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Rated
Excellent
Service
4.3
/5
Product
4.2
/5

5

4

3

2

1

438

70

36

24

49

617

ratings over the past year

Displaying all 72,503 reviews
Trusted Customer
10 months ago
Date of purchase: 12/10/2023
Quick and efficient on-line ordering and delivery. Sent it back , unfortunately, ten days ago and haven’t received the refund.
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Raphaella
Jigsaw
10 months ago
Hi, thank you for getting in touch and providing your feedback. We are terribly sorry for any disappointment caused with the time taken to process your return. We have checked and can confirm your refund has been processed. All feedback is valuable to us and will be passed onto to the relevant departments to help improve our service. Thank you for understanding and hope to see you again with us in future. Jigsaw.
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Trusted Customer
10 months ago
Date of purchase: 27/10/2023
Excellent as ever
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Raphaella
Jigsaw
10 months ago
Thank you for your valuable feedback! We greatly appreciate your kind words and are delighted to have provided you with a positive experience. We eagerly anticipate your next visit with us. Best regards, Jigsaw
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Trusted Customer
10 months ago
Date of purchase: 12/10/2023
Great efficient service
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Raphaella
Jigsaw
10 months ago
Thank you for your valuable feedback! We greatly appreciate your kind words and are delighted to have provided you with a positive experience. We eagerly anticipate your next visit with us. Best regards, Jigsaw
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Trusted Customer
10 months ago
Date of purchase: 26/10/2023
Delivered on time and in sustainable packaging.
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Nadia
Jigsaw
10 months ago
We are sincerely grateful for your 5-star review and your appreciation for our environmentally conscious packaging. Kind regards, Jigsaw
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Trusted Customer
10 months ago
Date of purchase: 09/10/2023
Garments arrived quickly.
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Nadia
Jigsaw
10 months ago
We are pleased to learn that our delivery service was prompt. Kind regards, Jigsaw
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Trusted Customer
10 months ago
Date of purchase: 29/09/2023
Excellent service and good to hear the refund process is going to be speeded up.
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Trusted Customer
10 months ago
Date of purchase: 23/10/2023
Fast delivery
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Nadia
Jigsaw
10 months ago
We are grateful for the positive feedback you have provided regarding our delivery service. Kind regards, Jigsaw
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Trusted Customer
10 months ago
Date of purchase: 11/10/2023
I returned the ordered item on 19th October as it was not suitable. According to Royal Mail tracker you received item on 22nd October, to date I have not received any notification from you regarding m
...
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Olivia
Jigsaw
10 months ago
Hi, thank you for getting in touch and providing your feedback. We are terribly sorry for any disappointment caused with the time taken to process your return. Our Customer Experience team will be in touch to assist you further. Thank you for understanding and hope to see you again with us in future. Jigsaw.
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Trusted Customer
10 months ago
Date of purchase: 11/10/2023
Easy quick and efficient
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Nadia
Jigsaw
10 months ago
We appreciate your positive feedback regarding our Easy, quick, and efficient service, which has earned us a 5-star review. Thank you for taking the time to share your experience with us. Kind regards, Jigsaw
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Trusted Customer
10 months ago
Date of purchase: 11/10/2023
Easy to order and pick up from the shop who are so nice. Comes in reusable envelopes. The dress was very creased and I had to iron it to really see if I liked it or not.. I love the fit and colour.
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Nadia
Jigsaw
10 months ago
We greatly appreciate your positive feedback regarding our click and collect service. It brings us immense joy to know that your experience with this service was seamless and satisfactory. Kind regards, Jigsaw
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About Jigsaw
Jigsaw was founded by John Robinson in 1970 on the principal of bringing elevated design to the British High Street. Inspired by trips to Japan and designers such as Yohji Yamamoto, Comme de Garcon and Issey Mikaye, John brought the concept of Japanese design to London adding a unique British eccentric twist. He opened iconic stores, offering cutting-edge unique collections and pioneered the concept of bringing a luxury store environment to local High Streets. 50 years on Jigsaw is still known for collaborating with renowned architects, upcoming photographers and artisan mills, makers and creators to create the finest quality collections.
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Robinson Webster (Holdings) Limited, 159 Mortlake Road, Kew, Surrey, Surrey, TW9 4AW, United Kingdom
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About Jigsaw
Jigsaw was founded by John Robinson in 1970 on the principal of bringing elevated design to the British High Street. Inspired by trips to Japan and designers such as Yohji Yamamoto, Comme de Garcon and Issey Mikaye, John brought the concept of Japanese design to London adding a unique British eccentric twist. He opened iconic stores, offering cutting-edge unique collections and pioneered the concept of bringing a luxury store environment to local High Streets. 50 years on Jigsaw is still known for collaborating with renowned architects, upcoming photographers and artisan mills, makers and creators to create the finest quality collections.