Merchant Logo
Rated
Excellent
Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

5,724

769

225

76

116

6,910

ratings over the past year

Displaying all 173,518 reviews
Trusted Customer
11 years ago
Date of purchase: 04/07/2013
First class
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 07/07/2013
generally good with the odd out of stock issue when dispached
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 07/07/2013
i love the program and have learned a lot from the dvds
Product reviews
0
Share
Trusted Customer
11 years ago
Date of purchase: 08/07/2013
Its a great channel to watch, even when you are not buying anything.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 07/07/2013
JM's customer service has dipped dramatically in the last 18 months. It started with a move to a new warehouse - orders lost and not fulfilled. The new website continues to have teething problems. Str
...
Read all
Merchant Logo
Jewellery Maker
Gemporia Craft
11 years ago
We appreciate your feedback. The 30 day money back guarantee is great for inspecting an item and making sure it is right for you. We are sorry that this particular item fell below your expectations. If you receive a faulty item, then simply return this to us for either a refund or replacement, and we will also refund your return postage due to the item being faulty. Kyle - Help Team www.Gemporia.com
0
Share
Trusted Customer
11 years ago
Date of purchase: 07/07/2013
Most of the time Jewellery maker are excellent but I do know that I can buy some single strands cheaper on Ebay looking at Chinese sellers so perhaps this is why Jewellery maker is selling strands in
...
Read all
0
Share
Trusted Customer
11 years ago
Date of purchase: 03/07/2013
Excellent products and service. My first choice for buying gem stones.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 03/07/2013
Provide an excellent service 98% of the time.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 04/07/2013
Could improve quality control - fed up returning bundles because of one poor or faulty strand. However, all returns, queries handled efficiently.
Merchant Logo
Jewellery Maker
Gemporia Craft
11 years ago
Further to our recent conversation, we thank you for your feedback as we are constantly trying to improve our products & services. We apologise that you have had to return items. We are currently looking into the issue and it will be resolved for you. If you do have this issue in future, please do not hesitate to let us know and we will be more than willing to solve the problem. Jack - Help Team www.gemporia.com
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 04/07/2013
quick delivery
Product reviews

0
Share
About Gemporia Craft
Whether you’re interested in jewellery making, sewing or papercraft – Gemporia Craft has it covered with our live TV shows everyday and our websites packed with all the materials and tools you need and plenty of tips too. And if you miss any shows, you can catch up on our YouTube channels.
Read all
Unit 2D, Eagle Road, Redditch, Worcestershire, B98 9HF, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Gemporia Craft
Whether you’re interested in jewellery making, sewing or papercraft – Gemporia Craft has it covered with our live TV shows everyday and our websites packed with all the materials and tools you need and plenty of tips too. And if you miss any shows, you can catch up on our YouTube channels.