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Bay to Ridge Reviews

https://www.baytoridge.com
Rated
Good

Bay to Ridge are a UK based store and specialist in outdoor equipment and water and wind sports!

Service
3.9
/5
Product
4.3
/5

5

4

3

2

1

5

1

0

0

2

8

ratings over the past year

Bay to Ridge is no longer an active Feefo customer
Displaying all 199 reviews
Trusted Customer
1 year ago
Date of purchase: 10/03/2023
great price, prompt delivery
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Jonathan Sharp
1 year ago
Date of purchase: 25/02/2023
What Jonathan Sharp said about Bay to Ridge:
Easy to use and arrived on time as described. Would use again.
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Trusted Customer
1 year ago
Date of purchase: 29/01/2023
Very good service and delivery.
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Trusted Customer
1 year ago
Date of purchase: 28/01/2023
Nice product but I ordered a M and was sent a S so I had to send it back which cost me over £8 in postage
0
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SW
Sean Woods
1 year ago
Date of purchase: 25/01/2023
What Sean Woods said about Bay to Ridge:
Excellent service and fast delivery,
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SW
Steve Whittingham
1 year ago
Date of purchase: 25/01/2023
What Steve Whittingham said about Bay to Ridge:
Great service and support...
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Trusted Customer
1 year ago
Date of purchase: 22/01/2023
Great service and support from Jess...
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LH
lynda harper
1 year ago
Date of purchase: 18/01/2023
What lynda harper said about Bay to Ridge:
Great product and fast delivery
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LE
Lee Evans
1 year ago
Date of purchase: 11/01/2023
Uploaded media
What Lee Evans said about Bay to Ridge:
Terrible customer service! Bought a Mystic brand hoodie that arrived damaged. Initially Tom Holland offered a replacement via exchange courier, but since his email nothing has transpired. I have email
...
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Tony
Bay to Ridge
1 year ago
Hi Lee, thank you for taking the time to leave a review. As per your review, Tom from our customer team replied within an hour of you notifying us of an issue with your order. The reply sent Wed, 18 Jan 2023 at 10:19 AM was as follows - "Hi Lee, Thank you for your email and recent order.I'm sorry to see the issue with you Mystic brand sweat.We will be able to exchange your hoodie for a new one.Is there a day this week that works best for an exchange. We will use a DPD swap service where the same courier will both deliver and collect at the same time.Many thanks, Tom" Since we have not received a reply to the email above that you have confirmed receipt of, no exchange of the item has been arranged. If you could reply to the email with a day that works best you as requested an exchange can be actioned. We look forward to hearing from you.
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Karen Gibson
Glasgow
1 year ago
Date of purchase: 10/01/2023
What Karen Gibson said about Bay to Ridge:
Warm and toasty jacket that has been great in this recent cold weather. Great service and delivered promptly.
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About Bay to Ridge
From Epic Waves to Cosy Camps – and everything in between – Bay to Ridge now offers a wide range of Outdoor Clothing and Equipment on top of our earned expertise and wide range of Water Sports Gear and Apparel!
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02380 172 186
Woodmill, Woodmill Lane, Southampton, Hampshire, SO18 2JR, United Kingdom
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About Bay to Ridge
From Epic Waves to Cosy Camps – and everything in between – Bay to Ridge now offers a wide range of Outdoor Clothing and Equipment on top of our earned expertise and wide range of Water Sports Gear and Apparel!