How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Le Boat AU Reviews | https://www.feefo.com/reviews/le-boat-au reviews

Displaying all 320 reviews

Trusted Customer

6 years ago

Date of purchase: 18/09/2017

Staff at Chertsey were very helpful and showed how to operate the boat but the boat itself was disappointing

Product reviews

Ferne Pardey

6 years ago

Date of purchase: 09/09/2017

What Ferne Pardey said about Le Boat AU:

When we picked up the boat we were told we must moor on power every night, otherwise the battery would run flat. This was a problem with all Royal Mystiques & is unacceptable. We had planned to spend

...

Read all

The Leboat Team

Le Boat AU

6 years ago

Hi Ferne,

Thank you for taking the time to get in touch and for sending through all of your valuable feedback to us.

Please know that we have shared your feedback with our Operations team to ensure that these issues are addressed going forward.

With Best Regards,

Your Le Boat Team

Product reviews

Trusted Customer

6 years ago

Date of purchase: 09/09/2017

Very good presentation of boats and reception staff, good cruising area information.

Product reviews

Robynne Williams

6 years ago

Date of purchase: 17/09/2017

What Robynne Williams said about Le Boat AU:

Prompt, helpful, professional and made booking easy

Product reviews

Michael Robertson

sydney, aus

6 years ago

Date of purchase: 14/09/2017

What Michael Robertson said about Le Boat AU:

Very helpful and thorough at pick up and drop off

Product reviews

Trusted Customer

6 years ago

Date of purchase: 17/09/2017

The boat was in poor working order and the staff were completely unsympathetic having supplied a boat with electrical issues and taking on water. It relied on the auto bilge pump just to keep it afloa

...

Read all

The Leboat Team

Le Boat AU

6 years ago

Hi there,

Thank you for taking the time to get in touch and to send your feedback through to us.

We are sincerely sorry that you had a negative experience. Please know that we have escalated your feedback to our Operations team and your comments have been taken on board for future improvement.

With Best Regards,

Your Le Boat Team

Product reviews

Christine Combes

Australia

6 years ago

Date of purchase: 06/09/2017

What Christine Combes said about Le Boat AU:

Service at both Castelnaudry and Port Cassaferies was outstanding we were well looked after. The Boat Calypso was good to handle from the perspective of an experienced boat person. Boat was well equip

...

Read all

Product reviews

Warwick Conlin

Cairns, Australia

6 years ago

Date of purchase: 07/07/2017

What Warwick Conlin said about Le Boat AU:

Organisation was very good. Vessel was in good condition, performed well, was well set up and suited four of us very well. Debriefing was good and comprehensive. BBQ plate only had a small burner u

...

Read all

Product reviews

Michael Lloyd

Auckland

6 years ago

Date of purchase: 01/09/2017

What Michael Lloyd said about Le Boat AU:

On the basis that all suppliers of services can always improve, overall the service was very good, although there were some difficulties gaining email answers on occasion during the booking phase.

Product reviews

Julie Koenig

South Australia

6 years ago

Date of purchase: 03/09/2017

What Julie Koenig said about Le Boat AU:

The service was adequate, but we should have been sent the maps of the area we were travelling in, prior to our trip, so we could plan our stops a little better. The instruction of the boat was too sh

...

Read all

Product reviews

Not received a review invite?

About Le Boat AU

Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday

Read all

+612 8912 7041

Suite 1503, 275 Alfred Street, North Sydney, West Sussex, RH10 1BD, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo

Le Boat AU Reviews

Chertsey - ChertseyBooking process was easy and booking agent really helpfulMore reviews of this product (3)View product website

Magnifique (8+2)Boat was easy to operate. We found it easy to navigate through locks and to dock. Bow thrusters made it easy to direct into tight places. But the c...More reviews of this product (31)View product website

Narbonne - TrebesAlready mentioned the 2 technical problems, but in addition having one small towel each for 7 nights, without being able to change is poor. Either all...More reviews of this product (6)View product website

Royal Mystique B (4+2)Having to moor in power every night due to technical issue or run the motor at night while moored. One shower would not drain, despite 2 call outs by ...More reviews of this product (4)View product website

Casale sul Sile - Casale sul SileThe canal boat was very well presented and reliable.More reviews of this product (3)View product website

Salsa A (8+2)The canal boat was well prepared and operated reliablyMore reviews of this product (5)View product website

Homps - TrebesI was shocked to find the sewerage system empties into the Canal, just disgusting, I thought France was more environmentally friendly than that. The ...More reviews of this product (2)View product website

Magnifique (8+2)Better sewerage system pleaseMore reviews of this product (31)View product website

Narbonne - Trebeslittle bit pricey when you add all the extras, running time, bikes etcMore reviews of this product (6)View product website

Elegance (6)bit pricey when all extras (fuel bikes etc) added onMore reviews of this product (14)View product website

Homps - HompsThe countryside is lovely and worth a visit but not with Le Boat.More reviews of this product (1)View product website

Caprice (4+2)We lost a nights sleep due to a leaking boat which they knew was taking on water before we got the boat which also had dodgy electrics. Yes, they came...More reviews of this product (27)View product website

Castelnaudary - Port Cassafieres (Midi)They advised us we needed more cushions and were right The trip in 10 days was good but at the end realised 14 days betterMore reviews of this product (26)View product website

Calypso (6+2)Our axperiences captain found to interesting to start with but having thrusters was invaluable. As the trip progresses it became easier...More reviews of this product (18)View product website

Castelnaudary - Port Cassafieres (Midi)We bought the starter pack which was good enough to set us up for the first night.More reviews of this product (26)View product website

Royal Mystique A (4+2)The boat was great. We had some small issues with the power overnight and were unable to address them properly as there was no written instructions f...More reviews of this product (32)View product website

Le Mas d'Agenais - CastelsarrasinThe whole cruise was enjoyable, including a two-day side trip on the Baise River to Nerac. Unbeknown to me however, the engine battery was forsome rea...More reviews of this product (8)View product website

Crusader (6)With a party of four older travelers, in Europe for two months, the three-cabin crusader gave us good space for baggage storage. Given it's age and de...More reviews of this product (8)View product website

Port Cassafieres (Midi) - St GillesThe explanation of the boats and the maps were too short.More reviews of this product (1)View product website

Elegance (6)The shower was difficult to use and water splashed everywhere. We had some difficulties with the power- the indicators didn't show whether we needed ...More reviews of this product (14)View product website

Vision3 SL (6+4)This was a beautiful boat- much bigger than we thought it would be and more difficult to manoeuvre than we thought. We should have been left with som...More reviews of this product (13)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?