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Jerseytravel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jerseytravel-com | Feefo

Displaying all 4,734 reviews

Trusted Customer

4 months ago

Date of purchase: 15/05/2024

No problems, easy to book.

Gina Stabler

Jerseytravel

4 months ago

Thank you very much for your feedback, it is lovely to hear that you had no problems organising your holiday with Jerseytravel. We will pass your praises onto the hotel that you stayed at and we look forward to welcoming you to Jersey on another adventure!

Product reviews

Mr N Thorne

Bristol

4 months ago

Date of purchase: 17/05/2024

What Mr N Thorne said about Jerseytravel:

Experienced problem with Condor ferry on out and inbound journeys due to technical issue. Rescheduling of ferry times meant 2 days out of the 5 days planned were lost.

Product reviews

Trusted Customer

4 months ago

Date of purchase: 14/05/2024

The service from Jerseytravel was very good however the hotel whilst OK did not refill coffee in the room this had to be asked for daily - they did not refill the shower gel or hair shampoo unless ask

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Kate Sloan

Jerseytravel

4 months ago

Thank you for your review. We appreciate your feedback and will pass your comments on to the hotel directly. We hope that you will book with JerseyTravel again for a future holiday.

Mrs G Robinson

Hampshire

4 months ago

Date of purchase: 13/05/2024

What Mrs G Robinson said about Jerseytravel:

Booking was easy and my request for a ground floor room (elderly mother) was passed on to the hotel. Eva at Jersey Travel was extremely helpful and efficient when our ferry was cancelled

Rebecca Larsson

Jerseytravel

4 months ago

Many thanks for taking the time to leave such lovely feedback, which we will pass on to Eva :)

Product reviews

Mr R Barnes

Exeter

4 months ago

Date of purchase: 12/05/2024

What Mr R Barnes said about Jerseytravel:

Dreadfull

Product reviews

Return flight cancelled without warning and compensation difficult to get. DO NOT TOUCH THEM WITH A BARGEPOLE. We are two 80 year olds left to struggle without help.

Rebecca Larsson

Jerseytravel

4 months ago

Many Thanks for your feedback. We are extremely sorry that your trip was disrupted by a flight cancellation outside of our control. Unfortunately the airline did not advise us of this late notice cancellation so we were unable to proactively assist, however we do have an out of hours emergency number via which we could have been contacted for help.

Mr P Lloyd

Leicestershire

4 months ago

Date of purchase: 08/05/2024

What Mr P Lloyd said about Jerseytravel:

Easy process to book and kept us informed fully when flight was cancelled by the airline.

Rebecca Larsson

Jerseytravel

4 months ago

Many Thanks for your feedback. We're pleased to hear that you had an enjoyable break, despite the flight cancellation. We hope to be of service to you again in the future.

Product reviews

Trusted Customer

4 months ago

Date of purchase: 10/05/2024

Room serviced promptly and very. Staff at reception very friendly and helpful. Good breakfast every morning. Hotel ideally located near bus station.

Rebecca Larsson

Jerseytravel

4 months ago

Many Thanks for your feedback. We're glad to hear you enjoyed your stay at the Pomme d'Or, always a favourite hotel for Jerseytravel clients! We hope to see you again for another visit soon.

Product reviews

Trusted Customer

4 months ago

Date of purchase: 10/05/2024

Very good and efficient service. A choice of rooms would make it better.

Rebecca Larsson

Jerseytravel

4 months ago

Many Thanks for the lovely feedback. If you wish to book the same hotel in the future please feel free to call our team who will do their best to assist with request for different room types.

Product reviews

Trusted Customer

4 months ago

Date of purchase: 05/05/2024

Product reviews

Mr S Jones

New Forest

4 months ago

Date of purchase: 05/05/2024

What Mr S Jones said about Jerseytravel:

From the moment we arrived our needs were met, efficiently and courteously. Great service - attentive and thoughtful team - thank you.

Tim Shute

Jerseytravel

4 months ago

Thank you so much for the fabulous feedback! This has made our day and we are so grateful you enjoyed your time. We hope to help you out again in the near future with your next trip to Jersey.

Product reviews

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About Jerseytravel

Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.

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01534 496644

Heron House, Jersey Airport, JERSEY, Jersey, JE1 1BW, Jersey

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Jerseytravel Reviews

ROYAL HOTELThe hotel is very central with just a short walk onto the centre of St Helier. Very clean throughout and even saw a staff member sweeping out on the f...More reviews of this product (128)View product website

PONTAC HOUSE HOTELLovely place to stay whilst exploring Jersey. Very friendly staff and the food was delicious.More reviews of this product (88)View product website

NORFOLK LODGE HOTELThe Norfolk Lodge Hotel was an excellent choice for staying with my elderly mother. The staff were always very friendly and helpful. All areas were ...More reviews of this product (117)View product website

JERSEYReturn flight cancelled without warning and compensation difficult to get. DO NOT TOUCH THEM WITH A BARGEPOLE. We are two 80 year olds left to struggl...More reviews of this product (223)View product website

POMME D'OR HOTELAn excellent hotel in a central location in St Helier. Excellent food served in restaurant and bar/ cafe. Brilliant staff who kept our room spotless. ...More reviews of this product (224)View product website

POMME D'OR HOTELComfortable hotel in excellent locationMore reviews of this product (224)View product website

HOTEL DE NORMANDIEWonderful food. Great staff. Clean room but noisy as it looks over the main road. I would not want this room in the summer.More reviews of this product (35)View product website

ROYAL HOTELExcellent hotel, accommodation, food and staff. The bathroom could be improved with a place to put shower gel near shower and better positioning of to...More reviews of this product (128)View product website

THE CLUB HOTEL & SPAA warm welcome, great facilities and attentive staff. Our visit was a special treat and our experience was everything we hoped for and more. Thank you...More reviews of this product (22)View product website

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