Merchant Logo

Le Boat AU Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

14

2

0

0

0

16

ratings over the past year

Displaying all 320 reviews
Trusted Customer
5 years ago
Date of purchase: 28/08/2019
Prompt delivery of good product with excellent staff service at all levels.
Product reviews

0
Share
HJ
Harvey Jones
5 years ago
Date of purchase: 06/08/2019
What Harvey Jones said about Le Boat AU:
The boat was well prepared and office staff very friendly with the training done expertly
Product reviews

0
Share
PS
Peter S
Sydney
5 years ago
Date of purchase: 25/08/2019
What Peter S said about Le Boat AU:
The staff at Le Boat were very good although I don't feel we fully understood the challenges we would face with the low and narrow bridges.
Product reviews

0
Share
KF
Karen Farmer
5 years ago
Date of purchase: 28/08/2019
What Karen Farmer said about Le Boat AU:
Our boat, Vision 3 had multiple issues. The thrusters and joystick kept cutting out, we would loose control of the boat completely and have to restart it. This was very dangerous. We couldn’t use shor
...
Read all
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Hi Karen, thank you for your feedback. We are really sorry that there were several things that did not meet your expectations. It is disappointing that the standard of the boat was disappointing during your cruise - I would have hoped that our local teams would have been able to resolve these issues when they were brought to our attention locally. We really would have wanted you to have a fabulous time from start to finish. We have very much taken your feedback on board and if there is anything further we can help with, please feel free to contact customerservice@leboat.com. Please also know that one of our team members will be contacting and following up with you directly on your feedback. Best regards, the Le Boat team.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 14/08/2019
Pick up at the port cassafieres base was very good. But the steering pump broke just outside Homps. We were able to get a technician out after a considerable wait and he patched it up enough to enable
...
Read all
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Hi there, thank you for your feedback. We are really sorry that there were several things that were not up to standard during your cruise - I would have hoped we were able to resolve these issues when they were brought to our attention locally. We really would have wanted you to have a fabulous time start to finish. We have very much taken your feedback on board and if there is anything further we can help with, please feel free to contact customerservice@leboat.com. One of our team members will also be in touch to follow up with you directly. Best regards, the Le Boat team
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 14/08/2019
Easy to book online and quick responses from the Australian office. I needed to phone to check a few things and they were very helpful and accurate.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 20/07/2019
would recommend Le Boat and use them again Lot river a great place to cruise
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Hi there, thank you for your feedback. We're so glad that you had a great holiday and we look forward to welcoming you back on board another cruise soon.
Product reviews

0
Share
CA
Cathryn Anderson
5 years ago
Date of purchase: 06/07/2019
What Cathryn Anderson said about Le Boat AU:
The support and service from the team was excellent. We were a little disappointed that on our first day the boat wasn't ready til 5pm even though we arranged to pick it up at 2pm. We had perishable f
...
Read all
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Hi Cathryn, thank you for your feedback and we're glad that our Douelle team were able to assist where possible. We are glad that you had a great holiday overall and we look forward to welcoming you back on board another cruise soon.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 19/07/2019
The service was great but was needed far too often as the boat had many many maintenance issues that caused us to call for service many times. The woman who checked us out at Castelanaudry was very he
...
Read all
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Thank you for your feedback. We are really sorry that there were several items on the boat that did not meet your expectations. It’s disappointing if the AC, beds and stove were not up to standard during your cruise - I would have hoped that our local teams would have been able to resolve these issues when they were brought to our attention locally. We really would have wanted you to have a fabulous time start to finish. We have very much taken your feedback on board and if there is anything further we can help with, please feel free to contact customerservice@leboat.com
Product reviews

0
Share
AH
Andrea Hutton
5 years ago
Date of purchase: 29/06/2019
What Andrea Hutton said about Le Boat AU:
It was great
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Hi Andrea, thank you so much for your feedback. We are really glad that you had a fabulous holiday and we look forward to welcoming you back on board another cruise in future.
Product reviews

0
Share
About Le Boat AU
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday
Read all
Suite 1503, 275 Alfred Street, North Sydney, West Sussex, RH10 1BD, United Kingdom
Why trust Feefo reviews?

About Le Boat AU
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday