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Ethica Diamonds Reviews

Rated
Exceptional

Based in Cornwall, an award winning jewellery company dedicated to outstanding customer service and sustainability.

Service
4.9
/5
Product
5
/5

5

4

3

2

1

37

0

1

0

0

38

ratings over the past year

Displaying all 695 reviews
KE
Kelvin
Southampton
4 months ago
Date of purchase: 14/09/2023
What Kelvin said about Ethica Diamonds:
Outstanding company and product, highly recommended. From my first slightly nervous phone call, Olivia at Ethica has guided us brilliantly. I couldn't have asked for a better experience to make such
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Trusted Customer
4 months ago
Date of purchase: 21/03/2024
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JA
James
Cardiff
4 months ago
Date of purchase: 02/04/2024
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MJ
Matt James
Barripper
4 months ago
Date of purchase: 19/03/2024
What Matt James said about Ethica Diamonds:
Really friendly and kind staff. Quick to respond via email also and really supportive with both myself and partner with regards to the type and style of ring and diamond
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RE
Rebecca
4 months ago
Date of purchase: 01/03/2024
What Rebecca said about Ethica Diamonds:
Clear, consistent, and fast communication. Always friendly and happy to help!
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Olivia
Ethica Diamonds
4 months ago
Thank you for your review Rebecca! We are so pleased that you love your bespoke wedding band. All the best, Team Ethica :)
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AN
Andy
Harrogate
5 months ago
Date of purchase: 12/01/2024
What Andy said about Ethica Diamonds:
Great service, delivery felt safe, clear and quick communication
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Olivia
Ethica Diamonds
4 months ago
Thank you for your review Andy! Our customers experience is so important to us so we're thrilled that the process was smooth and enjoyable for you. Warm Regards, Team Ethica :)
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Trusted Customer
5 months ago
Date of purchase: 21/02/2024
Prompt and friendly
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Olivia
Ethica Diamonds
4 months ago
Thank you for your kind words. We're thrilled you are so pleased with your order. Team Ethica :)
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AN
Annie
Bristol
5 months ago
Date of purchase: 23/02/2024
What Annie said about Ethica Diamonds:
Wonderful team with amazing products and great advice from everyone who works there. They have been friendly and helpful throughout especially Olivia who has helped us to find our wedding rings. Custo
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Olivia
Ethica Diamonds
4 months ago
Thank you so much for your kind words! We take pride in our customer service so we're very glad to hear that you're so happy. Team Ethica :)
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MA
Majid
6 months ago
Date of purchase: 14/12/2023
What Majid said about Ethica Diamonds:
Ethica, and Olivia in particular, have been wonderful to interact with. They made finding the right rings an absolute breeze, and were extremely helpful when we need resizing services. Buying these ki
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Claire
Ethica Diamonds
6 months ago
Thank you for your review, and for returning to Ethica Diamonds for your wedding bands. It is so important for us that our customers feel supported and receive excellent service so it is great to hear that you enjoyed your experience with us.
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AA
Aaron
6 months ago
Date of purchase: 18/01/2024
What Aaron said about Ethica Diamonds:
Ordered my girlfriend's engagement ring through Ethica and the whole process was amazing from start to finish. Couldn't recommend them enough!
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Claire
Ethica Diamonds
6 months ago
Thank you for taking the time to leave us a review, we're so pleased that both you and your Fiance love the ring! We greatly appreciate your kind words and the trust you placed in us. Our team at Ethica Diamonds work tirelessly to ensure that each of our customers receives not only a beautiful ring but also exceptional service. We take pride in making sure that every detail is perfect, and we are delighted to hear that you were pleased with the final result.
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About Ethica Diamonds
Ethica Diamonds is your go to destination for lab grown diamonds and ethical gemstones that are grown above ground, ensuring sustainability and ethical practices that have been at their core since 2010. With a strong commitment to creating exceptional quality, every piece of their jewellery is meticulously crafted to perfection. Discover an exquisite collection of jewellery available for purchase on their website, where you can also have pieces custom made just for you. Additionally, they specialise in bespoke design, creating one-of-a-kind heirloom commissions that reflect your unique style and preferences. Established by a mother and daughter duo and passionately managed by a dedicated team, Ethica Diamonds is on a mission to source the most sustainable materials and employ ethical manufacturing practices to deliver exceptional fine jewellery. Whether you prefer to shop online or book a face to face personalised experience at their boutique showroom in Cornwall, you are certain to receive a five-star customer experience and they will help you choose or design the perfect piece of heirloom diamond or gemstone jewellery that speaks to your heart. The Ethica team have a passion for making customers happy and has remained small & close knit in order to continue the highly personal and attentive customer service. They have been awarded the Feefo Platinum Trusted Service Award for the past 4 consecutive years, following 3 successful years of being awarded the Feefo Gold standard. These awards recognise consistence in delivering excellence for outstanding customer service which they continue to maintain year after year. They also carry out all jewellery repairs and can remodel existing jewellery in their dedicated workshop. Mindfully Brilliant | Kind, not Mined®
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17 Business Park, St Austell, Cornwall, PL25 4HD, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Ethica Diamonds
Ethica Diamonds is your go to destination for lab grown diamonds and ethical gemstones that are grown above ground, ensuring sustainability and ethical practices that have been at their core since 2010. With a strong commitment to creating exceptional quality, every piece of their jewellery is meticulously crafted to perfection. Discover an exquisite collection of jewellery available for purchase on their website, where you can also have pieces custom made just for you. Additionally, they specialise in bespoke design, creating one-of-a-kind heirloom commissions that reflect your unique style and preferences. Established by a mother and daughter duo and passionately managed by a dedicated team, Ethica Diamonds is on a mission to source the most sustainable materials and employ ethical manufacturing practices to deliver exceptional fine jewellery. Whether you prefer to shop online or book a face to face personalised experience at their boutique showroom in Cornwall, you are certain to receive a five-star customer experience and they will help you choose or design the perfect piece of heirloom diamond or gemstone jewellery that speaks to your heart. The Ethica team have a passion for making customers happy and has remained small & close knit in order to continue the highly personal and attentive customer service. They have been awarded the Feefo Platinum Trusted Service Award for the past 4 consecutive years, following 3 successful years of being awarded the Feefo Gold standard. These awards recognise consistence in delivering excellence for outstanding customer service which they continue to maintain year after year. They also carry out all jewellery repairs and can remodel existing jewellery in their dedicated workshop. Mindfully Brilliant | Kind, not Mined®