Dear customer,
Thank you for your review.
We are pleased to hear that the bag meets your needs for storing your craft materials, however we are sorry to learn about the quality issues you have encountered. It’s concerning that the stitching and zip are not up to standard, and we understand how disappointing this must be. Please know that our goods come with 30-days money back guarantee, therefore should you wish to return the faulty bag, we will be more than happy to replace it for you and cover any postage costs. We encourage you to get in touch with our help team on 0800 001 4433 for further assistance.
We are sorry for the inconvenience caused.
Kind regards,
Hobby Maker
