Invopak Reviews

Good afternoon and thank you for taking the time out to leave us this review. To quote; "Exceptional service" brilliant to hear.

Good afternoon. I'm really sorry to hear your comments, please accept our apologies on this error. I have checked the system and we have notes attached to your account with regards your delivery requirements. These have either not been followed by the second Driver or we may have used a Carrier, however this information should have been passed on.

Many thanks for your review. It's great to hear that our Warehouse Team have the same desire to offer an experience to our Customers that is World Class. Incredible staff and Impeccable service; wow! Thank you.

Thank you so much for your recent review. It's great to hear you were kept up to date, and that the information provided was to your satisfaction. Enjoy the rest of your day.

Many thanks for your review. I'm glad to hear that we were able to assist you, meaning you were then able to place your order. Please don't ever hesitate to contact us, via Live Chat or by phone if required, we will do our upmost to help.

I'm really sorry to hear your frustrations, this around the lack of interaction you have had. I can reassure you that we do understand the part we play in your business and we always try to go above and beyond with regards the experience we offer our Customers. I'd be interested to know more and will call you to discuss and find a way to give you that reassurance back.

Good morning. Thank you for your review, we'd be interested in hearing your feedback on how we can turn your 3 star review into that of a 5 star review and take the service from "good" to excellent.

Good morning. Thank you for leaving us this review. We do offer a credit account facility and you can choose to request one at point of order via our website or by simply calling into the office where one of our Customer Account Managers will be more than happy to look into this for you. With regards to your excess lids, you're always able to order the same amount of lids to that of bodies, so I'm unsure as to why you find yourself with the excess. Keep an eye out on the website as to when the bodies you mention come back into stock, or call us and we can assist you. I hope this helps you moving forward?

Good morning. Many thanks for taking the time out to leave us this review, it's much appreciated. We're made up to hear that the service you received from us was "great". We pride ourselves on the experience we offer our Customers.

Good morning and thanks for your review. 5 Stars and "Excellent Service" is exactly what we like to hear. Your feedback is much appreciated.