Merchant Logo
Rated
Excellent
Service
4.3
/5
Product
4.2
/5

5

4

3

2

1

429

69

36

24

47

605

ratings over the past year

Displaying all 72,503 reviews
Trusted Customer
10 months ago
Date of purchase: 06/10/2023
True to size made of good quality linen
Merchant Logo
Emma
Jigsaw
10 months ago
Hi Thank you for your review and we are glad to hear that this is a perfect garment for you and good quality. we hope to see you again soon.
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 21/10/2023
Fast delivery to store. Thank You
Merchant Logo
Emma
Jigsaw
10 months ago
Hi thank you for your 5* review and we are glad this was delivered quickly for you to collect. hope to see you again soon.
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 21/10/2023
I needed an exchange and the team in Melton Mowbray were really helpful
Merchant Logo
Emma
Jigsaw
10 months ago
Hi Thank you for your review and we are very glad to hear you had a good experience in store. We hope to see you again soon.
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 06/10/2023
Something is going on at Jigsaw. I had to progress chase a return on 25th October. The return was made on 11th, received on the 13th (I didn't ever receive any communication) and finally reimbursed on
...
Read all
Merchant Logo
Emma
Jigsaw
10 months ago
Hi Thank you for your view and we do apologise for the delay in receiving your refund and we are working on getting the refunds processed quicker in the next few weeks and hope to see you soon.
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 16/10/2023
Item arrived quickly
Merchant Logo
Raphaella
Jigsaw
10 months ago
Thank you for expressing your appreciation towards our service and delivery in your delightful review. We hope you thoroughly enjoy your recent purchase from Jigsaw.
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 21/10/2023
The sales person was very helpful in the shop, it is more like the service I used to receive in there as it did go downhill for a little while
Merchant Logo
Emma
Jigsaw
10 months ago
Hi Thank you for your review and glad you had a great experience in store and hope to see you again soon.
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 21/10/2023
Such lovely staff at Richmond’s store, it’s like having a personal shopper…they’re just friendly and do a great job finding things and making it all so easy. It’s my favourite place to buy clothes.
Merchant Logo
Emma
Jigsaw
10 months ago
Hi Thank you for your review and we are always glad to hear of instore experience and we hope to see you again soon.
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 21/10/2023
Fantastic thanks
Merchant Logo
Emma
Jigsaw
10 months ago
Hi Thank you for your review and we are glad this was an fantastic service.
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 06/10/2023
The silk shirt was poor quality for the price so decided to return. 2 weeks later no return confirmation. Contacted customer services who confirmed it had been received bit still no refund as yet. Coi
...
Read all
Merchant Logo
Emma
Jigsaw
10 months ago
Hi thank you for your feedback and we do apologise for any inconvenience this may have caused in regards to your refund I can see that one of the agents have been in touch via email and asked you for your tracking number to assist you further with your refund query may I kindly advise that the refunds do take 10 working days excluding weekends to process.
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 06/10/2023
Excellent service!!lovely staff too! Very nice clothes
Merchant Logo
Emma
Jigsaw
10 months ago
Hi thank you for your lovely review and we always love to hear that you have received excellent service and hope to see you again very soon.
Product reviews

0
Share
About Jigsaw
Jigsaw was founded by John Robinson in 1970 on the principal of bringing elevated design to the British High Street. Inspired by trips to Japan and designers such as Yohji Yamamoto, Comme de Garcon and Issey Mikaye, John brought the concept of Japanese design to London adding a unique British eccentric twist. He opened iconic stores, offering cutting-edge unique collections and pioneered the concept of bringing a luxury store environment to local High Streets. 50 years on Jigsaw is still known for collaborating with renowned architects, upcoming photographers and artisan mills, makers and creators to create the finest quality collections.
Read all
Robinson Webster (Holdings) Limited, 159 Mortlake Road, Kew, Surrey, Surrey, TW9 4AW, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Jigsaw
Jigsaw was founded by John Robinson in 1970 on the principal of bringing elevated design to the British High Street. Inspired by trips to Japan and designers such as Yohji Yamamoto, Comme de Garcon and Issey Mikaye, John brought the concept of Japanese design to London adding a unique British eccentric twist. He opened iconic stores, offering cutting-edge unique collections and pioneered the concept of bringing a luxury store environment to local High Streets. 50 years on Jigsaw is still known for collaborating with renowned architects, upcoming photographers and artisan mills, makers and creators to create the finest quality collections.