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Jigsaw Reviews

http://www.jigsaw-online.com
Rated
Excellent
Service
4.3
/5
Product
4.2
/5

5

4

3

2

1

443

70

36

24

50

623

ratings over the past year

Displaying all 72,503 reviews
Trusted Customer
10 months ago
Date of purchase: 20/10/2023
Appalling returns process. Jigsaw wants to hold onto your cash for as long as it can. They won’t start processing a refund until they’ve had your item for 10 days, and then it will be several days fur
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Cheyenne
Jigsaw
10 months ago
Hi, thank you for getting in touch and providing your feedback. We are terribly sorry for any disappointment caused with the time taken to process your return. Our Customer Experience team will be taking prompt action and will arrange for your refund to be processed urgently. All feedback is valuable to us and will be passed onto to the relevant departments to help improve our service. Thank you for understanding and hope to see you again with us in future. Jigsaw.
Product reviews

3
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Trusted Customer
10 months ago
Date of purchase: 22/10/2023
Colour is beautiful, jumper is well made
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Emma
Jigsaw
10 months ago
Hi Thank you for your 5* review and we are glad you love your new garment. we hope you enjoy wearing it and hope to see you again soon.
Product reviews

0
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Trusted Customer
10 months ago
Date of purchase: 04/11/2023
EXCELLENT, as ever. Order despatched very promptly. The staff in the shop (Wandsworth Common) were so welcoming and helpful when I called in for my click and collect. The jersey top (Winter Hibiscus)
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Emma
Jigsaw
10 months ago
Thank you for your review and feedback on your experience with your click and collect service we do apologise if the garment is not for you. we hope to see you again soon.
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0
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Trusted Customer
10 months ago
Date of purchase: 04/11/2023
Lovely amzing service ,
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Emma
Jigsaw
10 months ago
Hi Thank you for your 5* review and we are happy to hear you received an amazing service. and we hope to see you again soon.
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0
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Trusted Customer
10 months ago
Date of purchase: 24/10/2023
Staff always brach helpful especially in Market Harborough
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Emma
Jigsaw
10 months ago
Thank for your lovely feedback and glad to hear the staff at Market harborough especially.
Product reviews

0
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Trusted Customer
10 months ago
Date of purchase: 04/11/2023
My first experience shopping with Jigsaw. I bought two Merino Gilets and a a cardigan. They were soft and good quality and im looking forward to many years of comfort and elegance. Delivered well pack
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Emma
Jigsaw
10 months ago
Thank you for your review we appreciate your valuable feedback and we look forward to seeing you again soon.
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0
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Trusted Customer
10 months ago
Date of purchase: 04/11/2023
great service, quick and helpful
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Emma
Jigsaw
10 months ago
Hu Thank you for your 5* review we are glad you was happy with the service provided and we have been helpful, We hope to see you again soon.
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0
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Trusted Customer
10 months ago
Date of purchase: 23/10/2023
The quality of the dress was good. Great colour too. Sadly was a bit big in places. And just didn’t look good on me. Still waiting for my refund after 7 working days of sending it back. Don’t like the
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Emma
Jigsaw
10 months ago
Hi thank you for your review and I am sorry to hear this was not suitable for you. I will have someone reach out to you by email regarding your refund.
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0
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Trusted Customer
10 months ago
Date of purchase: 23/10/2023
Excellent service
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Emma
Jigsaw
10 months ago
Thank you for the 5* review we are happy to hear you received excellent service and hope to see you again soon. Enjoy your new garment.
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Trusted Customer
10 months ago
Date of purchase: 23/10/2023
Very responsive
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Emma
Jigsaw
10 months ago
Hi Thank you for your 5* review and glad to hear we was responsive. we hope to see you again soon.
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0
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About Jigsaw
Jigsaw was founded by John Robinson in 1970 on the principal of bringing elevated design to the British High Street. Inspired by trips to Japan and designers such as Yohji Yamamoto, Comme de Garcon and Issey Mikaye, John brought the concept of Japanese design to London adding a unique British eccentric twist. He opened iconic stores, offering cutting-edge unique collections and pioneered the concept of bringing a luxury store environment to local High Streets. 50 years on Jigsaw is still known for collaborating with renowned architects, upcoming photographers and artisan mills, makers and creators to create the finest quality collections.
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020 8392 5603
Robinson Webster (Holdings) Limited, 159 Mortlake Road, Kew, Surrey, Surrey, TW9 4AW, United Kingdom
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About Jigsaw
Jigsaw was founded by John Robinson in 1970 on the principal of bringing elevated design to the British High Street. Inspired by trips to Japan and designers such as Yohji Yamamoto, Comme de Garcon and Issey Mikaye, John brought the concept of Japanese design to London adding a unique British eccentric twist. He opened iconic stores, offering cutting-edge unique collections and pioneered the concept of bringing a luxury store environment to local High Streets. 50 years on Jigsaw is still known for collaborating with renowned architects, upcoming photographers and artisan mills, makers and creators to create the finest quality collections.