Le Boat AU Reviews

Good Day Roland, Thank you for your five- star review of your boating holiday in the Burgundy: Franche-Comte region. We are delighted to hear that your trip went according to plan and there were no unexpected issues that arose on your trip. We look forward to welcoming you back on board in the near future! Best Wishes, Le Boat Team

Good Day Gordon, Thank you for your review of your boating holiday in the Burgundy: Nivernais & Loire region. We do pride ourselves in delivering excellent customer service, so we are glad to hear that you received efficient and respectful on boarding from the team in Tannay and that you enjoyed your boating experience with us. We hope to welcome you on board again soon! Best, Le Boat Team

Good day Liz, Thank you for your five-star review of your boating holiday on the Canal du Midi. We are so happy to hear that you had a great experience with our product and that you felt more than confident with the boat handling thanks to the handover from the Homps Base team. We look forward to welcoming you back on board again in the near future! Best wishes, Le Boat Team

Good day John, Thank you for your five-star review of your boating holiday in the Burgundy: Nivernais & Loire region. We love to hear from our repeat customers, especially when they continue to have an excellent experience with our product! We do pride ourselves in delivering excellent customer service and we are glad that you received just that from our teams in Migennes and Tannay. We are also happy to hear that any issues with the boat were resolved immediately and you could get on your holiday with ease! We look forward to welcoming you on board for your 5th trip with us in the near future! Best wishes, Le Boat Team

Good Afternoon Warwick, Sorry for the later response, however we very much appreciate your review of your boating holiday on the Caledonian Canal. We are happy to hear that everything went well and that you will recommend Le Boat in the future. We look forward to welcoming you back on board soon! Best Wishes, Le Boat Team

Thank you for your feedback. We're so glad that you had a great holiday and we look forward to welcoming you back on board another cruise soon.

Hi Heather, thank you for your feedback and I’m really sorry you were disappointed with the initial briefing and the length of the instruction. Our local teams are contactable before and during your cruise to try and make the experience as enjoyable and stress-free as possible so it is disappointing to know you didn’t have the relaxing experience you, and we, would have wanted. If we can be of any further help at all, please feel free to contact our team at customerservice@leboat.com

Thank you for your feedback and we are really sorry you did not have the fabulous experience we, and you, would have wanted. If you spotted any potential maintenance problems or were disappointed with the standards of cleanliness and equipment during your cruise, I would have hoped you were happy with the way in which we responded at the time. Our local teams are contactable throughout your cruise in case you have questions or need help - we are sincerely sorry if our service levels did not meet your expectations. This is disappointing to hear. Please know that one of our Sydney team members will be in touch to follow up with you directly but in the meantime please feel free to contact our team at customerservice@leboat.com

Thank you for your feedback. We're so glad that you had a great holiday and we look forward to welcoming you back on board another cruise soon.