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Jerseytravel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jerseytravel-com | Feefo

Trusted Customer

11 months ago

Date of purchase: 27/08/2023

Appsoluty Rubbish! I'll Never book with CI Jersey Travel again! We were given late arrival time flights on evening of arrival so missed out on 3, 3 course meals at a cost of £90. The Norfolk Lodge Ho

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Rebecca Larsson

Jerseytravel

11 months ago

Many Thanks for your feedback. We are sorry that you did not enjoy your stay in Jersey, and that after lengthy discussion with ourselves and the hotel during your stay that you remain unsatisfied despite the various compensations offered for your missed evening meal. As these by value significantly exceeded the original advance purchase price of £56 for 3 evening meals, we are unable to offer any further redress and consider the matter closed.

Product reviews

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MR

Mrs A Reid

Morpeth

11 months ago

Date of purchase: 23/09/2023

What Mrs A Reid said about Jerseytravel:

Hotel and flights were great apart from delays at the airport which was not your fault.

Nuria Arocas

Jerseytravel

11 months ago

Happy clients, happy team!

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MH

Mrs J Hill

12 months ago

Date of purchase: 18/09/2023

What Mrs J Hill said about Jerseytravel:

Excellent friendly service throughout.

Nuria Arocas

Jerseytravel

11 months ago

Thank you for the review. We look forward to organising you next trip to Jersey :)

Product reviews

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MJ

Mr W Johnston

12 months ago

Date of purchase: 21/09/2023

What Mr W Johnston said about Jerseytravel:

Yes except for shuttle back to airport which forgot us ! Hotel staff fixed it for us .

Nuria Arocas

Jerseytravel

11 months ago

Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :) We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.

Product reviews

Great staff and catering but a bit dated .

Nuria Arocas

Jerseytravel

11 months ago

Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :) We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.

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MF

Mr S Francksen

12 months ago

Date of purchase: 17/09/2023

What Mr S Francksen said about Jerseytravel:

Very good and efficient

Nuria Arocas

Jerseytravel

11 months ago

Excellent news!

Product reviews

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MP

Mr G Paton

12 months ago

Date of purchase: 18/09/2023

What Mr G Paton said about Jerseytravel:

They are just superb ! My wife and I just love staying at the Dolphin. We have enjoyed coming for a number of years and the latest visit was no exception. Service at its best! Thank you

Nuria Arocas

Jerseytravel

11 months ago

5-star experience, 5-star review!

Product reviews

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Trusted Customer

12 months ago

Date of purchase: 16/09/2023

Perhaps could have kept us a bit more informed at times. Overall we were pleased with our hotel. We paid for private transfer to and from the airport. Happy with the pickup arriving but not with the

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Nuria Arocas

Jerseytravel

11 months ago

Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :) We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.

Product reviews

A friendly welcome and there for us when needed. Food excellent. Breakfast a fantastic choice and evening menu good. The service was a bit slow and some nights there was quite a few things off the m

...

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Nuria Arocas

Jerseytravel

11 months ago

Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :) We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.

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MC

Mrs J Caffrey

Sutton coldfield

12 months ago

Date of purchase: 16/09/2023

What Mrs J Caffrey said about Jerseytravel:

Excellent from booking stage to having holiday. Had a couple of queries and staff always pleasant and helpful

Nuria Arocas

Jerseytravel

11 months ago

Wonderful news! This is what we want, happy clients :)

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MO

Mr S Oneill

12 months ago

Date of purchase: 16/09/2023

What Mr S Oneill said about Jerseytravel:

Very professional experience. I would use again and recommend....well done.

Nuria Arocas

Jerseytravel

11 months ago

Thank you for your kind words. We're happy that JerseyTravel is to your liking :)

Product reviews

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Trusted Customer

1 year ago

Date of purchase: 16/09/2023

Good clear communication and no problems

Nuria Arocas

Jerseytravel

12 months ago

Like it should be!

Product reviews

0

Jerseytravel Reviews

NORFOLK LODGE HOTELAppsoluty Rubbish! I'll Never book with CI Jersey Travel again! We were given late arrival time flights on evening of arrival so missed out on 3, 3 co...More reviews of this product (117)View product website

RADISSON BLU HOTELExcellent hotel. Would have been better if Jersey Travel had passed on my Radisson Club card number as requested and then the hotel would have been a...More reviews of this product (428)View product website

PONTAC HOUSE HOTELComfortable friendly hotel in excellent location.More reviews of this product (88)View product website

Pomme d'OrGreat staff and catering but a bit dated .More reviews of this product (3)View product website

ROYAL YACHT HOTELGreat location, clean modern hotelMore reviews of this product (103)View product website

DOLPHIN HOTELWe have really enjoyed staying at the Dolphin over a number of years. The location, management and staff are exceptional. The food and its presentatio...More reviews of this product (23)View product website

RADISSON BLU HOTELA friendly welcome and there for us when needed. Food excellent. Breakfast a fantastic choice and evening menu good. The service was a bit slow and ...More reviews of this product (428)View product website

GOLDEN SANDS HOTELExcellent hotel , clean , staff really friendly and food excellentlyMore reviews of this product (50)View product website

TALANA HOTELVery clean and superb breakfast.More reviews of this product (65)View product website

DOLPHIN HOTELGreat breakfast very nice people very helpful only downside which they couldn’t avoid was the amount of stepsMore reviews of this product (23)View product website

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