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Le Boat AU Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

14

2

0

0

0

16

ratings over the past year

Displaying all 320 reviews
JB
John Brodie
5 years ago
Date of purchase: 06/05/2019
What John Brodie said about Le Boat AU:
very happy with the whole package
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The Leboat Team
Le Boat AU
5 years ago
Hi John, thanks very much for your feedback and we're really glad that you had a fantastic holiday. We look forward to welcoming you back on board in future!
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George Mardon
West Australia
5 years ago
Date of purchase: 28/04/2019
What George Mardon said about Le Boat AU:
The Castelnaudry team prepared the inside of the boat well but the mechanics could not have made any serious checks as the following failed. Day1 ,two watertank fulls of water in bilge, broken pipe. D
...
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The Leboat Team
Le Boat AU
5 years ago
Hi George, thank you for your feedback and we are really sorry you did not have the positive experience we, and you, would have wanted. If you spotted any potential maintenance problems during your cruise, I would have hoped you were happy with the way in which our local teams responded at the time. We are sorry if our service levels did not meet your expectations. This is disappointing to hear. If we can be of any further help at all, please feel free to contact our team at customerservice@leboat.com
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KS
Kim Stephens
Falcon, Western Australia
5 years ago
Date of purchase: 17/04/2019
What Kim Stephens said about Le Boat AU:
Impressed with the friendly and professional manner Le Boat handled our wonderful canal cruise experience. Two engine problems arose and both were fixed promptly and efficiently with only minor incon
...
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The Leboat Team
Le Boat AU
5 years ago
Hi Kim, thank you for taking the time to send your feedback through to us. We are so glad that you had a positive experience and holiday with us and we are looking forward to welcoming you back on board in future! Best regards, the Le Boat team
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MB
Mark Barnard
Perth, Australia
5 years ago
Date of purchase: 01/05/2019
What Mark Barnard said about Le Boat AU:
Boat was ready, clean and in good condition on arrival. Friendly staff, and helpful Explained how to operate boat well. No hidden costs.
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The Leboat Team
Le Boat AU
5 years ago
Hi Mark, thank you very much for your feedback and we are so glad that you had a positive cruising experience with us. We look forward to welcoming you back on board in the future! Best regards, the Le Boat team
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NM
Neil Milne
5 years ago
Date of purchase: 20/04/2019
What Neil Milne said about Le Boat AU:
The staff in France were very welcoming, helpful and obliging. I have submitted a letter re some serious problems we had with the boat. So, whilst the staff were great - we had a disappointing exper
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The Leboat Team
Le Boat AU
5 years ago
Hi Neil, thank you for your feedback. It is disappointing to hear that the boat was not up to standard during your cruise - I would have hoped we were able to resolve these issues when they were brought to our attention locally. We really would have wanted you to have a fabulous time start to finish. We have very much taken on board your feedback and if there is anything further we can help with, please feel free to contact customerservice@leboat.com
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Trusted Customer
5 years ago
Date of purchase: 26/04/2019
professional and nformative
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Trusted Customer
5 years ago
Date of purchase: 20/04/2019
Good comms; easy to deal with.
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DU
David Uden
5 years ago
Date of purchase: 14/04/2019
What David Uden said about Le Boat AU:
Ordered 4 bikes, one flat tyre day one, rang for replacement and no interest in replacing. Whole week with family having one person staying on boat and not able to join in rides to wineries etc. stuff
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The Leboat Team
Le Boat AU
5 years ago
Hi David, thanks for your feedback. I’m really sorry that you were disappointed with the standard of the bikes and some of the overall standards on board your boat. In this situation, similarly to when experiencing any technical issues, I really would have hoped you were happy with our response to this locally so I’m sorry that this was not the case. I understand that our reservations team in Australia have been in contact with you and we have very much taken on board your feedback, but if there is anything further we can help with, please feel free to contact customerservice@leboat.com
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IJ
Ian Jamieson
5 years ago
Date of purchase: 22/09/2018
What Ian Jamieson said about Le Boat AU:
We paid for early arrival thinking it would also mean early departure, however it did not mean early departure.
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The Leboat Team
Le Boat AU
5 years ago
Hi Ian, thank you for sending your feedback through to us. Please note that one of our team members will be contacting you directly to follow up on your feedback, if this has not already happened. Best regards, the Le Boat team
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Trusted Customer
5 years ago
Date of purchase: 08/09/2018
Their service was fine
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The Leboat Team
Le Boat AU
5 years ago
Thank you for your feedback and we are glad that you had a great holiday overall. We have very much taken your feedback on board and we look forward to welcoming you on another cruise in the future.
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About Le Boat AU
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday
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Suite 1503, 275 Alfred Street, North Sydney, West Sussex, RH10 1BD, United Kingdom
Why trust Feefo reviews?

About Le Boat AU
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday