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Inghams Reviews | Customer Service Reviews for https://www.feefo.com/reviews/inghams | Feefo

1,283 out of 5,495 reviews

Time:

Past year

Graham

Haywards Heath

11 months ago

Date of purchase: 19/09/2023

What Graham said about Inghams:

The website worked reasonably well, but sometimes the hotels disappeared only to become available a day or two later. More information about upgraded rooms would be useful, often the hotel website a

...

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Atlanta

Inghams

11 months ago

Thank you for your feedback. So sorry to hear that there were some issue with the website. We will work on improving that for you. We are glad to hear that Chloe was able to assist you with your booking. Have a lovely trip! - Atlanta

John

11 months ago

Date of purchase: 18/09/2023

What John said about Inghams:

Your staff were friendly, knowledgeable and pleasant to deal with. The only frustration I had was the slight time lag on the phone line which is Inghams technology and not their staff

Atlanta

Inghams

11 months ago

Thank you for your feedback. We are sorry to hear that you had to wait a while to get through on the phone we will work on reducing that time for the next time you call! Have a great trip. - Atlanta

Carole

11 months ago

Date of purchase: 19/09/2023

What Carole said about Inghams:

Answered all my questions fast and efficiently, held my booking while a consulted a friend, and offered a loyalty discount!

Atlanta

Inghams

11 months ago

Thank you for your wonderful feedback. We are delighted to hear that we were able to process your booking efficiently. We hope you have a great trip. - Atlanta

Trusted Customer

11 months ago

Date of purchase: 11/09/2023

Excellent service in ensuring that the holiday booked was just what we wanted.

Atlanta

Inghams

11 months ago

We are glad to hear that you got all the information you needed to book your holiday. Have a wonderful time. - Atlanta

Christopher

11 months ago

Date of purchase: 18/09/2023

What Christopher said about Inghams:

Very straightforward process

Atlanta

Inghams

11 months ago

Thank you for your great feedback! - Atlanta

Justin

11 months ago

Date of purchase: 18/09/2023

What Justin said about Inghams:

MALIKA is excellent, spoke to her last year as well. very nice competent and caring person, a credit to Ingham's staff.

Katie

Inghams

11 months ago

Good afternoon, Justin. Thank you for this lovely feedback, we are delighted we could provide such a pleasing service, i have passed this onto Malika. Have a great trip! - Katie

Susan

11 months ago

Date of purchase: 18/09/2023

What Susan said about Inghams:

Encouraged that I didn't have to wait too long to speak to someone. Very helpful lady, however she didn't have any more info on our shortlisted hotels than the website. However the website was pretty

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Atlanta

Inghams

11 months ago

Thank you for your feedback. We are glad that the website was able to provide most of the information you needed to make your booking. We look forward to welcoming you to your trip. - Atlanta

James

BOURNEMOUTH

11 months ago

Date of purchase: 15/09/2023

What James said about Inghams:

Very efficient and knowledgeable about the holidays they are selling. Everything was very clearly explained and questions were answered in detail.

Katie

Inghams

11 months ago

Good afternoon, James. We appreciate your positive feedback and hope you have a lovely trip. Thank you for choosing Inghams! - Katie

Trusted Customer

11 months ago

Date of purchase: 17/09/2023

Simple to book over the phone, with great support.

Katie

Inghams

11 months ago

Good afternoon, thank you for your feedback! We are pleased you have had a great experience with us. Have a lovely holiday! - Katie

Trusted Customer

11 months ago

Date of purchase: 17/09/2023

Customer service person on the phone was very competent, friendly and thorough when booking

Katie

Inghams

11 months ago

Good afternoon, thank you for your positive feedback to us! We are delighted you have had such a great experience with us. Enjoy your trip! - Katie

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About Inghams

The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people.

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01483 944282

Nelson House, 55 Victoria Road, Farnborough, Hampshire, GU14 7PA, United Kingdom