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Le Boat AU Reviews | https://www.feefo.com/reviews/le-boat-au reviews

Displaying all 320 reviews

David

Melbourne, Australia

8 years ago

Date of purchase: 03/06/2016

What David said about Le Boat AU:

Contacted them a couple of times and they were helpful and informative.

Product reviews

Jane

Melbourne

8 years ago

Date of purchase: 31/05/2016

What Jane said about Le Boat AU:

We booked from Australia and everything went smoothly. Only comment is that we were able to have our hire car delivered to Trebes from Castelnaudary for us. This was a nice surprise as we were told th

...

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Product reviews

Bill

Brisbane

8 years ago

Date of purchase: 07/05/2016

What Bill said about Le Boat AU:

Was efficient and helpful

Product reviews

Byron

8 years ago

Date of purchase: 02/07/2016

What Byron said about Le Boat AU:

Would have been good to have the briefing stress the need to let the water in to the locks slowly when going upstream to avoid turbulence.

Product reviews

Kay

New Zealand

8 years ago

Date of purchase: 04/06/2016

What Kay said about Le Boat AU:

We used the web site e to book, had no problems, everything went exactly as it should.

Product reviews

Heather

Australia

8 years ago

Date of purchase: 30/04/2016

What Heather said about Le Boat AU:

A bit hard to have much interaction by email.

Product reviews

Bruce

grafton

8 years ago

Date of purchase: 23/05/2016

What Bruce said about Le Boat AU:

Product reviews

Louise

Australia

8 years ago

Date of purchase: 07/05/2016

What Louise said about Le Boat AU:

The le Boat australian team were helpful and it was very easy to book via this office.

Product reviews

Overall the service provided to us by le boat France was poor. Following the return of our second boat we completed a complaint form and to date (almost 3 months later) we have heard nothing from them

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The Le Boat team

Le Boat AU

8 years ago

Hi Louise,

Many thanks for providing feedback on your holiday. We are very sorry to learn of the problems you experienced and that your nights on board were not comfortable. Unfortunately the weather is out of our control, but the boats condition is, so for that we sincerely apologise. It is disappointing to learn that your complaint was not passed on to our customer service team, we have forwarded your comments here on to both the Base and the customer service team - somene will be in touch as soon as conveniently possible.

Thank you again for sharing your experience, you'll be pleased to know we have taken action to ensure future clients do not experience the same frustrations.

Kind regards,

This boat is old and wasn't particularly well maintained. There was moss and mould growing in the window recesses. Additionally, the windows and hatches leaked badly during the rain (which was torrent

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The Le Boat team

Le Boat AU

8 years ago

Hi Louise,

Many thanks for sharing your feedback. We are very sorry to learn of the problems you experienced on the Continentale, we have passed your comments on to the base teams so that they can make appropriate amends to the boat to ensure future clients do not experience the same discomfort.

Kind regards,

Donald

Auckland NZ

8 years ago

Date of purchase: 03/06/2016

What Donald said about Le Boat AU:

Everything with booking the holiday was excellent . The only comment to better it would be to be able to make the final payment via the internet rather than telephone

Product reviews

Ronald

Australia

8 years ago

Date of purchase: 01/07/2016

What Ronald said about Le Boat AU:

The outside of the boat was scruffy and untidy. There were a number of small maintenance issues that needed attention. I know it is called a BARE boat but that should not relate to equipment on board

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Product reviews

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About Le Boat AU

Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday

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+612 8912 7041

Suite 1503, 275 Alfred Street, North Sydney, West Sussex, RH10 1BD, United Kingdom

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Le Boat AU Reviews

Messac - Nort Sur ErdreNice relaxing cruise on both river and canal. Lovely villages especially La Gacilly. Enjoyed meeting lovely people along the way, both fellow travelle...More reviews of this product (1)View product website

Calypso (6+2)Good size boat for 4 people, spare cabin for our luggage. Lounge a good size, upper deck spacious. Boat well equipped. Bow thrusters made it easy to m...More reviews of this product (18)View product website

Castelnaudary - TrebesMore reviews of this product (2)View product website

Tamaris (4+2)A good sized boat for 2 adults and 2 Primary school aged kids. Managing the locks was challenging but achievable. I would not have wanted a bigger cra...More reviews of this product (3)View product website

Narbonne - TrebesUnfortunately the weather was poor for the majority of our cruise, so use of the bikes was limited. Despite this the cruise was still enjoyable....More reviews of this product (6)View product website

Vision3 (6+4)Some problems with the boat but were fixed during the cruiseMore reviews of this product (20)View product website

Douelle - DouelleMore reviews of this product (17)View product website

Royal Mystique (4+2)More reviews of this product (32)View product website

Homps - Port Cassafieres (Midi)We had 6 on board and apart from 2 breakdowns which were attended to, one promptly the second not quite so promptly, they should have advised us that ...More reviews of this product (12)View product website

Mystique (6+2)Only suitable for 6, 8 would make it uncomfortable, unless it was a family with children.More reviews of this product (9)View product website

Homps - CastelnaudaryVery helpful. Instructions and driving lessons very good for 3 ladies who hadn't driven a boat before. A fantastic experience for us and we wouldn't...More reviews of this product (5)View product website

Elegance (6)Only negative for us were the bikes. Men's mountain bikes??? Which were too heavy for us, only used them onceMore reviews of this product (14)View product website

Homps - CastelnaudaryHomps base staff showed little competence in dealing with a large number of hirers . Also. the Homps office was not open/manned until 3pm...More reviews of this product (5)View product website

Magnifique (8+2)More reviews of this product (31)View product website

Narbonne - TrebesOverall the service provided to us by le boat France was poor. Following the return of our second boat we completed a complaint form and to date (almo...More reviews of this product (6)View product website

Continentale (6)This boat is old and wasn't particularly well maintained. There was moss and mould growing in the window recesses. Additionally, the windows and hatch...More reviews of this product (9)View product website

Trebes - TrebesAs one of only 2 le boat moorings along our route way, powered moorings were at a premium and boats were tightly packed in. This meant quite a lot of ...More reviews of this product (1)View product website

Royal Mystique (4+2)This boat was a welcome replacement from our previous boat. Had the ceiling not leaked and the shower not leaked into the cabin, then we would have s...More reviews of this product (32)View product website

Castelnaudary - CastelnaudaryEverything about the voyage was great . Castelnaudary is a great base to start from as the town has many amenities and you also head down the canal to...More reviews of this product (4)View product website

Caprice (4+2)Again the Caprice was perfect for 4 of us with 2 bathrooms and generally spaciousMore reviews of this product (27)View product website

St Jean de Losne - St Jean de LosneMore reviews of this product (3)View product website

Caprice (4+2)No major issues but quite a few minor maintenance issues.More reviews of this product (27)View product website

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