What Steven John Lucas said about Land Rover Insurance & Accident Assistance:
Very satisfied with the manner in which my Claim was handled throughout the process.from the initial telephone call through to approval and completion of the necessary repair work.
What Timothy said about Land Rover Insurance & Accident Assistance:
Contact with Kindertons was almost impossible through an impenetrable phone system.
I had to drive the process from the start. I was not to blame for the crash/damage but felt that nobody was driving
What Graham said about Land Rover Insurance & Accident Assistance:
Poor communication and made me use a repairer 40 miles from home and then would not reimburse me for the travel costs unless I provided proof.
Customer Care
Land Rover Insurance & Accident Assistance
1 year ago
Thank you for providing valuable feedback which we have taken on board. Our Senior Claims Team Manager has telephoned you to follow up and address your concerns, which I understand was to your satisfaction.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
