Thanks for taking the time to leave a review. As per the banner on our home page, our very clear delivery terms and the banner on each product which links to this delivery terms page, we make it very clear that the products are shipped without VAT and will be subject to additional local charges.
Add to this the vast amount of coverage in countless media outlets around the world about Brexit and the changes in the UK's relationship with the European Union.
There is little else we can do as a business when customers are not reading the clear messages on our website prior to, during or after any purchase (or any published newspaper or news article).
You have requested your order is cancelled and returned, where it will be refunded less the shipping and the cost of return; all as per our published delivery conditions.