Merchant Logo

Le Boat AU Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

14

2

0

0

0

16

ratings over the past year

Displaying all 320 reviews
DP
Deborah Peppard
5 years ago
Date of purchase: 12/07/2019
What Deborah Peppard said about Le Boat AU:
Overall we had a fantastic holiday and really enjoyed the experience. We thought the boat was well appointed and very comfortable. Le Boat service was pretty good. Eli in Homps and Sophie in Castelnau
...
Read all
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Hi Deborah, Thank you for your feedback and we are really glad that you had a fantastic holiday overall. I’m really sorry you were disappointed with the initial briefing and the length of the instruction. Our local teams are contactable before and during your cruise to try and make the experience as enjoyable and stress free as possible so it’s disappointing to know you didn’t have the relaxing experience you, and we, would have wanted. If we can be of any further help at all, please feel free to contact our team at customerservice@leboat.com
Product reviews

0
Share
JL
Jacinta Lewis
Kangaroo Flat, Australia
5 years ago
Date of purchase: 12/07/2019
What Jacinta Lewis said about Le Boat AU:
On site service was good, unable to make phone contact abou8t minor issues as it was after hours. Boat facilities generally satisfactory however I would suggest thorough inspection of kitchen items a
...
Read all
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Hi Jacinta, Thank you for your feedback. We're really glad that you had a good holiday overall. It is disappointing if there were items that were not up to standard during your cruise - I would have hoped we were able to resolve these issues when they were brought to our attention locally. We really would have wanted you to have a fabulous time from start to finish. We have taken your feedback on board and hope to welcome you back on board in future.
Product reviews

0
Share
PS
Paul Steel
5 years ago
Date of purchase: 24/06/2019
What Paul Steel said about Le Boat AU:
Compared to our previous Canal du Midi rental of a Caprice in 2015 this particular vessel caprice 21 appears to have been a bit of a lemon , sent from UK to Belgium at the start of the season with sup
...
Read all
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Hi Paul, Thank you for your feedback and I’m really sorry you did not have the fabulous experience we, and you, would have wanted. If you spotted any potential maintenance problems or were disappointed with the standards of cleanliness and equipment during your cruise, I would have hoped you were happy with the way in which we responded at the time. Our local teams are contactable throughout your cruise in case you have questions or need help - I’m sorry if our service levels did not meet your expectations. This is disappointing to hear. If we can be of any further help at all, please feel free to contact our team at customerservice@leboat.com
Product reviews

0
Share
GR
Graeme
Barwon Heads, Australia
5 years ago
Date of purchase: 24/06/2019
What Graeme said about Le Boat AU:
All issues around booking our holiday threw the Australian Office were dealt with promptly and with very adequate information relating to our booking.
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Hi Graeme, thank you for your feedback. We're so glad that you had a great holiday and we look forward to welcoming you back on board another cruise soon.
Product reviews

0
Share
AM
Alan Middlebrook
5 years ago
Date of purchase: 22/06/2019
What Alan Middlebrook said about Le Boat AU:
All good. We handed in a survey on return of the boat
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Hi Alan, thank you for your feedback. We're so glad that you had a great holiday and we look forward to welcoming you back on board another cruise soon.
Product reviews

0
Share
SP
Sue Parkington
Gold Coast.Australia.
5 years ago
Date of purchase: 19/05/2019
What Sue Parkington said about Le Boat AU:
We had a good holiday BUT the boat leaked. The bilge pump failed and we did not realise what was happening until the gen set failed to charge and then we had no hot water. Help did come promptly but b
...
Read all
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Hi Sue, thank you for your feedback and I’m really glad that you had a good holiday overall despite the issues experienced with the boat. We do try to be clear about any costs upfront so it’s disappointing that these were more than you expected. We have very much taken on board your feedback and if there is anything further we can help with, please feel free to contact customerservice@leboat.com
Product reviews

0
Share
CC
Chris Chisholm
5 years ago
Date of purchase: 22/06/2019
What Chris Chisholm said about Le Boat AU:
Very friendly and efficient service
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Hi Chris, thank you for your feedback. We're glad that you had a great holiday overall and we look forward to welcoming you back on board another cruise soon.
Product reviews

0
Share
KC
Kevin Chivers
Sydney, Australia
5 years ago
Date of purchase: 22/06/2019
What Kevin Chivers said about Le Boat AU:
Great selection of boats, our choice was perfect for two couples. The staff were excellent in explaining the boats features and how to use them. The office staff were friendly and confident in their d
...
Read all
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Hi Kevin, thank you for your feedback. We're so glad that you had a great holiday and we look forward to welcoming you back on board another cruise soon.
Product reviews

0
Share
PM
Patrick Medley
5 years ago
Date of purchase: 09/06/2019
What Patrick Medley said about Le Boat AU:
Generally a great experience. Service did differ according to different boat yards. Port Cassefiers was excellent.
Merchant Logo
The Leboat Team
Le Boat AU
5 years ago
Hi Patrick, thank you for your feedback. We're so glad that you had a great holiday and we look forward to welcoming you back on board another cruise soon.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 21/06/2019
Excellent staff at the pick up point, who ensured that the booking in went very smoothly and that we were competent to commence our journey.
Product reviews

0
Share
About Le Boat AU
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday
Read all
Suite 1503, 275 Alfred Street, North Sydney, West Sussex, RH10 1BD, United Kingdom
Why trust Feefo reviews?

About Le Boat AU
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday