all keepsakes in.

Aleksandra

My 1st Years

2 days ago

Hello, we’re so sorry to hear the issues you have had with your order. We would really like to resolve this with you as soon as possible, would you mind sending an email over to support@my1styears.com with the subject 'Feefo - Aleksandra' and your order information so we can look into having this resolved offline? Thanks so much! Aleksandra- My 1st Years Management

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LS

Lynn Steers

5 days ago

Date of purchase: 27/08/2024

What Lynn Steers said about My 1st Years:

Well made toys, wood very good quality, lovely packaging and delivery always on time.

Aleksandra

My 1st Years

3 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

0

LF

Lianne Fitzpatrick

5 days ago

Date of purchase: 27/08/2024

What Lianne Fitzpatrick said about My 1st Years:

Excellent

Aleksandra

My 1st Years

3 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

0

Trusted Customer

5 days ago

Date of purchase: 27/08/2024

Aleksandra

My 1st Years

3 days ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Product reviews

0

My 1st Years Reviews

Personalised Khaki Bodysuit and Leggings Set by Lil AtelierMore reviews of this product (1)View product website

Luxury Gift BoxMore reviews of this product (5,821)View product website

Personalised Pink Floral Frill Pyjama SetBought as a gift and is absolutely beautiful! The baby’s mother and I are big fans of My 1st Years. The quality is excellent and the packaging can be ...More reviews of this product (1)View product website

Luxury Gift BoxThe packaging and gift boxes are such great quality. There’s always a way to reuse them effectively.More reviews of this product (5,821)View product website

Personalised Natural History Museum Splash & Explore Gift SetBeautiful set! Great quality and smart And of course, the dinosaurs make it super cool!More reviews of this product (1)View product website

Personalised Sage Initial Cord Backpack with Grab HandleVery cute and spacious bag. Our baby takes it to daycare and we're able to pack his essentials and extras in the bag. And it's so adorable!...More reviews of this product (1)View product website

Personalised Blue Spot Rainy Day SetItems are beautiful as always. Great quality, as pictured, always unique.More reviews of this product (5)View product website

Personalised Small Pink Hooded TowelMore reviews of this product (69)View product website

Luxury Gift BoxMore reviews of this product (5,821)View product website

Personalised Pink Bumblebee Design Cord Mini BackpackLoverly bag bought for my grandaughter for nursery,well made and name on made it,the box that came with it was damaged on the corner which was disappo...More reviews of this product (27)View product website

Personalise Your BoxMy box was damaged in the corners,otherwise its quiet sturdy for keeping all keepsakes in.More reviews of this product (607)View product website

Personalised Wooden Animal Ark Play SetMore reviews of this product (22)View product website

Personalised Oatmeal Star Jacquard BlanketBeautiful blanket, excellent quality!More reviews of this product (1)View product website

Luxury Gift BoxBeautiful keepsake boxMore reviews of this product (5,821)View product website

Personalised Baby Doll Play SetMore reviews of this product (10)View product website

Luxury Gift BoxMore reviews of this product (5,821)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?