Merchant Logo

Le Boat AU Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

14

2

0

0

0

16

ratings over the past year

Displaying all 320 reviews
RL
Ritchie Lees
Sydney
6 years ago
Date of purchase: 02/09/2017
What Ritchie Lees said about Le Boat AU:
Not much contact once I paid the deposit. No info close to departure time. Cruise had to be varied on arrival in Carrick but no one contacted us before arrival. Overall below average customer service
Merchant Logo
The Leboat Team
Le Boat AU
6 years ago
Hi Ritchie,

Thank you for getting in touch and for taking the time to send valuable feedback through to us.

We have shared your comments with our Operations team to ensure that your feedback in taken on board.

We hope that the rest of your holiday was enjoyable & we look forward to being of assistance soon.

With Best Regards,
Your Le Boat Team
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 26/08/2017
The cruise itself was wonderful and we highly recommend the trip however the base was disorganised and lacking appropriate staff. We picked the boat up at the start of a long weekend which meant there
...
Read all
Product reviews

0
Share
BZ
Bernie Zarcinas
6 years ago
Date of purchase: 19/08/2017
What Bernie Zarcinas said about Le Boat AU:
Good advice, efficient service, excellent knowledge 😊
Product reviews

0
Share
CE
Cheryl Elliot
6 years ago
Date of purchase: 19/08/2017
What Cheryl Elliot said about Le Boat AU:
This was our third time on Le Boat we arrived to pick up the boat and had to wait 4 hours for it which means we missed the first day the condition of the cleaning was terrible you have to make your ow
...
Read all
Merchant Logo
The Leboat Team
Le Boat AU
6 years ago
Hi Cheryl, 

Thank you for taking the time to send through our valuable feedback to us. We are sorry that you had a negative experience with us. Please know that we have taken your feedback on board and have also shared this with our operations team. 

With Best Regards,
Your Le Boat Team
Product reviews

0
Share
PW
Peter Watt
6 years ago
Date of purchase: 24/06/2017
What Peter Watt said about Le Boat AU:
Very professional service, good communication.
Merchant Logo
The Leboat Team
Le Boat AU
6 years ago
Hi Peter,

Thank you for taking the time to get in touch and to send feedback through to us. We're very glad that you had a positive experience with us & hope you had an enjoyable holiday overall.

We look forward to helping you plan your next holiday with us in the near future!

With Best Regards,
Your Le Boat Team
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 21/07/2017
The boat was well prepared but since we were taking it for ten days it would have been nice to have a change of linen and towels. And the simple basics such as salt, pepper and sugar would have been
...
Read all
Merchant Logo
The Leboat Team
Le Boat AU
6 years ago
Hi There,

Thank you so much for taking the time to send through valuable feedback to us. 

Please know that we have shared your feedback on the linen with our base staff. 

For your next Le Boat trip, please know that there is the option to pre-order a Starter Food Pack and Ecological Cleaning Pack with one of our reservations staff members or through the online booking process, which will help set you up & take the stress out of having to find these items yourself.

We hope that the rest of your holiday was a memorable one & we look forward to helping you plan your future holiday with us soon!

With Best Regards,
Your Le Boat Team
Product reviews

0
Share
GG
Gai Gibson
Australia
6 years ago
Date of purchase: 09/08/2017
What Gai Gibson said about Le Boat AU:
We had a very positive experience at both Tannay and Meginnes. Staff were helpful and as we had traveled with Le Boat previously were happy for us just to have a refresher briefing and lesson. Checkou
...
Read all
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 19/08/2017
While we had a problem with the boat all the way from Tanny to Migennes (a high pitched irritating noise between 1500 and 2100 rpm) the base manger at Migennes was very courteous and very helpful. He
...
Read all
Merchant Logo
The Leboat Team
Le Boat AU
6 years ago
Hi There,

Thank you for taking the time to send us your feedback. 

Please know that we have passed your comments on to our Operations team so that the base manager's praise is duly noted.

With Best Regards,
Your Le Boat Team 
Product reviews

0
Share
JB
John Belbeck
Sydney Australia
7 years ago
Date of purchase: 19/08/2017
What John Belbeck said about Le Boat AU:
Our boat was wonderful but delayed on pick up, which meant we really lost a day when the return is 900am. The bikes we hired in the package we are disappointment. Not all gears worked and no puncture
...
Read all
Merchant Logo
The Leboat Team
Le Boat AU
6 years ago
Hi John,

Thank you for taking the time to send valuable feedback on to us.

We are sorry to learn that you experienced problems with the bicycles during your cruise. 

Please know that we have passed your comments on to our Operations team for future learnings as well as on-going improvement on our services offered.

With Best Regards, 
Your Le Boat Team
Product reviews

0
Share
JS
Jackie Sheridan
Young NSW Australia
7 years ago
Date of purchase: 08/08/2017
What Jackie Sheridan said about Le Boat AU:
The orientation at the start of the cruise was very helpful. We were very nervous in the beginning but after a day on the water we were very relaxed. After the cruise the young lady in the office was
...
Read all
Merchant Logo
The Leboat Team
Le Boat AU
7 years ago
Hi Jackie,

Thank you for your feedback. We're glad you had a positive experience with your boat orientation as well as with our base staff. We're sorry that the cleaning kit provided did not meet your expectations - if you'd like to leave more detailed feedback on how we could improve on the cleaning kit, then we'll make sure we pass this on to our base staff. 

Best Regards,
Your Le Boat Team
Product reviews

0
Share
About Le Boat AU
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday
Read all
Suite 1503, 275 Alfred Street, North Sydney, West Sussex, RH10 1BD, United Kingdom
Why trust Feefo reviews?

About Le Boat AU
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday