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Dealing with Customer Complaints and Confrontation

Name: Dealing with Customer Complaints and Confrontation
Rating: 5 (40 reviews)

ratings

over the past year

Displaying all 40 reviews

Trusted Customer

14 days ago

Date of purchase: 05/09/2024

Dealing with Customer Complaints and Confrontation

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The training provided was expertly presented and was delivered in a way which was suitable for all staff with various levels of experience. The content was made appropriate for the roles of the attend

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Claudia

Kent

15 days ago

Date of purchase: 05/09/2024

Dealing with Customer Complaints and Confrontation

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Elly

Edenbridge

15 days ago

Date of purchase: 05/09/2024

Dealing with Customer Complaints and Confrontation

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Stewart

1 year ago

Date of purchase: 29/06/2023

Dealing with Customer Complaints and Confrontation

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Trusted Customer

1 year ago

Date of purchase: 29/06/2023

Dealing with Customer Complaints and Confrontation

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Scott

1 year ago

Date of purchase: 29/06/2023

Dealing with Customer Complaints and Confrontation

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how to deal with difficult people

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Trusted Customer

1 year ago

Date of purchase: 29/06/2023

Dealing with Customer Complaints and Confrontation

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The course was very helpful in understanding how to deal with a customer in a more positive and respectful way. It has also allows me to implement this knowledge to face to face experience with the em

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Trusted Customer

1 year ago

Date of purchase: 24/11/2022

Dealing with Customer Complaints and Confrontation

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Trish

1 year ago

Date of purchase: 17/11/2022

Dealing with Customer Complaints and Confrontation

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It showed me how important communication is and the way it is delivered can give a totally different outcome.

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Trusted Customer

1 year ago

Date of purchase: 24/11/2022

Dealing with Customer Complaints and Confrontation

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The content was interesting, and a lot of it was new to me, however there was a lot of re-iteration and some of the content wasn't clear until the end of the discussion about it.

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About Kent Trainers

A leading provider of personal and business training courses across the South East, Kent Trainers offer a wide range of highly effective, quality training programmes, designed to help develop both the skills and capability of individuals and teams. Courses can be delivered either in-person or online. In addition, we provide customers with in-house training solutions, tailor-made to their business needs and learning objectives.

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01732 808185

4, Bathurst Road,, Folkestone, Kent, CT20 2NJ, United Kingdom