A great and happy hotel.
Very clean, and smart appearance.
Great rooms cleaned every day.
Great, happy, smart and professional staff.
Lovely restaurant, with great food and service, at both breakfast
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Gina Stabler
Jerseytravel
2 months ago
Thank you very much for your wonderful review, it is lovely to hear of clients enjoying their time in Jersey and staying at the smaller hotels that my sometimes get overlooked. We agree the Norfolk Lodge is a hidden gem and the staff are exceptional and we will pass on your praises to our lovely hotel partners. We hope that we welcome you back to Jersey on a future trip - Thanks - Jerseytravel
Product reviews
An AA 3-star hotel with 5-star service...
Very clean, great rooms.
Good amenities, swimming pool, mini gym, sun terraces, bar.
Great staff, professional, smart, happy and always ready for a chat.
Br
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Trusted Customer
3 months ago
Date of purchase: 16/06/2024
Excellent.
Tim Shute
Jerseytravel
2 months ago
Thank you for the lovely review! we are so glad that we hit the nail on the head and you had a good time. We hope to help you out once again should you ever come back to beautiful Jersey with Jerseytravel.
Product reviews
Good advise on suitable hotel and travel arrangements.
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Trusted Customer
3 months ago
Date of purchase: 09/06/2024
Satisfactory.
Tim Shute
Jerseytravel
2 months ago
Thank you for reviewing our services! We hope you book with us again so we can bump that rating up to 5 stars! We hope you had a lovely time and thanks again for choosing Jerseytravel.
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Mr A White
3 months ago
Date of purchase: 15/06/2024
What Mr A White said about Jerseytravel:
Jersey Travel were on the ball when the travel times were changed twice by the airline, checking with us to be sure that we were not too inconvenienced.
Tim Shute
Jerseytravel
2 months ago
Thank you so much for the review! It's really important to us to keep all our customers informed as much as possible when things outside of our control happen, we will relay your feedback to the whole team and hope you choose to plan your next trip to Jersey with us again soon.
Product reviews
A delightful hotel in a beautiful location.
The staff team were informative and attentive to our needs and always friendly and smiling.
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Mrs E Price
Telford
3 months ago
Date of purchase: 15/06/2024
What Mrs E Price said about Jerseytravel:
Quiet but perfectly located hotel. Room was comfortable and very clean, food was very good. All the staff we met were friendly and extremely helpful.
Tim Shute
Jerseytravel
3 months ago
Thank you for the 5 star review! So happy to hear you had such a good time, we very much agree that its a very peaceful place to stay. We will pass on your lovely feedback and hope we can help organise your travel again in the near future.
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Trusted Customer
3 months ago
Date of purchase: 14/06/2024
They couldn't be nicer
Tim Shute
Jerseytravel
3 months ago
Thank you for the wonderful review! We are glad you had such a nice time whilst staying in Jersey, we love the picture too! We hope we can help you when you next organise a trip to Jersey in the near future.
Product reviews
Amazing staff and hotel was great.
Food was lovely.
Location was great too...beach was across the road.
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Trusted Customer
3 months ago
Date of purchase: 12/06/2024
The ferry service was very good and the assistance for those with mobility issues was excellent.
I was sent NO details of the hotel including the location of the hotel and my mobile phone would not
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Product reviews
The hotel was very comfortable and the staff were all polite, helpful and friendly. Any issues were sorted instantly and efficiently.
We were half board which was helpful but the food was uninspirin
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Tim Shute
Jerseytravel
3 months ago
Thank you for your feedback, we are happy to hear that overall you had a good experience! We will pass your feedback on regarding the food and hope we can help organise your next trip to Jersey in the near future.
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Mr A Winning
Crawley
3 months ago
Date of purchase: 11/06/2024
What Mr A Winning said about Jerseytravel:
Excellent
Product reviews
LFantastic service,food and hospitality we were made very welcome we would highly recommend this hotel
Tim Shute
Jerseytravel
3 months ago
Thank you for the 5 star review! We hope we can help organise another trip to Jersey in the near future, glad the team at the Merton did such a great job. Thanks once again.
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Trusted Customer
3 months ago
Date of purchase: 13/06/2024
Staff very efficient, helpful and knowledgeable
Tim Shute
Jerseytravel
3 months ago
Thank you for the feedback! We are glad the hotel staff were so helpful and that you had such a good time, we hope to help you organise your next trip to Jersey very soon.
Product reviews
Excellent hotel - rooms, staff, food. Great central location for bus station and to get out and about around Jersey.
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Trusted Customer
3 months ago
Date of purchase: 12/06/2024
Absolutely brilliant they went out of their way to make sure that we had everything we wanted
Tim Shute
Jerseytravel
3 months ago
Thank you for the 5 star review! We will be sure to feedback your thoughts and we are so happy you had such a good time. We hope you book again with Jerseytravel for another 5 star experience!
Product reviews
Absolutely brilliant hotel great staff and the food was amazing cannot praise them enough they certainly went the extra mile
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.